To foster innovation in our health informatics team, we embraced a growth mindset, acknowledging that failure is part of progress. This approach led us to create a pre- and post-Clinical Decision Support (CDS) group of IT EHR analysts and informaticists. We meet before and after CDS sessions to refine our alerts, aiming to reduce cognitive overload and interruptions. One of our key successes is that our interruptive alerts now have action rates in the top quartile, even reaching the top decile. A specific example comes from our intake process for CDS requests. By ensuring we gather all necessary information upfront, we streamline our workflow and make it easier for end users to monitor data over time. This method encourages them to treat interventions as PDSA cycles, fostering continuous improvement. This strategy not only drives innovation but also enhances the effectiveness of our clinical alerts, setting us apart in the field.
One effective strategy has been to implement regular hackathon-style events within our team. These events encourage free-thinking and collaboration, allowing team members to brainstorm and prototype solutions outside of regular project constraints. A notable innovation from these sessions was the development of a predictive analytics tool that uses AI to forecast patient outcomes based on real-time data inputs, significantly improving our care strategies.