Leading Customer Persona Development Experts

I’m George, a Creative Director at InboxArmy with a passion for creating modular email design systems. I specialize in building scalable, accessible systems that ensure every email is functional, user-friendly, and visually compelling. Helping teams work smarter while keeping the user at the center of everything is what drives me. I thrive on collaborating with designers, developers, and clients to bridge the gap between creative vision and technical execution, making sure every detail aligns perfectly. I’m passionate about what I do because I believe great design makes the world a better place.

Self-driven, organized, proactive and analytical, with a passion for coaching and process improvement. Used to fast-paced work environments in both small and large corporations.I take joy in guiding my team's professional growth and encouraging self motivation, and I proudly hold some success cases as my greatest professional achievements.

I am the architect of “REMARKABLE SPEAKING,” a personal framework I turned into a leadership development platform and #1 international bestselling book, providing experiential training for upskilling and reskilling speakers of the craft worldwide. Having coached 1,000-plus individuals across five continents and diverse industries has provided me with a rich multicultural perspective and a multidisciplinary approach to moving people outside their comfort zones and into greatness. Whether the goal is to speak on the grandest stages, build authority, or increase conversational competency, my signature Remarkable framework provides a gateway to self-discovery that breaks down barriers and shifts mindsets. While an impassioned, rhythmic meditation on the craft of speaking, my book, Remarkable Speaking: A Framework to Embody Your Voice and Vision, reflects lessons learned from mistakes on my speaking journey and is the culmination of more than thirty years of senior-level management, entrepreneurship, marketing, and design expertise. Clients have dubbed me "The Coach Whisperer" because I help them to discover what they need, not simply the outcomes they want. I work with C- and V-suite executives and other senior officers at companies, business owners, entrepreneurs, and boutique professional service providers, particularly attorneys, CPAs, M&A advisors, consultants, coaches, and influencers. A lifelong communication arts student, I understand how to deliver my message as a speaker and presenter, tailoring my content to accommodate the audience’s needs. I am also a frequent guest on business podcasts and live-stream conversations, sharing my stories and the principles of public speaking. I believe becoming a remarkable speaker is a journey, not a destination. My transformational coaching focuses on exploring possibilities to unlock impactful public speaking, empowering people to bring their value forward, and driving positive change in the world.

With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.

Adam Czeczuk is the Head of Consulting Services at Think Beyond, specializing in Salesforce platform implementations across industries such as education, automotive, finance, and IT services. With over a decade of experience in business development, team leadership, and project management, Adam has a strong track record of driving business growth and delivering scalable solutions. Adam holds 15 Salesforce certifications, along with Scrum Master and ITIL Foundation. His expertise lies in aligning Salesforce solutions with business objectives, leveraging AI to enhance customer experiences, and managing complex software projects. Adam’s leadership is centered on building teams and optimizing processes to achieve long-term success.

CEO at launchOptions. With 10+ years of practical experience in leading and delivering software projects, I help companies scale through automation, IT outsourcing, and digital transformation. I work with clients across Europe and the Middle East, building long-term partnerships through dedicated development teams and process-oriented delivery. My approach is hands-on, business-driven, and grounded in understanding what actually creates value, both for companies and their customers.

Kacper Rafalski proactive team leader with a knack for managing large projects, coordinating teams, and collaborating with multiple stakeholders to drive business objectives and key results. Dynamic and results-oriented digital marketing professional with over 10 years of experience in both B2B and B2C sectors. He has proven expertise in demand generation and digital data analytics, with a strong focus on creating, executing, and optimizing strategies for web and mobile projects.

Miran (Forbes 30U30 2025) is the Founder & CEO at BookWatch - The first visual library. BookWatch leverages AI to create animated book summaries for visual learners. We focus on the best non-fiction books. Over 4.6M people have learned with BookWatch through our mobile and web apps and our youtube channels which has over 100k subscribers. BookWatch has won the educational product of the week in Product hunt and No.1 voted startup at Github AI Night in San Francisco.

