A lot of sales enablement content is hard to use "in the moment." Long one-pagers or videos are valuable for explaining complex topics, but mean sellers can't easily pick out the information they need when they need it. Organize your resources so they're broken down into small, searchable chunks. Whether it's customer proof points, discovery questions, competitive talking points, or objection handling, a rep should be able to pull up the right information in a matter of seconds. Then, they should immediately have content they can use directly with the customer.
To create high-value sales enablement content, thoroughly audit your current content. Chances are that not all your existing content will be useful in solving issues your potential customers or target audience are facing. To filter out unsuitable content, work with your sales reps to determine the frequently asked questions in different phases of a consumer’s journey. Besides, auditing can save time and energy by revealing the highest impact content to update. You can also identify new areas where you need to create content to improve your sales. When auditing content, you do not have to remove the unsuitable ones entirely. If possible, you can modify the content to suit the context for which you need them.
One of the best tips for creating high-value sales enablement content is to focus on solutions, not products. Too often, salespeople rely on product content that focuses on the features and benefits of a particular product or service. However, potential customers are more interested in what it can do for them – how it can solve their specific problems. Instead of writing about the features of your product, try focusing on the needs and challenges of your target market and how your product or service can address those needs. Paint a picture for potential customers of what their life would be like if they solved their problem with your product or service. That kind of content will really capture their attention and help your sales team close more deals.
You can have your best strategic marketing specialist develop sales content, but for materials that will truly sell, your sales reps should dictate direction. When it comes to sales pitches, nobody understands what prospects require to close deals better than those on the frontlines, as they have direct access to the those who the content is meant to target By tapping into insights and perspective from your sales team, marketing and creative teams can then create a strategy with an understood goal. In letting your sales reps dictate the direction of your sales enablement content, you will ensure that you will be developing your strategy on first hand knowledge rather than just guessing what will work best.
Founder (Director of Demand Generation) at B2B SaaS Reviews (ex-PartnerStack)
Answered 3 years ago
Creating effective sales enablement content requires a lot of hard work and skill - not to mention an in-depth understanding of your audience's needs and wants. No one understands your audience better than your customers (and partners). Use the customer voice as much as possible. Your buyers trust their peers, not Sales reps or Marketers, so using the customer voice in your content will help build social proof that encourages them to buy from you instead of a competitor. This could mean incorporating reviews or quotes into your sales enablement content or simply sharing stories from real customers to demonstrate how your product or service has helped them achieve their goals.
One tip I have for creating high-value sales enablement content is to provide information that isn't readily available anywhere else. This can be a combination of data and statistics research results that have never been released before or provide a fresh perspective on an old topic. It can be something that is so specific to your company or industry that you're the only one with the information. It builds credibility with your audience and helps them realize that you're not just a salesperson trying to sell them something. You're a subject matter expert who is providing value, which can ultimately help build trust. Information like this will make your content much more valuable to your audience and ultimately lead them further down the sales funnel.
Craft ideal customer personas. Be sure that both your marketing and sales teams offer insight into who exactly your audience is. Without one or the other, your buyers’ profiles will be incomplete. Several platforms offer templates so that you can efficiently create easy to digest, visually appealing customer personas!
Improvisation of the content is really important. It is an effective approach because if you are improvising your every approach, you are simply telling your audience that you care for them. I always track my content and keep records of the performance to improvise on it if it's not working the way it should. Knowing what content works gives an idea for future success. Thus, analyzing content plays a huge role in creating high-value sales enablement
Create a buyer's journey map that indicates which pieces of content will be used at which points in the journey based on the information gleaned from the content audit. In my opinion, the success of the content you develop will increase if you collaborate with your sales staff to determine the optimal periods for distributing various pieces of material. View content you generate for sales enablement reasons through the prism of the buyer’s journey. It is important to have a comprehensive library that provides your sales staff with materials they can utilize at every stage of the buying process. It's important to strike a balance between the many parts of the customer's journey and to provide plenty of interesting information at each one. The material at the top of the sales funnels that captures attention is equally as crucial as the content at the bottom of the funnel that provides in-depth information about a product.
My best tip for creating high-value sales enablement content is to focus on the most visually appealing content. More than half of all consumers prefer to watch a video or other visual content over more traditional mediums. Additionally, consumers also retain information at a higher rate when presented in video form, making it ideal placement for a company’s best selling points.
