IT Support Experts 2025

As the MD of both My Tech Team and My Tech Geek Limited, I have over 20 years of experience in leading and managing IT projects and services for various clients and sectors. I have a strong background in IT infrastructure management, Microsoft products, and business management, as well as a Cyber Essentials certification scheme advocate, it that demonstrates my commitment to cybersecurity best practices. My mission is to provide innovative, reliable, and cost-effective IT solutions that meet the needs and expectations of my customers and stakeholders. I am passionate about leveraging technology to create value, enhance efficiency, and improve security for my clients and partners. I value collaboration, integrity, and excellence, and I strive to foster a culture of innovation, learning, and growth within my teams and organizations.

Specialties: english, instruction, japanese, networking, personnel, public speaking, security clearance, technical training

As an IT Director at DSS, we strive to empower businesses with their endeavors in IT Consulting, UX/UI Design, DevOps, AI & ML, and Web Development services through a highly motivated team with profound technical expertise and dedication toward your mission.

As an IT professional with extensive experience across multiple industries, including…

I'm a visionary IT leader with over 30 years of experience delivering digital transformation across SME, corporate and government sectors in Australia. As the founder and owner of Microsolve, I'm passionate about empowering Australian businesses with sensible, pragmatic IT solutions that fuel growth and enable innovation. My unique blend of technical expertise and strategic business acumen allows me to bridge the gap between technology and organisational goals, delivering tangible results.

My passion lies in creating relationships with clients and end users, from the first "hello" to the latest support ticket. Through my years of experience in the VoIP, IT/MSP and security industries, I allow firms to make confident choices when selecting TC Tech Systems as their next technology partner.

Paul is a leading Cyber Security Expert and an integral part of the SSLTrust team. He is world-renowned for his knowledge of SSL/TLS Certificates and PKI Solutions, and enterprise companies and small business clients frequently seek his expert opinion on website security.

David Chen is the Chief Technology Officer of DataNumen, a global leader in data recovery software. With extensive expertise in software engineering and data recovery technologies, David leads the company's technical vision and innovation strategy. He oversees DataNumen's research and development initiatives, driving the creation of cutting-edge solutions that address complex data loss scenarios across various platforms. Under David's technical leadership, DataNumen has developed proprietary algorithms and methodologies that achieve industry-leading recovery rates for corrupted files across numerous formats. He directs the company's engineering teams across global offices in the UK, US, Hong Kong, Germany, and Australia, fostering a culture of technical excellence and innovation that serves clients in more than 240 countries. David works closely with Fortune Global 500 companies—including Toyota, FedEx, HP, Procter & Gamble, and Dell—to understand their evolving data protection challenges and develop tailored technical solutions. His contributions to DataNumen's SDK have been instrumental in enabling seamless integration of the company's recovery technologies into enterprise systems worldwide. Through his technical expertise and forward-thinking approach, David continues to strengthen DataNumen's position as an industry pioneer in data protection and recovery technology.

[PROFESSIONAL SUMMARY] Tech entrepreneur with 30+ years in media, design, and SEO. Former Autodesk Instructor and ATC Director, expert in animation, computing, and digital marketing. Active in OpenAI Beta programs, integrating AI into client solutions. Known for project execution, tech research, content creation, and reliable communication. [EXPERIENCE] SEO Specialist & Co-Founder RealWis.com — Green Bay, WI | 2007 – Present Build responsive websites for small businesses and nonprofits Provide domain registration, secure hosting, and SEO services Boost Google rankings, lead generation, and content visibility Produce and edit videos for events, YouTube, and marketing Manage client communications, schedules, and support Optimize business listings and deliver custom marketing Founder / Director Virtual Partners / Autodesk Training Center — Wisconsin | 1988 – 2007 Founded Wisconsin’s first AutoCAD® dealership; led for 30+ years Trained 1,600+ organizations in media and design tools Produced animations, training videos, and digital assets Consulted on CAD, animation, and VR/AI technologies U.S. Army Signal School Graduate | Army Security Agency Military Communications & Intelligence | 1967–1973 Handled advanced communications; duties later transferred to NSA/DCA [CURRENT INITIATIVES] OpenAI Beta participant, applying AI to SEO and operations Exploring AI, automation, and GPT workflows [SKILLS] Web Design & SEO (Local, Technical, eCommerce) Video Production & YouTube Client Management & Communication AI & Tech Research Google Analytics, SEMrush, Ahrefs, GSC BootStrap Authoring, Hosting, Domain Management Project Coordination [COMMUNITY LEADERSHIP] Elected Supervisor, District 15 Brown County Board – Wisconsin Lead in budget, oversight, and public service [CONTACT INFO] 📍 Website: realwis.com 📧 Email: murph@realwis.com 📞 Phone: (920) 785-1219

