James Potter, founder of Rephonic, where we track data across 3 million podcasts to help businesses with podcast outreach. We completely abandoned traditional PR and media relations in favor of podcast outreach campaigns. Rather than chasing journalists with press releases, we identify relevant podcasts where our target audiences already engage and secure guest appearances, mentions, or sponsorship opportunities. This approach yielded more qualified leads than traditional media coverage ever did for us. By appearing on industry podcasts, we build relationships with engaged listeners rather than hoping readers might find us through news articles. When I appeared on marketing technology podcasts discussing audience analytics, conversion rates from those episodes consistently outperformed any traditional media mention. The most surprising benefit was relationship quality. Podcast hosts give guests substantial time to demonstrate expertise compared to the brief quotes journalists typically use. This creates deeper audience connections and more substantial brand building. For companies considering this shift, success depends on finding truly relevant shows rather than pursuing large audiences. A niche podcast whose listeners perfectly match your customer profile will outperform appearances on general business shows with broader but less targeted reach.
I've abandoned the overly professional and perfectly scripted pitch to journalists. In the era of AI, being real and being human is rare. If you want to stand out to journalists, you have to disrupt their constant stream of AI slop. Write how you speak, include important details, keep it concise, and throw a curve ball in your pitch to make it memorable. Ultimately, journalists receive a lot of AI content but also a lot of great experts. It can be hard as a journalist to select 'the best' out of a sea of great pitches. This is where you need to stand out and add your own flare. This will subconsciously keep you living in their head rent free. When it comes time to write their article, they'll remember the pitch that made them feel something, not the one they simply read. In a sea of 'great' pitches all saying the same thing, be the one that chose a different angle, had a hot take, or shared a new perspective. Ditching the Chat GPT pitch template and making it sound human will be a sight for sore eyes to journalists. Not only does it make you stand out, but it boosts your credibility. Journalists are more likely to respond to something that feels human written as they perceive it as being more genuine. Basic psychology teaches us that humans are designed for social community, the sense of speaking to another human is an experience we've kind of lost as a society overly fixated on optimizing with AI. Be real. Be human. Be unique.
Our media relations strategy has evolved significantly to address journalism's digital transformation. Traditional PR monitoring across multiple platforms was incredibly time-consuming and inefficient in today's fast-paced media environment. I've completely abandoned the practice of daily manual monitoring across numerous platforms, which previously consumed several hours each day with limited returns. Instead, we've implemented a streamlined approach using Featured (formerly Terkel), which allows us to consolidate our media relations work into focused weekly sessions. This technology-driven shift enables our team to filter queries more effectively, respond directly to relevant opportunities, and track our success with greater precision. The results speak for themselves - we've increased our publication success rate while simultaneously expanding our network of media contacts.
Our media relations strategy has evolved significantly to address the changing journalism landscape, with a deliberate shift toward content marketing and thought leadership. We now regularly publish opinion-backed articles that respond to timely industry developments, which serves a dual purpose of building our authority and providing journalists with substantial, ready-to-use content. This approach has helped us establish meaningful relationships with media outlets, as we're positioned as subject matter experts rather than simply another company seeking coverage. We've largely abandoned the practice of sending unsolicited generic press releases to mass media lists, which had diminishing returns as newsrooms shrank and journalists became overwhelmed with pitches. Instead, we focus on creating valuable content that addresses industry challenges, which journalists can easily incorporate into their reporting.
We moved away from static press releases as the primary communication tool and replaced them with data-driven story briefs tailored for digital journalists. Traditional releases often failed to capture attention in a media environment where healthcare narratives evolve hourly. Instead, we now share concise, evidence-based summaries that highlight patient outcomes, community impact, and quantifiable results—such as reductions in wait times or improvements in chronic care adherence. This shift acknowledges that reporters increasingly rely on actionable insights rather than prepackaged announcements. Our team also cultivates relationships with local health writers through ongoing updates instead of event-based outreach. The result is deeper coverage that reflects the real progress happening inside the practice. Abandoning the formal press release freed us to communicate with transparency and relevance, aligning our message with how journalism now operates—fast, data-conscious, and story-oriented.
We've significantly shifted our approach by prioritizing agility over rigid campaign schedules. When an unexpected industry policy change began trending on LinkedIn, we quickly paused our planned campaign and reframed our content to join the timely conversation, having our leadership team share data-driven insights that addressed the trending topic. This flexibility to pivot quickly and participate in relevant industry conversations, rather than sticking to predetermined messaging regardless of current events, tripled our engagement metrics and positioned our brand as both knowledgeable and responsive.
The "changing landscape of journalism" in our trade is the shift from relying on general news outlets to relying only on specialized, technically proficient trade publications for information. We adapted our media relations strategy by treating journalists not as reporters, but as external technical auditors. We completely abandoned the traditional practice of mass press release distribution. This practice is obsolete because it floods the market with abstract noise. We found that low-quality mass releases diluted the seriousness of our core message—operational certainty—and were immediately ignored by the high-value technical audience we needed to reach. Our media strategy now is the Exclusive Operational Intelligence Share. We identify the single, most respected technical journalist in the heavy duty trucks and OEM Cummins space and offer them exclusive, deep-dive access to our raw operational data—our failure reports, our expert fitment support statistics, and our verifiable Same day pickup performance metrics. This is a high-stakes exchange of trust. This adaptation works because it secures the most powerful endorsement: the technical validation of an expert. The journalist gets a verifiable, high-value story rooted in operational truth, and we secure an irrefutable seal of approval for our 12-month warranty. We leverage the media not for visibility, but for the non-abstract confirmation of our market authority.
Our media relations strategy has evolved to become significantly more data-driven in response to journalism's changing landscape. We now tag every placement with UTMs and carefully track metrics like 7-day lift in branded search and the pipeline impact of specific outlets and story angles. We've abandoned the traditional practice of pursuing placements based solely on outlet prestige or gut instinct. Instead, we rigorously analyze 'cost per qualified demo per placement' to determine which media opportunities truly deserve our resources and attention.
A lot of our clients have been adding on production days for overshooting B-Roll. We've found that sending simple video assets along with stories has increased the likely hood of getting picked up, especially as more publishers are wanting to produce video, but lack the time and expertise to do so.