Founder, CEO & HR Head at Ascendant Detox
Answered 3 years ago
Your sales enablement content should be created with your buyer's journey in mind. By aligning your content with each stage of the buyer's journey, you can create more targeted and effective content that will help move prospects through the sales funnel. If you're not sure where to start, consider creating content that addresses the following topics: - Awareness: Content that helps prospects understand their problem or need - Consideration: Content that compares different solutions and includes your product as a option - Decision: Content that highlights the features and benefits of your product or solution By creating content that is aligned with the buyer's journey, you can create a more seamless and effective sales process that will result in more closed deals.
If you hope to use your content as part of a sales funnel that will lead to high-value conversions, then it's crucial to provide unique, valuable information to your target audience. With stiff competition in every niche, copycat content that doesn't offer anything beyond the usual tips won't help you build trust with consumers. Instead, do your research and ensure that your potential customers are educated on all of the features that they hope to find in your products.
CEO at Live Poll for Slides
Answered 3 years ago
Your target market is the best source of sales content for your organisation. Ideas from the consumers always beat any other thoughts from your marketing team or associates. It is difficult to get information from them since consumers tend to be disinterested in giving feedback or recommendations. Having an after-sale interaction can be a breakthrough in getting crucial feedback. Customer responses help you realise the benefits of creating high-value sales enablement content. Your web traffic and other media platform activities also give you insights into consumer tendencies. Clients flock to a few topics that specific content works, and hence you can work from that point on.
I think a product spec sheet is a short document (one or two pages) that briefly summarizes the product, its intended audience, the problem it solves, how it solves the problem, and, in certain cases, the price. An effective spec sheet for sales enablement will provide a clear and brief summary of the product or service being offered, allowing the prospect to decide in a short amount of time whether or not it will help them. If they decide the product meets their requirements, the specs sheet will be an integral component of their internal process for making a case for it to other stakeholders.
The feedback your content creation team collects from your sales personnel can provide them with the most valuable insights to generate high-value content. Add brainstorming sessions with those on the ground to the mix, and your content strategists will know what direction will work best for them. After all, the created content is not a standalone weapon in the sales arsenal but a reinforcement that backs up everything the sales team has planned in its strategy. Firsthand feedback from the sales team also helps generate content that addresses the target audience's key concerns so that every piece of information sets the stage for those on the ground to go in and close the deal.
Providing the buyers with valuable sources is very important and can be easily done through writing an article or blog posts. Blog entries are motivational enough and it encourages buyers to take action as well. Blog entries contribute to sales enablement which directly impacts on sales. So, using articles and blog posts is a key thing that educates the buyers and it contributes to sales enablement.
One tip I have for creating high-value sales enablement content is to always start from the end goal in mind. In other words, I suggest asking yourself, ‘What do I want my prospect to know and feel when they’re finished reading this piece of content?’ For me, it’s crucial that the content I create helps educate my audience on how to use my product or service in the most effective way possible. So, with that in mind, I try to make sure that my content is concise and easy to understand. That way, my readers will be confident in the product or service that they’re using and will likely want to work with me.
Using the right tools and quality content is worthless for me if my team lacks proper sales training. So, it is really important to have some testing of the content. I mostly focus on internal training sessions to see and improve the effectiveness of the content. It helps me understand and analyze opportunities for improvement. Moreover, ensure that reps are using it under the right circumstances.
One of the major things about proper sales enablement is what software we are using. The right tool helps in extending the reach which helps save time and gives space to focus more on making the content better. I use a Word-able tool that helps me export my content to any website. I use this tool because it helps me pump my content quickly without sacrificing its quality of it. Using technology is really important. According to Highspot research, over 75% of respondents from companies using sales enablement tools indicated that their sales increased over the past 12 months, with nearly 40% reporting growth of more than 25%.
Create content that reaches your customer on a deep and connecting level when you find your voice and effectively communicate your brand. Your message matters, so ensure that your writing is authentic and from the heart. Get into your customer’s headspace to see what would connect with their wants and needs. Also, timing is critical, so you’ll need to be strategic about when you deliver your content. With resonating, authentic content sent at the ideal time, your message is sure to reach and attract your audience, who will see your brand as the ultimate go-to solution.