Experienced technical support, pre sales and cloud architecture specialist with a demonstrated history of working in the information technology and services industry. Skilled in cloud solutions and Microsoft 365 best practices and security. UEWA (Ubiquiti Enterprise Wireless Administrator) | G Suite Administrator Fundamentals | G Suite Deployment Services Specialist | Google Cloud Sales Fundamentals | Kaseya Cyber Security Certification | CATO Sales Enablement Certification | CompTIA A+ | Dropbox Certified Administrator (DCA) | Cisco Umbrella Sales Training | Cisco Umbrella MSSP | Palo Alto Network Systems Engineer: Foundation (PSE) | Palo Alto Amplify Sales Fundamentals (ASF) | Arista Sales Accredtation

Supportbench is the HIGHEST RATED platform for customer support on G2 and Capterra.We're committed to scaling alongside your business, ensuring that every company, regardless of size, can offer exceptional customer experiences using a comprehensive enterprise-level support platform without the associated high costs. Together, we redefine customer service excellence, making it accessible and affordable.What to learn more? Lets have a quick chat or get you started on a trial https://www.supportbench.com/get-started/

Seasoned in the field of Software Developer In Test SDET with 10+ years of experience, with a demonstrated history of working in the information technology and services industry. Skilled in building Test automation frameworks, Automation Tools, Java, Selenium Webdriver, Cucumber, Agile Methodologies, Test Automation, TestNG, and .NET Framework. Experience working in AWS environment and serverless applications.

Experienced Student Services Specialist with a demonstrated history of working in the higher education industry. Strong marketing professional skilled in Marketing, Content Management Systems (CMS), English, Business English and Project Management.

James Velco is a founder and principal of TechNoir CIO Solutions, a company that provides end-to-end IT outsourced IT management and cybersecurity services for businesses nationwide. With over 20 years of senior technology leadership, he is an IT visionary who delivers innovative and scalable solutions that optimize and secure mission-critical IT operations. James has a proven track record of transforming IT infrastructure, architecting technology vision, and empowering business growth for clients in various industries. He is passionate about being the advocate of technology for his clients, helping them achieve their goals with technology that works. He also mentors, advises, and speaks at various technology events and publications, sharing his expertise and insights on IT-business alignment, cybersecurity, mobile engagement, and interactivity.

Technical Specialist with 20 + experience working in the information technology and services industry. I lead with Cyber Security and help businesses with their security journey. This includes increasing Security Postures, Incident Response for the IT team and the C-Suite, Pen Testing, Compliance and Frameworks.I conduct Security Assessments, Gap Analysis and general advise around Cyber Security and IT Infrastructure.The areas I work in aside from cyber security are VMWare, Veeam, Microsoft 365, Azure, Networking solutions (Firewalls, Switching, WIFI ECT), Disaster Recovery, connectivity, telephone systems and Agile working solutions. I ensure that all your infrastructure should it be on-premise or in the cloud is also secure from a security point of view

I'm Jeremy Ames, a seasoned leader with a track record of driving success in the Human Resources and workplace technology space. With decades of global experience, I've founded and led HR Technology companies, served as a strategic consultant, and delivered transformative projects for organizations worldwide. My Highlights: Founded, led, and successfully exited an HR Technology services company. Established a vast network within the HR Technology ecosystem. Passionately led organizations, programs, and teams to excellence. Closed tens of millions of dollars in sales through strategic initiatives. Led and executed system selection, implementation, and optimization projects. Built strong relationships and influence across all levels of organizations. Lastly, I incorporate strong morality into the workplace through diversity, equity and inclusion. In my spare time, I enjoy sports like golf, baseball and basketball, coaching my kids and following and writing about music. I once wrote a novel about Spain and love to travel to some of my favorite US and global destinations.

I bring teams together and drive organisations to achieve their key objectives. I am an experienced project professional, having worked within the private, public and not-for-profit sectors for Tourism, Events, Media, Recruitment and Tech organisations. I have executed projects in: CRM UX Design Lead Generation Business relocation Digital Transformation Business transformation Website and Intranet upgrades Software and Certificate updates Biosecurity, Biological hazards and Intelligence I am a highly adaptable person, having pivoted my career twice successfully. The extras: I speak Spanish, Portuguese and French I'm a firm advocate for diversity and inclusion I have been published in The Daily Telegraph, Women's Agenda and SmartCompany I have a multidisciplinary background in Research, Sales, Marketing, Coaching, Consulting & Project Management