Can you share an experience where a near-miss incident prompted positive changes in your workplace's safety practices? What was the incident, and how did it lead to improvements?

In my car detailing workshop, a near-miss occurred when a high-pressure hose unexpectedly dislodged due to improper connection during a busy day. Fortunately, no one was hurt, but the incident highlighted the potential risks of not having stricter equipment checks. This served as a catalyst for revisiting our safety protocols and ensuring more rigorous training for the team on equipment handling. As a result, we implemented mandatory daily inspections of all tools and machines, with a checklist for each shift. Additionally, we introduced refresher safety training every quarter to keep the importance of proper procedures fresh in everyone's minds. These changes not only improved workplace safety but also boosted team morale by showing our commitment to their well-being.