Hey, I’m Mark Solis — CTO of AI Agency San Antonio. I’ve been in the digital marketing for a decade and ai automation space for over 2.5 years, building campaigns, streamlining business processes, and helping brands grow with smart tech. My focus is simple: use A.I. to help businesses save time, reduce costs, and scale faster without working harder. At AI Agency San Antonio, we specialize in building A.I. automation tools for businesses of all sizes — from small mom-and-pop shops to large companies across the U.S. Whether you need help with a custom chatbot, ai phone agent, automating customer service, or automating your internal business operations, we’ve got solutions ready to plug in and run. We work with industries like real estate, healthcare, legal, eCommerce, home services, events, hospitality, and more. I’ve seen firsthand how automation changes everything — from lead gen to customer support and even internal operations. A well-placed chatbot or phone agent can literally save a team 30+ hours a week. We’re based out of Timberwood Park on the North East Side of San Antonio, just off Judson Road — but we serve clients across the country. San Antonio is home base, and I love working with businesses along Highway 281, 1604, and into the downtown tech corridor. What drives me? I’m obsessed with efficiency and creating systems that work around the clock. I stay sharp by following industry leaders like Sam Altman, Fei-Fei Li, and Andrew Ng, and I always keep tabs on what’s next in the A.I. world. According to PwC, A.I. could contribute up to $15.7 trillion to the global economy by 2030 — and I’m here to help business owners claim their piece of that. If you’re ready to explore what A.I. can do for your business — or even if you’re just curious — reach out. Let’s talk about what you’re doing now and how we can make it smarter.

Aimprosoft's CEO, company ideator, occasional cyclist, and biker. I spent over 23 years bridging the business and technology worlds, solving problems with a mix of talent, innovation, and a commitment to results. I believe the future is AI-driven, and those who invest in AI solutions now will gain the competitive advantage they need tomorrow.

As a sales professional with a decade of experience, I have learned that collaboration is the key to achieving success. I am a public speaker and a learning enthusiast who is always eager to share my knowledge. With my track record of consistently surpassing goals and building strong client relationships, I bring a valuable perspective to any sales team.Looking to connect with like-minded professionals to share ideas and collaborate with.

Léo Pinon is an International Marketing Strategist at Go Fish Digital. Léo specializes in pay-per-click and social media advertising for local and global businesses. With a passion for driving results, his expertise ranges from developing lead generation strategies for B2B companies to maximizing online sales for e-commerce stores.

Ricci shares insights on the latest trends and best practices in marketing, LegalTech, strategy, and e-learning in various industry publications. His multifaceted experience allows him to discuss a broad range of topics, from both strategic and hands-on perspectives. Ricci is a seasoned marketing communications professional with over 20 years of experience helping people connect effectively with their audiences. He currently applies his expertise to learning technology and digital adoption strategy as part of the intellek.io team. Intellek provides robust and effective learning technology to support a diverse client base. Repeatedly named as the best LMS for law firms and legal professionals; alongside a broad eLearning content library, training and assessment creation tool, and a unique onboarding digital adoption platform.

I am the founder and CEO of Nerdigital.com and Zapiy.com, a digital marketing agency specializing in cutting-edge strategies for growth and online presence. With over a decade of experience in the digital marketing industry, I successfully helped a wide range of businesses scale their operations, reach new audiences, and drive sustainable growth through innovative online campaigns. As a seasoned expert in SEO, PPC, content marketing, and social media strategy, I am known for my hands-on approach, tailoring solutions that are both data-driven and creatively impactful. My deep understanding of analytics, coupled with my ability to turn insights into actionable strategies, has made me a trusted partner for companies looking to elevate their digital presence. I worked with a diverse portfolio of clients across industries, from tech startups to established global brands. My achievements include improving organic search rankings, driving high-quality leads, and executing multi-channel campaigns that consistently deliver measurable results. A forward-thinking leader, I stay ahead of trends and is committed to providing clients with innovative strategies that leverage the latest digital tools and platforms. My ability to adapt to the ever-changing landscape of digital marketing has made me a sought-after voice in the industry. When I'm not leading Nerdigital and Zapiy, I share my knowledge through speaking engagements, thought leadership, and mentorship, helping others navigate the complexities of digital marketing. My commitment to excellence, passion for growth, and results-driven mindset position me as a standout expert in the digital marketing space.

