Best Clinical Operations Experts

As the Operations Assistant at Argon Agency, I’m the glue that keeps everything running smoothly (and yes, I do enjoy a good spreadsheet). With a knack for organization and a mind for logistics, I juggle delivery and pick-up schedules, manage data, and ensure the team has everything they need to stay on track. Whether it’s coordinating meetings or streamlining processes, I’m always looking for ways to improve efficiency—because who doesn’t love a little more time in the day? Known for my attention to detail and problem-solving skills, I’m dedicated to making sure the wheels of the agency keep turning without a hitch.

Colin Potts is the Chief Operating Officer of Regenerative Orthopedics & Sports Medicine (ROSM), overseeing nine clinics and a team of nineteen providers. With over thirteen years in regenerative medicine, Colin has helped expand ROSM’s services, including launching the Regenerative Pelvic Institute and Regenerative Aesthetics & Cosmetic Medicine. A passionate advocate for amputees and people with disabilities, Colin shares his own journey of overcoming adversity—like the loss of his leg and his brother—to inspire others. With a warm smile and an infectious positivity, Colin is dedicated to teaching others the importance of resilience, acceptance, and finding joy after loss.

As the Chief Operating Officer at Ocean Recovery, my journey here is deeply personal and academically grounded. I am an alumnus of the program myself, which allows me to truly understand the challenges and triumphs our clients and their families face throughout treatment. With a Bachelor of Arts in Psychology from California State University, Long Beach, I bring a holistic approach to addressing Addiction, Trauma, and Eating Disorders. Over the past nine years, I have grown from a support role into a leadership position, a journey that reflects my dedication and the trust I’ve built within our community. My passion lies in helping others rediscover joy in recovery, and I am grateful every day for the opportunity to contribute to the transformative journeys of our clients.

I am a seasoned mental health and addiction specialist, dedicated to the field of treatment and recovery since 2015. I hold a bachelor’s degree in psychology and a master’s in clinical mental health counseling from South University in Royal Palm Beach, FL, and I am credentialed as both a Licensed Clinical Mental Health Counselor (LCMHC) and a Licensed Clinical Addiction Specialist (LCAS). Over the years, I've gained hands-on experience in various areas, including psychiatric acute stabilization, psychiatric partial hospitalization, and both in-patient and out-patient substance use treatment. My journey has taken me through clinical counseling, program development, and organizational leadership. Before joining New Waters, I served as the Clinical Director at Gupta Psychiatry and Wellness in Raleigh, NC, where I helped shape a respected substance abuse partial hospitalization and intensive outpatient program. I am a firm believer in the transformative power of quality clinical programming and its impact on long-term sobriety. With a compassionate approach, I am committed to helping individuals and families overcome substance use disorders, guiding them toward a life free from addiction.

Desiree Russo is a Partner and Senior Vice President of Portfolio Operations at MasonMade Ventures, where she drives operational excellence across the firm's portfolio of critical infrastructure companies. With nearly two decades of experience in construction and facilities management, Desiree brings extensive expertise in scaling processes, managing operations, and delivering best-in-class service to clients nationwide. Before co-founding MasonMade, Desiree served as Partner and Vice President of Operations at CS Hudson, where she was instrumental in streamlining workflows, exceeding client expectations, and developing internal talent. Earlier in her career, she advanced steadily through leadership roles at a facility management company—starting as a Client Team Manager and ultimately becoming Director of Client Services. She began her professional journey at Empire Facilities Management Group, rising from Coordinator to Supervisor to National Account Manager. Desiree attributes her career growth to a strong work ethic, a focus on operational efficiency, and a people-first leadership philosophy. As a female leader in a historically male-dominated industry, Desiree is known for breaking norms and modeling an inclusive, collaborative. Her leadership is characterized by humility, active listening, and a commitment to continuous improvement—for individuals, teams, and the businesses she helps to scale. She is a two-time recipient of the Circle of Excellence Award, recognizing her consistent impact in building high-performing teams and lasting client relationships.

Dr. Deepali Chinchole, MD in Obstetrics & Gynaecology, is a highly regarded IVF and Infertility Specialist based in Pune, bringing over 23 years of experience to her field. Known for her innovative approach and mastery of advanced technologies, she has successfully overseen more than 1000 IVF births. Dr. Chinchole currently serves as the Medical Director at Accord Hospitals and is a mentor at Fyne IVF.

I’m a seasoned professional in the healthcare industry, deeply committed to making a difference in mental and behavioral health. My journey is personal, shaped by the impact that mental health has had on the lives of my family and friends. Over the past decade, I’ve dedicated myself to advancing the quality and accessibility of care, and my time at Penn Medicine inspired me to develop Alpas, a company focused on creating better environments for healing across various healthcare fields. Graduating summa cum laude from Saint Joseph’s University in Healthcare Administration, I’ve always been driven to go beyond individual care and address broader public health needs. My mission is simple yet powerful: to transform healthcare for the better, one initiative at a time.

Dr Tan Chi Chiu has is Chairman of the Lien Centre for Social Innovation at Singapore Management University, where he was also the invited Convocation Speaker in 2012. He is Board Member of the UBS Optimus Foundation Singapore, Tan Tock Seng Hospital Community Fund, National Healthcare Group Fund, Church Of Our Saviour, St Andrew’s Nursing Homes and World Harvest Initiative, a Christian international community development agency. He is a Fellow and member of the Senior Common Room of King Edward VII Hall, National University of Singapore. He retired from the Singapore Medical Council (SMC) in 2017 after 18 years as an elected member, but has been re-appointed Chairman of the SMC’s Medical Ethics Committee as a non-Council member for two further terms until 2023. He has been Chairman of the Working Committee for the Review of the SMC Ethical Code and Guidelines (2002 and 2016 editions), Chairman of the Registration Review Committee and remains Chairman of Complaints Committees. He was a member of SMC’s Credentials Committee and Supervisory Framework Review Committee. He is a member of the National Telemedicine Guidelines Review Committee. He has retired as Vice Chairman of SATA CommHealth after 8 years on the Board and he was appointed Adviser to the Board for a term. He was also previously Vice Chairman of Make A Wish Foundation Singapore and a Board Member of the National Volunteer and Philanthropy Centre (NVPC) and a member of the Board of Governors of the Anglo Chinese Schools. He was a Council Member of the National Youth Achievement Awards Council for over 20 years before retirement. He is active in the youth development and community service scene in Singapore and has been deeply involved in many overseas humanitarian, community aid and scientific expeditions for which he has received numerous international awards. He also led disaster relief expeditions to Sri Lanka (tsunami 2005), Pakistan Kashmir (earthquake 2005), Java (earthquake 2006), Haiti (earthquake 2010), Philippines (Typhoon Haiyan 2013) and also worked with the Red Cross in Nepal (earthquake 2015). His recent community development work included a social innovation development project in east Nepal and a medical development program in East Timor.