Early on, I made the mistake of building a feature just because one customer asked for it. I thought it would improve the product, but it ended up confusing other users and wasting time. That's when I realized I needed to think more carefully about what to build. Now, I always take a step back and ask why a customer needs something. I focus on solving the real problem and making sure it fits the product. This helps me make better decisions and create something more useful for everyone.
Early in my career at FemFounder and Marquet Media, I made the mistake of launching a new digital product without fully testing it with a segment of our target audience. I was so excited about the idea and its potential that I skipped over some key user feedback and market validation steps. As a result, the product didn't resonate as strongly with our audience as we hoped, and it took more time and resources to adjust than it would have if we had tested it earlier. From that experience, I learned the importance of market validation and customer feedback loops before fully committing to a product launch. Now, I always prioritize pilot programs and small-scale testing to ensure that the product or service is aligned with what the market truly wants. This lesson has shaped my approach by making me more methodical in gathering feedback and adjusting before scaling, ensuring that our FemFounder and Marquet Media products are always closely aligned with customer needs and expectations.