Best Business Process Reengineering Experts

James Brouillet is a Business Process Architect and digital-transformation leader who builds practical systems that scale. In financial services, he has managed complex software integrations and core/ancillary conversions, ensuring resilient cutovers, clean data migration, and tight vendor coordination. He designs and operates online banking ecosystems end-to-end—aligning digital channels with core, card, payments, fraud/AML, and CRM systems—while hardening governance, SLAs, and user experience. At A Federal Credit Union, James has played a central role in standing up a BPM program grounded in APQC and the 7 Tenets—mapping cross-functional work in BPMN 2.0 and automating with Nintex Process Manager, Power Automate, SharePoint, and Microsoft 365. Earlier, he led Application Support (vendor vetting, risk, testing, change, audit) and drove meaningful cost savings via licensing rationalization and utilization improvements. Beyond the CU, he incubates small businesses—bridging strategy, tooling, and process to achieve measurable growth. His north star: anticipate needs, exceed expectations, and make excellence a habit. Areas of Expertise Integrations & Conversions: Core/ancillary conversions, API & SSO, data migration, UAT/cutover planning Digital Channels: Online/mobile banking ops, payments, fraud/AML, CRM, compliance alignment Telephony & Automation: Contact center design, IVR trees, voice/chatbots, call-flow analytics, deflection Access Governance: Least-privileged administration, RBAC/SoD, audit readiness across 50+ apps BPM & Automation: BPMN 2.0, process lifecycle, Nintex Process Manager, Power Automate, SharePoint Change & Excellence: APQC, 7 Tenets, Prosci, Baldrige (ADLI/LeTCi), Lean/Six Sigma (DMAIC), A3, 5 Whys, BABOK SMB Incubation: Go-to-market, e-commerce ops, vendor management, cost optimization Representative Results Led multi-system integrations & conversions, delivering clean data migration, stable cutovers, and on-time launches. Online banking program leadership: improved reliability/UX while aligning with core, payments, fraud/AML, and CRM. Telephony & IVR redesign: implemented skills routing and bot deflection to lift CSAT and reduce handle time. Least-privileged access at scale: engineered RBAC for 50+ banking apps; strengthened controls and audit posture. Drove significant licensing savings via vendor negotiation and utilization improvements.

I am a Senior IT Business Analyst, Product Owner, and Project Lead with 10+ years of experience delivering complex digital systems in banking, fintech, SaaS, and large-scale enterprise environments. I specialize in how technology, data, and business decisions intersect—particularly in areas where complexity, regulation, and high risk meet innovation. Over my career, I have led and delivered mission-critical transformation projects, including large-scale data and functionality migrations, microservices transformations, and AI-driven initiatives within global financial institutions and international tech companies. My background uniquely combines: Classical banking and financial analysis (corporate and retail banking), Modern IT delivery (Agile, APIs, microservices, cloud, data platforms), Strategic business analysis at executive and cross-organizational level. I am the author of a professional book on building and scaling IT Business Analysis departments, a regular conference speaker, and a published author on topics such as: AI and digital transformation Ethics, data privacy, and responsible technology Requirements engineering and software quality The real business impact of analytics and automation I also serve as an expert judge for international IT and innovation competitions, reviewing technology projects, startups, and digital transformation initiatives. Journalists reach out to me for clear, practical, and evidence-based commentary on: AI adoption in business and banking Digital transformation failures and success factors Data ethics, privacy, and regulation Why large IT projects succeed—or collapse The evolving role of analysts, product owners, and tech leadership I am known for translating complex technical or regulatory topics into clear, quotable insights that resonate with both expert and non-technical audiences. Available for interviews, expert commentary, background briefings, and opinion pieces.

Andreas Rind is the managing director of arinda and specializes in Creo Parametric in mechanical engineering. Since 1999, he has successfully trained approximately 6,500 participants from over 170 companies in Germany, Austria, and Switzerland. He is the author of the book “Leitfaden für Skizzen” (Guide to Sketching), which will be published in its 4th edition with additions in December 2025. His focus: putting people at the center. Robust model design, stable and change-friendly sketches, parts and assemblies, and efficient variant models are the result of his methodology, which he uses to guide users toward independence. In his QuickCheck, he analyzes the working methods of entire design departments. He then helps people with CAD guidelines, individual consulting, and training, and translates best practices into tangible steps for design teams—with measurable effects on stability, change effort, and time-to-release. Typical topics: Structure & references, family tables, drawing derivation, sheet metal design. Goal: Less rework, secure reuse, faster releases. Translated with DeepL.com (free version)

Derrick Mains is an itinerant speaker and visual artist, Emmy Award-winning content creator, and five-time author, and creator of The System an Operating System for Operations Teams. Derrick is an storyteller and optimization consultant that renowned for his pioneering work in process engineering, design, and transformation for over 300 companies.

Kane helps clients by transforming businesses through innovative ideas on their digital journey. He has over 5 years of experience, excelling in building lasting client relationships, understanding unique needs, and proactively identifying opportunities for improvement. His blend of technical expertise, industry knowledge, and exceptional interpersonal skills has consistently led to increased client satisfaction and positive outcomes.Kane's commitment to excellence, coupled with his ability to stay informed about industry trends, has made him an invaluable asset, ensuring clients stay competitive in their markets. Outside of work, It's no secret that he really loves writing meaningful content, where he perspectively talks about Software development, New ideas, Future technologies, and Marketing.

