IT Support Experts 2025

As the MD of both My Tech Team and My Tech Geek Limited, I have over 20 years of experience in leading and managing IT projects and services for various clients and sectors. I have a strong background in IT infrastructure management, Microsoft products, and business management, as well as a Cyber Essentials certification scheme advocate, it that demonstrates my commitment to cybersecurity best practices. My mission is to provide innovative, reliable, and cost-effective IT solutions that meet the needs and expectations of my customers and stakeholders. I am passionate about leveraging technology to create value, enhance efficiency, and improve security for my clients and partners. I value collaboration, integrity, and excellence, and I strive to foster a culture of innovation, learning, and growth within my teams and organizations.

Specialties: english, instruction, japanese, networking, personnel, public speaking, security clearance, technical training

David Chen is the Chief Technology Officer of DataNumen, a global leader in data recovery software. With extensive expertise in software engineering and data recovery technologies, David leads the company's technical vision and innovation strategy. He oversees DataNumen's research and development initiatives, driving the creation of cutting-edge solutions that address complex data loss scenarios across various platforms. Under David's technical leadership, DataNumen has developed proprietary algorithms and methodologies that achieve industry-leading recovery rates for corrupted files across numerous formats. He directs the company's engineering teams across global offices in the UK, US, Hong Kong, Germany, and Australia, fostering a culture of technical excellence and innovation that serves clients in more than 240 countries. David works closely with Fortune Global 500 companies—including Toyota, FedEx, HP, Procter & Gamble, and Dell—to understand their evolving data protection challenges and develop tailored technical solutions. His contributions to DataNumen's SDK have been instrumental in enabling seamless integration of the company's recovery technologies into enterprise systems worldwide. Through his technical expertise and forward-thinking approach, David continues to strengthen DataNumen's position as an industry pioneer in data protection and recovery technology.

[PROFESSIONAL SUMMARY] Tech entrepreneur with 30+ years in media, design, and SEO. Former Autodesk Instructor and ATC Director, expert in animation, computing, and digital marketing. Active in OpenAI Beta programs, integrating AI into client solutions. Known for project execution, tech research, content creation, and reliable communication. [EXPERIENCE] SEO Specialist & Co-Founder RealWis.com — Green Bay, WI | 2007 – Present Build responsive websites for small businesses and nonprofits Provide domain registration, secure hosting, and SEO services Boost Google rankings, lead generation, and content visibility Produce and edit videos for events, YouTube, and marketing Manage client communications, schedules, and support Optimize business listings and deliver custom marketing Founder / Director Virtual Partners / Autodesk Training Center — Wisconsin | 1988 – 2007 Founded Wisconsin’s first AutoCAD® dealership; led for 30+ years Trained 1,600+ organizations in media and design tools Produced animations, training videos, and digital assets Consulted on CAD, animation, and VR/AI technologies U.S. Army Signal School Graduate | Army Security Agency Military Communications & Intelligence | 1967–1973 Handled advanced communications; duties later transferred to NSA/DCA [CURRENT INITIATIVES] OpenAI Beta participant, applying AI to SEO and operations Exploring AI, automation, and GPT workflows [SKILLS] Web Design & SEO (Local, Technical, eCommerce) Video Production & YouTube Client Management & Communication AI & Tech Research Google Analytics, SEMrush, Ahrefs, GSC BootStrap Authoring, Hosting, Domain Management Project Coordination [COMMUNITY LEADERSHIP] Elected Supervisor, District 15 Brown County Board – Wisconsin Lead in budget, oversight, and public service [CONTACT INFO] 📍 Website: realwis.com 📧 Email: murph@realwis.com 📞 Phone: (920) 785-1219

Experienced technical support, pre sales and cloud architecture specialist with a demonstrated history of working in the information technology and services industry. Skilled in cloud solutions and Microsoft 365 best practices and security. UEWA (Ubiquiti Enterprise Wireless Administrator) | G Suite Administrator Fundamentals | G Suite Deployment Services Specialist | Google Cloud Sales Fundamentals | Kaseya Cyber Security Certification | CATO Sales Enablement Certification | CompTIA A+ | Dropbox Certified Administrator (DCA) | Cisco Umbrella Sales Training | Cisco Umbrella MSSP | Palo Alto Network Systems Engineer: Foundation (PSE) | Palo Alto Amplify Sales Fundamentals (ASF) | Arista Sales Accredtation

I am the founder and managing director of hagel IT-Services GmbH, a Hamburg-based managed service provider focused on helping small and mid-sized businesses build secure, efficient, and cloud-driven IT environments. With over two decades of experience in IT management, cybersecurity, and Microsoft 365 solutions, I’ve led my team in delivering proactive IT services that keep our clients’ operations running smoothly. My work combines deep technical expertise with a strong focus on business automation, digital marketing, and strategic growth.

Supportbench is the HIGHEST RATED platform for customer support on G2 and Capterra.We're committed to scaling alongside your business, ensuring that every company, regardless of size, can offer exceptional customer experiences using a comprehensive enterprise-level support platform without the associated high costs. Together, we redefine customer service excellence, making it accessible and affordable.What to learn more? Lets have a quick chat or get you started on a trial https://www.supportbench.com/get-started/

James Velco is a founder and principal of TechNoir CIO Solutions, a company that provides end-to-end IT outsourced IT management and cybersecurity services for businesses nationwide. With over 20 years of senior technology leadership, he is an IT visionary who delivers innovative and scalable solutions that optimize and secure mission-critical IT operations. James has a proven track record of transforming IT infrastructure, architecting technology vision, and empowering business growth for clients in various industries. He is passionate about being the advocate of technology for his clients, helping them achieve their goals with technology that works. He also mentors, advises, and speaks at various technology events and publications, sharing his expertise and insights on IT-business alignment, cybersecurity, mobile engagement, and interactivity.

