In-Demand Career & Apprenticeship Strategist at Maricopa County Workforce Development Board
Answered 3 years ago
Flexibility is the office perk that everyone finds value in. Some employees enjoy working in an office environment, others prefer remote, and the rest prefer a hybrid option. Normalizing asynchronous work schedules when needed is another way to improve flexibility. A flexible working environment offers your employees the ability to better balance work and life. Many employees will trade compensation and other perks for a work culture that champions flexibility.
Managing Editor, Leadership Expert, and PhD Candidate in Psychology at Everyday Power
Answered 3 years ago
In our company, we believe that our employees are our first customers, so we put a high value on their well-being. With that said, we conduct an employee satisfaction survey twice a year. This practice aims to identify which areas in their work life we can improve on since, as remote employees, we do not see them in person. This also aims to identify if the current salary matrix is enough to cover their living costs humanely. Employee satisfaction surveys basically give us a glimpse of what the company can do to improve their well-being since we believe that motivated and happy employees will lead to a more successful company.
Don't wait until an employee decides to "exit" before conducting an interview! Be proactive and conduct "retention interviews". Schedule time with employees 1:1 and ask open-ended questions about what they like and dislike about their jobs, why they are staying, what would entice them to leave, as well as suggestions for improving the work environment.
To me, onboarding is a crucial part of an employee's growth and the first chance a new worker has to learn the ropes of the business. Plan the onboarding process so that new hires spend time both working with key departments and mingling with other employees. Assigning a point person for each new recruit who can act as a mentor and check in and answer questions might be helpful as well.
If you want your employees to stick around for the long haul, they need more than just compensation to keep them going — they need a sense of purpose and belonging. To invoke this feeling, organizations need to reaffirm to their workforce the kind of role they play in the bigger picture, which can often be done by getting them involved in the decision-making process — especially when these decisions affect your workforce directly. This ensures that your employees feel heard and know that their opinions are taken seriously rather than being treated as mere cogs in the machine.
Develop internal mobility programs to reskill and upskill employees who want to grow within the company. Plenty of organizations never grow their employees internally and miss out on cheaper, intuitive opportunities to promote from within and maximize employee satisfaction. Especially since the beginning of the pandemic, professionals are more attuned to their career paths and goals than ever before. Many employees crave the challenges and opportunities that come from climbing the corporate ladder within an organization but are stunted by the lack of programs or transparency a company offers. To eschew transparency issues and empower your employees, subsidize their growth within your organization. Businesses will benefit from additional satisfaction, retention, and a larger talent pool to choose from when high-skill roles become available.
Creating a fun and rewarding work environment can help to retain employees, foster a positive company culture, and attract top talent. By building a sense of community and belonging within the business, employees may be more likely to view the company as an "extended family" and be more motivated to support its success. Because when employees enjoy their work, they are more likely to be engaged and motivated. This can lead to increased productivity and job satisfaction, which can in turn lead to lower turnover rates. Which can happen by creating a sense of community and belonging within a business can help to foster a strong company culture. When employees feel like they are a part of an extended family, they may be more likely to go above and beyond to support the business and its goals. If you can make work fun and rewarding to build a reputation for being enjoyable places to work and share that culture on your social media accounts.
The answer may seem overly simplistic, but if you want to create followers who believe in your mission, Walk Your Talk! So if your firm is focused on DEI for example, find every possible way to carry this mission throughout your organization both internally and externally. You will need to continously ask yourselves what more should we be doing for our employees, key stakeholders, customers. Every decision you make must have DEI woven into the answer.
One of the best methods of retention is to provide bespoke training budgets and to actively show your staff that you really care about their own personal development. It's not enough to simply provide generic training that only encompasses a small aspect of their role. Ensure that you provide that budget and obtain from each employee the bespoke training requirements that they'll greatly benefit from, which will allow them to progress in their role.
Free equipment and upgrades are one of the best ways to improve employee retention. Equipping employees with top of the line gear shows that A) the company values their talent and B) they want to enable them to achieve their maximum potential with the best technology out there. Outdated technology sends neither message and will only frustrate and inhibit employees’ productivity.