As a Product Manager at Featured, I work with a team of developers and leadership to create and improve a Q&A platform that connects subject matter experts with top publishers. Our goal is to provide exposure for experts and content for publishers, creating a win-win situation for both parties. I have a BSBA in Marketing from the University of Arizona Eller College of Management, where I was involved in various extracurricular and internship activities, such as AdCats Consulting Club, Markitors SEO Agency, and Each Brain Matters Non-Profit Foundation. I have developed skills in customer relationship management, partnership marketing, and product management, which I apply to my current role and projects. I am passionate about creating engaging and informative content that benefits both experts and publishers, and I am always eager to learn from others and explore new opportunities.

Currently, I'm employed at Ascendant Technologies, Inc. as their Business Development…

Marcin Pieńkowski has spent 12 years building and scaling Salesforce systems that solve real business problems. As a Head of Salesforce at Think Beyond, he leads a team of over 50 specialists delivering custom solutions across finance, education, e-commerce, non-profit, and automotive. Marcin holds 11 Salesforce certifications and has led hundreds of projects. His approach cuts through complexity: map the process, translate it into Salesforce, and deliver results fast. Marcin built Think Beyond’s delivery model so every team member owns outcomes, not tasks. He focuses on removing friction between business goals and technical execution, especially in high-stakes, data-heavy environments

Tom Haberman, CEO and Creative Director of Studio4Motion, has more than two decades of experience in branding, marketing, and digital innovation. Over the years, he has consistently driven success for photographers and other creative professionals by championing cutting-edge strategies for remote client acquisition and engagement. Through the development of the Ultimate 8-Step Marketing Strategy and the Content Cascade System, Tom has helped countless professionals attract high-quality leads, cultivate strong client relationships, and close deals—entirely online. His approach combines creativity with technology, offering practical, step-by-step methods for building trust and rapport in virtual settings. Tom has written 7-Figure Photography Business Secrets and The Practical Power of ChatGPT, where he merges hands-on experience with forward-thinking solutions. Having traveled to over 50 countries, he draws on a global perspective to understand diverse audiences and cross-cultural nuances in remote selling. Tom has also scaled multiple brands of his own—such as 1HEADSHOT.com, TomsWorldCollection.com, and TomsVisuals.com—giving him firsthand insight into effective remote business strategies. Tom’s philosophy centers on client-first storytelling, a vital element in engaging today’s digital audiences. He is passionate about sharing proven techniques that help businesses thrive in an increasingly connected, online world, making him an ideal voice for anyone looking to enhance their remote sales and marketing success.

Interdisciplinary Global Marketing and Human Resource Development (HRD) executive with over 20 years of experience scaling brand ecosystems across enterprise, high-growth, and startup environments – from Fortune 1 (Walmart) to VC- and PE-backed ventures. Adept at developing emotionally resonant, data-driven brand strategies that drive top-line growth, market share and long-term equity. Proven expertise leading cross-functional and regional teams, launching go-to-market strategies across EMEA, APAC, and the Americas, and overseeing portfolios with budgets up to $100MM. Known for transforming complex market insights into differentiated brand positioning, unifying internal culture with external messaging and operationalizing high-performing marketing infrastructures. Fluent in growth strategy, creative storytelling, product innovation alignment and maximizing ROI through global-local execution.

I bring teams together and drive organisations to achieve their key objectives. I am an experienced project professional, having worked within the private, public and not-for-profit sectors for Tourism, Events, Media, Recruitment and Tech organisations. I have executed projects in: CRM UX Design Lead Generation Business relocation Digital Transformation Business transformation Website and Intranet upgrades Software and Certificate updates Biosecurity, Biological hazards and Intelligence I am a highly adaptable person, having pivoted my career twice successfully. The extras: I speak Spanish, Portuguese and French I'm a firm advocate for diversity and inclusion I have been published in The Daily Telegraph, Women's Agenda and SmartCompany I have a multidisciplinary background in Research, Sales, Marketing, Coaching, Consulting & Project Management