A very effective strategy to implement when being asked personal questions is the grey rock method, which involves responding in a calm, matter-of-fact manner that avoids elaborating on the details of your private matter. To effectively use this approach, it's essential to remain neutral and non-reactive when asked personal questions. Focus on maintaining a professional and calm demeanor throughout the interaction, even if you get triggered by the topic. Implementing the grey rock method protects your emotional energy while allowing you to come across as professional and trustworthy.
One of the main focuses of modern leadership training is candor. Many well-known companies like Netflix highly value candor and healthy conflict. Most managers can also understand why you would want to leave a toxic workplace. You don't want to jump from the pan into the fire, and being honest about your motivations will prevent you from getting hired by yet another toxic employer.
Global Director, Organizational Development & Strategy at TalentLab.Live
Answered 4 years ago
I think when people have their professional values clearly defined, they can answer this question easily. For example, my professional values are Collaboration, Results, Efficiency, Diversity, Iteration, & Transparency. I can always lean into what I am looking for through the lens of these values. I can also articulate where the disconnect is in an org that's not aligned with those values. Letting interviewers know that your current environment helped you identify what your values & non-negotiables are for your next role is a great response. Choosing to frame your experience in a positive way that supported your growth is a fabulous way to answer this question. I would definitely recommend, once you've clearly identified your values, making sure that there's alignment with potential new organizations & yours - as that is a significant indicator of culture fit and workplace happiness.
It's OK to quit a job you despise. Unbelievably, the majority of recruiting managers concur. You don't have to worry about being asked why you left your present work if you're in the middle of applying for new positions or have just begun the process. The wisest course of action is to avoid disparaging your old boss in your response to a possible future employer. An interviewer doesn't know you, your personal culture, or probably even what it was truly like at work. It may have been toxic, but if you admit that, the individual doing the interviews will have to decide whether you are a good employee with a bad environment or you are the toxic employee and your workplace was average. Don't make them think less of you by disparaging your former employer. Say what you enjoyed about the job if the interviewer wants you to elaborate. Perhaps the training, procedures, or organizational structure was a good match for you, but it wasn't enough to keep you.
I suggest "In my next role, I'm looking for a highly collaborative team and leader, who is focused on solving problems and helping people grow. Sadly my current company doesn't have that focus, so I've decided to start looking." Why it works: You've defined the attributes you're looking for with clarity, and didn't directly disparage your current employer by sharing the specifics of their dirty laundry. It's a win-win!
Jay Bilas, who is best known for being a top-notch college basketball analyst, was actually an accomplished player during the early to mid-1980s. In a documentary that was aired a couple years ago about his old team, he said, “I didn’t have the greatest relationship with my high school coach” and went on to say that he prioritized choosing a coach that he respected and liked at the next level. He spoke in direct terms, but not in disrespectful terms. That’s how a job candidate in a similar situation should play it. Tell the hiring manager that you don’t have the smoothest relationship with the leadership at your current company and you would prefer to work for leaders who can bring out the best in you. You want to go to a place where you can have a great relationship with your bosses. I think the interviewer would respond positively to that answer.
Take on the question like this: “I know that this company fosters a positive work environment, one that consists of team members with a mix of socio-economic backgrounds, skills, experiences, lifestyles, etc. You celebrate people’s diversity while also showing them the importance of the team concept. There’s a feeling of togetherness in this work environment. In the past, I’ve worked at places that lose sight of that mission. I know when that feeling is gone, it’s time to find it elsewhere. That’s why I’m hoping to be hired here.” Make sure you’re more focused on the upside of joining the new company rather than harping on the downside of working at your existing job. Don’t get too specific about what you don’t like about your current employer. Talk more about what you like about the prospective one.
Make sure to focus on the new opportunity first. While you are going to want to mention your past experience, focusing on the environment and culture of the potential job is best. Being honest that your previous place of work lacked boundaries is a good way to mention your future employer knows your past experience as well. That way they will understand the level of importance you place on avoiding a toxic work culture moving forward in your career.
Hiring managers want to hear about what you've learned and where you want to go, or do. Your answer to "why are you looking?" shouldn't include any negative previous experiences. If you're coming from a negative work environment, you already have an idea of why you want to leave. Internalize that, and take a couple of minutes to write down the opposite. What kind of work environment would you really enjoy? Is it an environment where all team members regardless of race, ethnicity, or sexual preferences, have the ability to strive? Where people like you have a career, and are happy and moving up in the organization? What's that look like for you? Your answer is then simple... "You are looking for your an environment where I can strive and be a part of a team that is supportive."
For instance, "I want to find a team where I can do my best work as a {professional role}" or "I want to find a company where I can make a tangible impact on its growth." Focus your answer on the type of team and work environments where you thrive -- this is much more helpful for the interviewer to understand what you want first vs. what you don't want. It doesn't hurt to practice answer this, too. Ask a friend or family member to rehearse the question with you and ask for feedback: What type of tone do they perceive? Are there better words you could use? Does your body or facial expressions tell another story when you talk about that job?
