CEO and Sole Tutor, National Tutor Award Finalist at Online Chemistry Tutoring with Rose Kurian
Answered 7 months ago
One of the most impactful pieces of feedback came from the mother of an IB Chemistry student based in Switzerland, whom I tutored. Her daughter scored well, consistently completed her work, and showed strong subject knowledge. But the parent shared something that made me reflect on my role more deeply: "She knows the material, but she still panics before every test. I think she doesn't feel confident in herself." This feedback shifted the way I thought about tutoring. I realised that delivering high-level academic content wasn't enough—what students truly need is a sense of control, emotional safety, and belief in their progress. From that moment on, I made it a priority to integrate confidence-building strategies directly into my teaching. I started each lesson by setting small, specific goals we could achieve by the end of the session. We'd close with a 5-minute reflection where the student identified one concept she had improved at or now felt more comfortable with. I also began tracking "evidence of growth" with my students—quick wins from previous lessons, tricky problems that had become easier, or improvements in timed question accuracy. We kept a shared Google Doc to map progress visually. This helped transform vague self-doubt into concrete evidence of capability. To reduce pre-exam anxiety, I incorporated more active recall techniques into sessions: short, low-pressure quizzes, oral walk-throughs of challenging problems, and mock questions with time-boxed answers followed by detailed debriefs. We also rehearsed exam-day routines—like quickly scanning a paper, prioritizing questions, and managing time under pressure. Some students benefited from light breathing exercises or short positive visualisations before timed practice—simple tools that made a big difference over time. The parent later added, "My child immediately took well to Rose and felt much stronger support. Throughout many sessions, this paid off in multiple ways: Better grades, deeper understanding, a renewed interest in the subject, and most importantly, a new and well-founded confidence." I've learned that many students don't just need help understanding what to study—they need help understanding how to trust themselves in high-stakes environments. That single comment from a parent reminded me that excellent tutoring isn't just academic. It's emotional. And when we support both, we unlock progress that goes well beyond grades.
One piece of feedback that really stuck with me came from a parent who gently pointed out that their child, who is neurodivergent, was struggling to engage with some of the more traditional, text-heavy assignments in my class. They expressed that while their child understood the content, the format didn't allow them to truly demonstrate their learning. That conversation was a turning point. It pushed me to reflect deeply on how I was structuring learning tasks and assessments. Since then, I've worked hard to diversify my teaching by incorporating more Universal Design for Learning (UDL) principles, offering students a range of ways to access content and show what they know. I now provide choices like creating a podcast, visual project, or video reflection alongside more traditional written work. The impact has been incredible. Students feel seen, valued, and capable. That feedback helped me grow into a more responsive educator, and it reminded me how powerful it is to listen, REALLY listen, to families and students.
One parent told me their child came home excited and started teaching them Spanish words from class, even making them repeat the vocabulary. That moment reminded me how much kids enjoy sharing what they learn—and how language learning can ripple beyond the classroom. It pushed me to focus even more on practical, memorable lessons.
One instance that stands out was when a student shared feedback about how they struggled to stay engaged during our lessons. While I thought the lessons were well-structured, the student pointed out that the material is informative but not engaging, and they needed more interactive elements to stay motivated. This feedback made me realize the importance of adapting my teaching approach to fit different learning styles. I began incorporating engaging images, audio explanations, and concise video summaries to break down complex concepts. Quizzes and podcasts were added to provide varied ways to absorb the material, alongside more interactive discussions and real-world examples to maintain interest. The key takeaway was that communication is crucial. Listening to students can reveal insights that help you grow and refine your teaching methods to better meet their needs.
One piece of feedback that really stuck with me came from a parent who shared that while their child was enjoying the sessions, they sometimes felt overwhelmed when too much new material was introduced at once. It made me step back and think more intentionally about pacing and how I structure each lesson. Since then, I've focused more on building in time to review, check for understanding, and make sure the student feels confident before moving on. It reminded me that effective teaching isn't just about covering material. It's about meeting students where they are and helping them build steady, lasting progress.
In my early years of teaching, a parent approached me after a parent-teacher conference and told me that while their child loved my class, they were too nervous to participate because I would move on if a student hesitated when answering. I was taken aback—I thought I was keeping things dynamic and engaging—but I realized I might be discouraging quieter students from speaking up. I took that to heart and started building in "thinking time" after I asked a question, sometimes even telling the class, "I'm going to give everyone a minute to think before answering." I also started using strategies like think-pair-share where students could discuss with a partner before sharing with the whole group. A few weeks in and I noticed participation broadened—students who never spoke up before were answering thoughtfully and the classroom energy was more collaborative. That experience taught me to slow down and be intentional with my pace. It also reminded me that all learning styles are important, not just the quick responders. I learned that feedback, even when it's about something you didn't realize you were doing, can be a gift that makes you a better and more empathetic teacher.