A significant difference between a pre-pandemic and post-pandemic candidate is the latter simply won’t compromise on health and wellness. Before the pandemic, the health and wellness benefits a company offered were seldom a priority for a candidate on the lookout for a job position. If the pay and position matched their expectations, it mattered little if the company even had an existing wellness plan for its employees. Today, the availability of these offerings is easily one of the most critical criteria that help influence candidates' decisions. Creating and implementing a customized and impactful health and wellness solution is an impactful addition to a company's employee retention blueprint. In many cases, it may even influence an employee's decision to shift to another employer that offers better plans and takes better care of its employees.
Offer mentorship programs to employees. It is rarely seen outside of corporate work environments, but mentorship provides dual opportunities to companies and individuals by streamlining professional development and outlining a progress map for employees with specific professional goals in mind. Mentorship offers employees guidance, workarounds, and expertise that helps professionals grow into their roles or industry. It can also be a useful method for brands to keep tabs on and best support employees’ development or goals. Especially in the past few years when many professionals are reevaluating their career paths and standards, mentorship is invaluable for helping build those trajectories back up while benefitting brands’ retention efforts.
In a post-pandemic workplace, many organizations will continue to stay fully remote. When employee's don't feel connected to the company there is less friction in resigning. Our organization has leaned on recruiting more heavily from employee referrals. More than half of our team has worked together before at a previous company pre-pandemic. This strategy has increased employee engagement across the company and staff and responsible for an average tenure 2.5x our peers.
Employees take pride in an employer with a great company culture. Employers help inspire this sense of pride with superb leadership and policies that prioritize the needs and values of its’ remote workers—a concept that has only elevated in importance in the post-pandemic workplace. Pride in an employer leads to more productive employees who are motivated to do great work. An employee who feels good about where they work is also more likely to be engaged and loyal to the brand as well; retaining employees is easier. Employers can help employees take pride in them by giving them more responsibility and opportunities to expand their skill set. New responsibilities offer valuable chances for progression and even more opportunity to conceive a sense of pride and fulfillment in their work.
Create a culture that recognizes and respects each person’s unique value. Employees want to work for companies that value their individuality. They don't want to have to conform to everyone else around them or keep their mouth shut. Their hope is for their employer to celebrate their differences and invite them to speak their opinion in matters both large and small. If you want to retain employees in a post-pandemic workplace, let them know their individual voice matters.
A key learning from the pandemic is that people could reflect on their work and life balance. This entered into the workplace where people sought more recognition of their personal self not just their work profile. That means they want more from their job and career and be able to bring their authentic self to work. Employers who ensure they encourage more connection with people, acknowledging mental health wellness so people can be optimized, and ensuring an appropriate mix of checking in on personal needs versus just work all the time, will make a big difference.
I would argue that going to work isn't necessarily pleasurable, although that sentiment changes depending on the field. All work and no play can be a contributing factor to low employee morale and job dissatisfaction. While certain occupations can be a lot of fun for their employees, others are less engaging and require people to perform professionally for long hours. To maintain a high level of engagement among their workforce, employers should make an effort to occasionally include enjoyable business activities in their plans.
One tip for retaining employees in a post-pandemic workplace is to make sure that you're taking care of your employees' needs during this difficult time. If you want to keep your employees happy and engaged, you should offer them as much help as possible. The best way to do this is by communicating with them regularly about how their work is going, what they need from the company, and how they can improve. If you don't do this, your employees will eventually become frustrated and feel like they're not being taken care of—which means they'll start looking elsewhere for opportunities.
I personally believe everyone wants to be appreciated for who they are and valued for what they bring to the table. It's not always worth it, and it could cost you a lot of money, to take others for granted, especially if they're working harder than you think they are. Communicating and engaging with employees about new benefits and growth possibilities that may be a good fit is a simple approach to demonstrate you care.
When having a conversation on retention with upper management, I think it's useful to first examine any preconceived notions you might have about the issue. It's possible, despite your best efforts, that you're overlooking some of the most prevalent employee turnovers causes. When it comes to the root causes of employee turnover, management frequently has a different idea than what workers have in mind.