I help organisations execute their strategy fast, cheap, and effectively through continuous discovery and delivery.

As Head of Marketing Communication for BIMcollab, Patrick Weekers drives the global narrative for one of the construction industry’s most vital software ecosystems. He is dedicated to solving the communication gaps in building projects by promoting smarter digital workflows. Patrick provides expert insights on the evolution of Building Information Modeling (BIM), the importance of data quality in digital twins, and the strategies required to scale SaaS solutions within the complex architecture, engineering, and construction market.

Adriana is the owner of The Lazy Millennial, an Operations Management and Technical Writing Company that specializes in helping business and corporate leaders streamline their processes and systems to achieve maximum efficiency and growth.With years of experience in operations management and technical writing, Adriana has developed a unique approach to business optimization through her L.A.Z.Y framework (more information can be found here-https://thelazymillennial.net/lazy-framework/) called D.D.I (Document, Digitalize. Improve) Through this method, she helps leaders at all levels create clear and concise documentation of their internal processes and systems, enabling them to delegate effectively and focus on strategic growth initiatives.Adriana has a proven track record of success, having helped numerous businesses achieve their growth goals by implementing her streamlined approach to operations management. Her expertise and guidance have been instrumental in helping business owners and corporate leaders achieve the freedom and flexibility they desire.

With over 15 years of experience in managing complex ERP programs and digital transformation initiatives, I specialize in designing sustainable IT architectures and leading large-scale system integrations. My expertise spans SAP S/4HANA (Greenfield & Brownfield), ERP selection and implementation, and integration of MES, LIMS, WMS, and OT platforms. I have successfully delivered projects for global enterprises and regulated industries, including BioNTech SE, where I managed SAP S/4HANA implementation and integrated PAS-X and LabVantage into the overall architecture. My work focuses on governance, compliance, and data integrity, ensuring seamless interoperability across diverse systems. Key strengths include: ERP Strategy & Architecture – End-to-end ERP lifecycle management Integration Leadership – Middleware (MuleSoft, SAP CPI), interface design, and global coordination Change Management & PMO – Driving adoption and building governance frameworks International Program Delivery – Managing cross-functional teams and vendor relationships Passionate about enabling organizations to achieve operational excellence through technology, I combine technical depth with strategic vision to deliver measurable business outcomes.

I’m a fractional process improvement consultant and senior business analyst, helping organisations simplify complexity, improve operational efficiency, and deliver smarter services. My work focuses on aligning people, processes, and systems with strategic goals across various sectors, including financial services, travel, media, higher education, and public services. I support transformation through process improvement, operational readiness, stakeholder engagement, business architecture techniques and emerging AI-driven opportunities. I combine strategic thinking with practical delivery, developing clear process designs, business requirements and governance frameworks that teams can actually use. My style is pragmatic, collaborative, and outcome-focused, adapting methods such as Agile, Waterfall, Lean Six Sigma, and Design Thinking to real-world challenges. Available for commentary, collaborations or conversations on operational transformation, AI-readiness, and the future of work — with a particular focus on process, governance and change.

Rescuing multi-million-dollar digital programs when momentum is lost, I have built my career on stepping in where others step back. Ten years ago, I was struggling with large-scale initiatives that looked great on paper but were failing in execution, missed deadlines, unclear ownership, and leaders losing confidence. That’s when I discovered the real driver of transformation success: not bigger budgets or shinier tools, but clarity, who owns what, how decisions flow, and where to cut through noise. In 2017, I shifted my approach: I stopped managing tasks and started building alignment across executives, PMOs, and delivery teams. The results came quickly: within 6 months at Domino’s, we delivered a new AI-driven labor and sales forecasting model that cut crisis response time by 34%. This led me to a new direction: instead of being “just a project manager,” I became the person companies call when their most important digital trasnformation initiatives stall. Today, my mission is to help executives regain control of their digital transformations not with more jargon, but with practical leadership, clear structures, and fast results. Here’s what I have achieved so far: → Delivered ERP, AI, and CRM transformations for organizations up to 100,000+ employees → Re-aligned multi-million-dollar programs at Hytrol, FedEx Logistics, Domino’s, Rogers, TELUS, and Bank of America → Rescued programs that were more than 9 months behind schedule and put them back on track within weeks → Supported leaders across manufacturing, logistics, retail, telecom, and banking in regaining stakeholder confidence → Consistently turned stalled programs into live delivery with a 95% recovery success rate PROGRAM RESCUE & DIGITAL TRANSFORMATION LEADERSHIP I offer hands-on executive program leadership for CXOs, and transformation offices ✅ Time: Fractional or full-program leadership support (customized to your needs) ✅ Benefit: Clarity, alignment, and momentum in stalled programs ✅ Impact: 100+ leaders supported, billions in transformation spend safeguarded ✅ Success Rate: 95%+ program recovery across industries

An experience designer and strategist driven by servant leadership. My passion is ensuring humans are considered thoughtfully and wholly throughout any project, as that is the strongest way for any organization to achieve success, let alone greatness. Getting there takes a unique and complex game of 3-D chess. Helping teams and organizations foster innovation by developing the skills and capabilities internally, to strengthen the corporate customer and product experiences to the next stage of possibility.

