In an effort to bridge any divides between labor and management, I introduced a unique program called 'Day-in-their-Shoes.' This initiative allows management to work for a day in the role of a lower-level employee in diverse areas of the company. The goal of the program is to foster understanding, empathy, and mutual respect, as both parties get to experience the challenges faced by the other. We've seen a significant increase in positive dialogue since its implementation and are continuously working on improving this initiative.
At Startup House, we've implemented a "Walk and Talk" program where managers and employees take a stroll around the office or nearby park during one-on-one meetings. This not only promotes physical activity and fresh air, but also creates a more relaxed and open environment for discussions. It's amazing how a change in scenery can lead to more productive and positive conversations between team members.
A new initiative I brought in was a bi-monthly ‘Open Floor’ meeting so that anyone who wanted to talk to me could. It was a structured but casual meeting where issues, concerns, suggestions or feedback from employees of all levels were welcomed and discussed. With this policy shift, we saw the bonds of trust, respect and communication within the organisation strengthen dramatically. For instance, it was a junior member of our team who first suggested the change to how we managed projects that eventually made them so effective by making them more enjoyable for our staff, cementing a sense of overall purpose in the company with this direct impact.