Mortgage professionals, can you share an example of a time when you had to educate a client on the implications of adjustable-rate mortgages?

A huge part of our process is educating the borrower. When we reach the point at which we are comparing different loan options specific to a borrower's unique situation, an adjustable-rate mortgage may make sense. If it does, we explain the fundamentals of those products. More importantly, we assure the client of our post-closing process, which is the most important part of what we do - our ongoing mortgage debt management and strategy. We hold an annual financial review with every client and ensure they are always in the right loan at the right time.