I help organisations minimise their time-to-market and improve their ability to innovate through streamlined processes, empowered teams, and sustainable growth strategies.Working in various industries such as government, media, QSR, and FMCG, I have experience building high-performing teams at scale with over $5 million annual OPEX.My key activity areas are:- Current and future state analysis / value stream mapping,- Implementing value-driven prioritisation,- Defining success metrics, - Establishing rapid feedback cycles,- Fostering a continuous improvement mindset, - Enabling data-driven decision-making, forecasting, and evidence-based improvements through interactive dashboards. (PowerBI, Atlassian Analytics, JIRA) I work with organisations to enable strategic alignment and drive operational excellence through coaching, mentoring, and facilitation.

Selbständig seit 30 Jahren mit Sage 100 EPR Software, Schwerpunkt Auotmatisierung und ERP Lösungen für E-Commerce, Unternehmenswachstum und Marketing

Ich unterstütze Organisationen bei der nachhaltigen Weiterentwicklung von Strukturen, Führung und Leistungsfähigkeit. Als Senior Managementberater und Gründer von Neutralum Management Consulting arbeite ich an der Schnittstelle von IT-Organisation, Leadership und Personalentwicklung – insbesondere in komplexen Umfeldern wie Hochschulen, Kliniken und größeren Organisationen. Ein Schwerpunkt meiner Arbeit liegt in der strategischen Ausrichtung von IT-Organisationen, Governance-Modellen und Service-Strukturen. Ergänzend begleite ich Führungskräfte und Teams in Transformationsprozessen, Leadership-Programmen und der gezielten Entwicklung von Rollen, Verantwortlichkeiten und Wirksamkeit. Ich arbeite mit Persönlichkeitsdiagnostik als Reflexions- und Entwicklungsinstrument, um Führung, Zusammenarbeit und Entscheidungsfähigkeit differenziert weiterzuentwickeln. Meine Perspektive ist analytisch, praxisnah und umsetzungsorientiert – mit klarem Fokus auf Organisationen, die Veränderung nicht nur beschließen, sondern wirksam gestalten wollen.

I help executives tackle complex challenges around organizational culture and DEI. I'm a data nerd with the heart of a strategist, delivering high-touch consulting and advising to leaders in scaling businesses. As the Director of Process Change, I lead the design and implementation of employee engagement and development initiatives for companies across technology, cyber-security, and healthcare.

* Interested in technological concepts such as Cloud computing, Mobile Development, Robotic Process Automation, Internet of Things and Big Data. Hope to have the opportunity to be exposed and involve within projects in a commercial scale. * A team player that are willing to contribute and commit to a project in order to ensure the successful implementation of it. Furthermore, would coordinate other team members so that resources would be fully utilized and maximize efficiency or productivity in a project team. * Keen to gain more knowledge and exposure in project management and leadership skills as it is a necessity to ensure a project successful implementation. Willing to walk out of the comfort zone and take in challenges that would improve myself as an individual.

I am a seasoned Brand and Business Consultant with over 15 years of experience in the industry. My expertise spans a wide range of areas, including owning and operating a successful bootstrap business and brand consulting firm in Noida, India. In addition to my business, I also take on individual projects, focusing particularly on startups and businesses looking to expand their operations. Throughout my career, I have had the privilege of working with esteemed clients such as Softbank in Japan, Financial Artisan (Japan), Philips India, Hager India, Havells India, Hager India, QRG Healthcare, REO, Crabtree, Llyod, Gulf Ferro Alloys Company (SABAYEK) in Dubai, AJM Kooheji Group (Dubai), Dar Wa Emaar (Dubai), Carat Redefining Media, Discovery Channel Magazine, Bhilwara Group, India Today Group, Metropolis, Semco India, Reader Digest, Franciscan, Provana, FarmingV2, Market3, Sarvodaya Holiday, Kehar Travels, and many more. In my diverse portfolio, I have undertaken a multitude of research assignments across various industries and companies. My responsibilities have included analyzing complex business requirements, providing advisory solutions in the form of detailed research reports. This has encompassed tasks such as company profiling, competitor analysis, strategy development, industry assessment, market landscaping, stakeholder analysis, and regulatory requirements analysis. I have also been deeply involved in overseeing strategic business initiatives, executing operational and marketing plans, developing and implementing SOPs, conducting SWOT/PEST analyses, and monitoring sector trends. Moreover, my experience extends to quality assurance and management communication. I have been responsible for conducting quality checks on work, preparing management communications, maintaining daily status trackers, generating service level reports (SLA), creating standard operating plans (SOPs), developing process maps, outlining project training plans, and spearheading business development initiatives. With my wealth of experience, honed skills, and extensive knowledge, I am confident in my ability to significantly contribute to your company's success.