A few years ago, I got an email from the mother of one of our students that completely changed how I think about teaching at Local Bartending School. Her son, Jake, had just finished our beginner mixology program. She wrote, "Rob, Jake learned how to make cocktails.... but more importantly, he found his confidence behind the bar." I initially assumed she was merely being nice. But then she told me something that hit me hard—Jake had almost quit halfway through. Not because he didn't like bartending, but because he felt overwhelmed by the pace and thought he was "too slow" compared to others. That was on me. We were teaching him the technical skills—shaking, muddling, pouring with precision—but I realized we hadn't built in enough space for confidence-building moments early in the program. But it is very important! Bartending isn't just about recipes; it's about rhythm, presence, and making people feel at ease. If a student loses their self-belief in the first few lessons, the rest of the training won't stick. It can be a problem. After that feedback, we redesigned the onboarding process for new students—whether they're career-changers or just picking up bartending as a side hustle. Now, in the first week, instructors give personalized "bar wins" to each student. It might be as simple as, "You nailed that Manhattan pour," or "Your smile when you served that mocktail made the guest's day." We also started pairing new instructors with both a supervisor and a tenured LBS bartender right from the start, so they could learn how to blend skill training with confidence coaching. The impact was huge—our post-course surveys showed a 17.4% jump in students reporting they felt "ready to work behind a bar" after graduation. What I learned that day is something every educator—whether you're teaching cocktails or calculus—should remember: skill without confidence is a half-finished drink. And as Jake's mom reminded me, "Sometimes, the thing a student remembers most isn't the lesson plan—it's the moment someone believed in them."
Last semester, a parent gave me feedback after I had implemented a new teaching strategy to make lessons more interactive. They shared that while their child loved the activities, they found it hard to keep up with the pace, especially when switching between tasks quickly. This feedback helped me realize that while engagement is important, it's also crucial to ensure the pace is manageable for every student. I learned that balance is key—keeping lessons engaging without overwhelming students. As a result, I adjusted the activities to include more transitions and built in brief moments for students to catch up. The change not only improved class flow but also helped my students feel more confident and involved. It taught me that feedback is a powerful tool for growth and reminded me to always adapt my approach based on the needs of my students.
I have been given feedback once from a parent who enjoyed the content of one of our articles but acknowledged that they found the structure confusing at a difficult moment. They suggested organizing the steps more clearly to make the advice easier to follow, which made me reflect on how we present our content, not just what we say. Following their advice, I broke down that piece into little, time-based chunks and included a basic checklist. The adjustments made the material feel more palatable and easier to use, according to how new parents tend to learn, particularly when they are tired or stressed. What I learned from that was to prioritize keeping information plain and uncomplicated, taking parents through each step rather than offering too much at one time.
Ever have a student teach you more than you expected? I remember leading a digital marketing workshop when a student pulled me aside afterward and said, "I love the information, but the jargon went over my head — can you relate it to something we do every day?" That moment made me rethink how I present complex topics; I swapped out dense slides for real-life stories and analogies, and the next cohort's engagement and search for my materials skyrocketed. In our business, the same principle applies: listening to your audience and using their feedback to simplify your content is key to ranking higher and converting visitors. Great educators and marketers share a willingness to learn, adapt and meet people where they are. Our agency brings deep expertise with exceptional care and collaboration from day one, so y'all can build strategies that resonate with humans and search algorithms alike.
A parent once shared that while their child appreciated my thorough explanations during a grant-writing workshop, they often felt hesitant to ask follow-up questions in front of peers. The parent suggested creating an anonymous channel for questions to encourage participation from students who might be less confident speaking up. Implementing an online form where questions could be submitted privately led to a noticeable increase in engagement, particularly from those who had previously been quiet. Many of these questions revealed common points of confusion, allowing me to adjust lesson pacing and provide additional resources in advance. The experience reinforced that effective teaching is not just about delivering content clearly but also about creating multiple pathways for students to engage and seek clarity without fear of judgment.
A parent once shared that while their child enjoyed the lessons, they often felt rushed during transitions between activities, leaving them hesitant to ask questions. This feedback prompted a review of lesson pacing and the introduction of brief reflection intervals at key points in the class. These pauses gave students time to process information, formulate questions, and engage more comfortably. The change not only improved comprehension but also increased participation from quieter students. The experience reinforced the importance of balancing content delivery with space for dialogue, ensuring that the pace of teaching supports both learning and confidence.
I believe there's a misunderstanding, as I'm the deputy editor of Dusty Mag, not an educator. My expertise lies in serving niche clients with unique stories, such as luxury dogwear startups or recycled surfboard brands. I understand the importance of feedback in any field and always welcome insight from readers to improve our content.