Mansoor Karim is a visionary tech founder and CEO with over 19 years of distinguished experience in IT management, team leadership, and strategic business development. Throughout his career, he has demonstrated a unique talent for uniting the worlds of technology and commerce, consistently building innovative platforms that fuel growth and create lasting value. As a seasoned entrepreneur, Mansoor has successfully launched multiple ventures that address critical market needs. He is the founder of TechAid Dubai, a premier IT services company, and the creator of Dubai Online Cart, a dynamic e-commerce platform. These enterprises showcase his ability to design and execute effective digital solutions that empower businesses to excel in the online marketplace. With deep expertise in creating efficient processes, developing revenue streams, and leading high-performing teams, Mansoor is a respected authority on leveraging technology to achieve commercial success. His work is driven by a passion for creating systems that not only solve complex challenges but also enable others to thrive.

Ganesh Ariyur is a global enterprise technology executive and a Top 100 Digital Adoption Leader for 2025. He is known for delivering more than $500M in measurable enterprise value through large-scale digital transformation, enterprise systems modernization, cloud strategy, artificial intelligence adoption, data governance, & enterprise architecture leadership. His work spans more than 90 countries across Fortune 500 organizations, private-equity owned companies, and highly regulated industries. Ganesh serves as the Global Head of Enterprise Technology Strategy and Transformation at Gainwell Technologies, a $3B healthcare technology organization. He directs modernization programs across SAP S/4HANA, Oracle Cloud ERP, PeopleSoft, cloud platforms on AWS and Azure, enterprise applications, reporting and analytics, generative AI, intelligent automation, enterprise architecture, IT governance, and cybersecurity, aligned with operating models. His programs have delivered multi-million-dollar cost savings. He has directed enterprise portfolios valued at more than $1B. He has unified 450-plus legacy systems, led technology programs supporting more than $30B in M&A value, and guided organizations through complex TSA exits and carve-outs. Ganesh brings deep expertise in artificial intelligence-enabled operating models, multi-ERP modernization including SAP S/4 HANA, Oracle Cloud, & Workday, cloud strategy and FinOps, enterprise architecture, data, infrastructure, cybersecurity improvement, data quality & analytics modernization, robotic process automation & intelligent automation, shared services/global business services, organizational design, and long-term value creation. His people-process-technology approach led to his being named a Global Top 100 Digital Adoption Leader. He is a Certified AI Business Transformation Practitioner & a Certified Technology Innovation Practitioner. He is also a member of the Forbes Technology Council. He was publicly recognized for global transformation leadership when he was featured on billboards across Germany during a major enterprise program at Bayer. Ganesh is known for partnering with boards, CEOs, CFOs, & private equity operating teams. He aligns technology strategy with growth objectives, cost discipline, compliance needs, & long-term enterprise value. Based in Atlanta, he is regarded as a CIO leader who turns complexity into clarity and who consistently converts technology investment into measurable business outcomes.

Nandor Katai is an IT Director and business owner with over 20 years of experience helping small and medium-sized businesses strengthen their technology infrastructure and cybersecurity posture. Through his company, iFeeltech IT Services, based in Miami, he provides hands-on solutions in network design, structured cabling, cloud management, and data protection. He is known for creating efficient, secure, and scalable IT environments using platforms such as Ubiquiti UniFi, Google Workspace, and Synology. Nandor’s work emphasizes clarity, reliability, and long-term results — helping businesses simplify their IT systems and focus on growth.

As an IT Director at DSS, we strive to empower businesses with their endeavors in IT Consulting, UX/UI Design, DevOps, AI & ML, and Web Development services through a highly motivated team with profound technical expertise and dedication toward your mission.

As an IT professional with extensive experience across multiple industries, including…

Curtis Strite is a seasoned technology advisor and SEO consultant with over 25 years of experience building and scaling some of the internet’s most recognizable properties. As a product leader and growth advisor, Curtis has helped transform legacy platforms like Answers.com and CliffsNotes.com into modern, education and content destinations. He specializes in multi-domain ecosystems, internal linking architecture, and structured data optimization — driving exponential traffic growth and improved search performance across hundreds of niche sites. Currently, Curtis leads multiple entrepreneurial ventures under the Strite Ventures umbrella, including local food brands (The Brunch Box), SEO-driven directories, and expert-sourced media projects. He recently spearheaded the launch of Featured.com’s Expert Directories and HARO Journalist Profiles, resulting in traffic multiples overnight. Curtis is passionate about helping companies embrace AI, move faster, and execute with clarity. Whether you’re rebuilding a legacy brand or launching a bold new network, he brings a rare mix of technical depth, creative strategy, and operational insight.

Forever on the hunt for what amazes me and where I can make a difference, specializing in the experience. Interested in working alongside passionate, inspired, creative individuals to enrich lives.

I'm a visionary IT leader with over 30 years of experience delivering digital transformation across SME, corporate and government sectors in Australia. As the founder and owner of Microsolve, I'm passionate about empowering Australian businesses with sensible, pragmatic IT solutions that fuel growth and enable innovation. My unique blend of technical expertise and strategic business acumen allows me to bridge the gap between technology and organisational goals, delivering tangible results.