Asking only Hospital Security Directors, Facility Heads, and Administrators: When selecting a metal detector vendor for hospitals, what factors influence your decision the most? Is it healthcare references, compliance standards, service support, or long-term reliability? Kindly keep your answers below 50 words.

In my dermatology practice, a security delay becomes a clinical problem fast. Anxiety spikes. Staff get distracted. Hospital teams I work with pick vendors that keep lines short and patients treated with dignity. Throughput, low false alarms, and easy bag checks beat flashy features. References matter only if they show real uptime and support. I found a study at a high volume Level 1 trauma ED, about 80,000 visits a year, where passive screening detected 1,741 weapons in 12 months. Most were knives at 79.8%, and firearms still appeared at 4.0%. Before screening, they averaged at most one weapon a month. Staff said most carriers were not upset when stopped, 88.0%. That is why I weight reliability, service response time, training, and clean reporting.