CMO at Schwartzapfel Lawyers
Answered 4 years ago
Toxic environments have a bit of stickiness to them. If you've been in one for a long time, you may have unintentionally picked up habits, thought patterns,, or resentments from the environment you're in. If you answering this question while still working in that kind of environment, be careful not to let bad habits shine through. Try to focus on your goals rather than the elements of your previous environment. Use those goals as your inspiration to answer the question. You may say something like, "I'm looking for a job with career advancement opportunities". This is a fine answer, and doesn't require anything more. While you may be tempted to add some personal additions as to why you couldn't do this in your old job, your interviewer won't appreciate you venting at them. Keep everything professional and stick to positive, progressive answers.
Make sure your answer is about you or the new opportunity, not your current job. For example, you could say, “I’m looking for a role that will make use of my strengths and challenge my weaknesses.” or “I’m hoping to learn from your inspiring team as I so admire what this company has accomplished.” The second example not only serves as a compliment but shows that you know much about the company. Win-win!
All employees will eventually leave a job and look for a new one - it's a fact of life. It doesn't mean that there's anything wrong with the candidate as a worker or an individual. However, it's normal to fear that new employers will ask intrusive questions about why you want to leave a role, and it's also normal to worry about how to explain you're leaving due to a toxic work environment. In general, employers just want to know that you intend to work hard in your new role, and to get a sense of what motivates you in a professional setting. It's not necessary to expand on the exact reasons for your leaving - centre the justification for looking for a new role around your honest expectations for a workplace. For example, you could say you want to find new professional development opportunities that aren't available in your current workplace, or that you want to continue learning and working in a way that works for you.
When faced with a difficult question like this, it is important to remain calm and avoid becoming defensive. The best way to do this is to focus on the positive aspects of your current situation. For example, you might explain that you are looking for an opportunity to broaden your skillset or gain experience in a new industry. Alternatively, you could explain that you are seeking a company that shares your values and offers a more positive work-life balance. By focusing on the positives, you can defuse a potentially tense situation and show that you are still confident in your abilities.
Focus on the positives you're looking for, instead of the negatives you're leaving behind. Although many interviewers wouldn't hold it against a candidate for being honest, the conventional wisdom is that you shouldn't criticize former employers in an interview. To work around this, focus on what kind of environment you're looking for. Saying something like, "I'm looking for a culture where I can take some of my own initiative" will probably play out better than, "I don't want to be micromanaged anymore." Looking at the positives is a smart way to approach this problem.
These days, every company's culture is not necessarily a fit for each employee. And when asked why you're seeking employment elsewhere, a simple answer to summarize toxicity and all that accompanies it is that you're hoping to find a more supportive culture. In this way, an employee feels happy, engaged, and able to strengthen their skillsets to lead to great productivity and performance.
Honesty is the best policy, just be sure not to let any hostility shine through. Try being honest about your current working situation if you're asked this question during an interview. Let a potential employer know about your situation, and let them know that you're looking for a working environment that is better for you mentally and emotionally. Just take care with how you word everything. Don't get angry and don't vent your frustrations, you're still in a formal setting and doing so would be highly unprofessional. More often than not, you'll find that interviewers understand and even empathize with being in toxic situations. Just be sure to let your interviewer know that your goal is to find an environment where you can give your best. Keep the focus on what you can give this new company, that you're unable to give to your current one due to its toxicity.
While you certainly must be honest, don't just talk ill about your toxic workplace. Instead, tell the employers about your ambitions and goals and how your current company was not helping you achieve your dreams. Clearly tell the recruiters how your workplace couldn't help you thrive and grow professionally but just talking about the negatives of your current company won't do any good as it will leave an impression as if you are ranting and not selling yourself for the job. Employers will be definitely impressed after knowing that you made a brave move to quit a toxic workplace just so that you can achieve your goals.
Don't trash old employers. Interviews aren't the place or time for airing out career grievances — even if your complaints and completely valid. When you're interviewing for a new role, the focus should be on what opportunities you're searching for and what environment you want in a job. Turning the focus to negativity about your past roles is challenging because it takes the conversation off of you and the company you're applying for.
Managing Director at Intrinsic Executive Search
Answered 4 years ago
This question isn't an invitation to bad-mouth your nasty manager or vent about your colleague who bullied you to no end. This is a fresh opportunity to explain exactly how you want to direct your career. Focus your response on what attracted you to the position and explain that it aligns more with your career goals, which wasn't the case with your former role. You might say, "I was attracted to this new opportunity because it offered a chance to work independently, bring my creativity to the forefront, and thrive in a culture that celebrates differences and inclusiveness. I wasn't able to find all these in my previous role. But, my experience there did teach me the importance of looking for a workplace whose values closely align with mine." With such a response, the focus is not on others. Rather, it is on you and what you are looking for in your next role-- independence, space for creativity and innovation, and a feeling of belonging.