Featured Customer Retention Experts

My passion is for supporting people to become wildly successful at their work! Embracing…

Full-stack marketing leader in B2B/B2C SaaS with 8+ years of experience. Specializing in delivering profitable growth through innovative go-to-market (GTM) strategies.My extensive marketing skill set spans product marketing, paid media, and growth marketing.

Sincerity, Integrity, Optimism and Persistency. I lead a brilliant team of dedicated professionals, delivering the world’s best IP renewal platform, probably . Please reach out if you are interested in knowing more about our journey or how you can help.

Larry has over 35 years of industry experience in high tech, home care and Indirect Spend reduction consulting. Having worked at various high tech companies including Data General Corporation (now Dell Technologies) and Lucent Technologies (now Nokia) in his early career, owning and managing a Home Care company in his middle career and now owning and operating a Cost Reduction franchise, Larry has gathered experience and deep skills working with individuals, small and medium businesses and Fortune 100 business executives. His nation-wide clients span multiple industries including automotive, restaurants, schools, hotels & hospitality, healthcare, manufacturers, REITs and even bicycle shops. Larry provides his clients with strategies for long-term sales growth and analyzes and implements cost reduction programs that provide for mid-line expense reduction and bottom line growth and profitability.

With over five years of experience in SaaS customer success, I am passionate about helping ecommerce marketers grow their businesses through loyalty and referral programs and utilizing UGC. In my current role, I use my skills in inbound sales, customer onboarding, account management, customer support, and customer education to deliver exceptional service and value to our clients. I also contribute to Lootly's blog, where I share best practices and insights on loyalty marketing, brand community, customer lifetime value, and ecommerce trends. I am proud to be part of a company that empowers ecommerce marketers to build lasting relationships with their customers and drive more sales.

As an experienced Instructional Designer and L&D specialist, I bring a passion for creating engaging and effective learning experiences that drive measurable results. With a strong background in adult learning principles, curriculum development, training, e-learning authoring tools, and LMS administration, I am skilled at scoping, analysis, and building of learning assets, including e-learning content, multimedia, and written program materials. I am a collaborative team player with a proven ability to work effectively with SMEs, business line managers, and stakeholders to create quality and engaging learning experiences. My strong organizational and project management skills, specifically SCRUM, enable me to manage program overviews, project plans, and quality checks for learning programs and assets. I am also experienced in live facilitation and have a strong advocacy for equity in learning design through diversity, accessibility, and inclusivity.E-learning authoring tools I use are: CamtasiaAdobe CaptivateArticulate StorylineVideo ScribeLectora InspireCanvaGoogle SuiteWordpress

User Engagement Platform for Your Mobile AppLaunch ready-made omnichannel campaigns to win loyal customers. Send engaging messages via push notifications,in-app notifications, email, SMS, and app inbox to increase revenue.Trusted by 300+ Leading Brands from 23 Countries*AutomationReady-made automated campaignsGet a jump start with campaigns that make money from day one. Don’t waste your time on designing campaigns and preparing flows.*No-codeQuick integrationGo live with your app retention strategy in five days. Probably you won’t even need a developer.*One ControlOmnichannel communicationAdd more channels to increase reach and ROI. The more channels you use, the more repeat sales you can get.*No ChurnReduce churnAcquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.Free up to 100,000 users

I’m dedicated to enhancing golf clubs through innovative analytics and player insights. My commitment to our customers has involved harnessing qualitative and quantitative data to elevate the player experience and ensure that every interaction adds value. The mission is clear: Empower clubs by providing exceptional experiences that resonate with every golfer.

As a Lifecycle Marketing Leader, I specialize in retention, engagement, and personalized customer journeys that drive long-term growth. With a deep understanding of data-driven strategies, I craft lifecycle programs that enhance customer relationships, increase LTV, and reduce churn.I bring a leadership mindset to every stage of the customer journey—mentoring teams, optimizing automation, and executing cross-channel campaigns that make a measurable impact. My expertise spans email, SMS, push notifications, and loyalty initiatives, always with a focus on delivering the right message at the right time.Passionate about innovation, testing, and continuous improvement, I thrive in fast-paced environments where customer experience is at the center of growth.

I'm an international marketing professional with a deep understanding of demand generation and lifecycle marketing. I'm an independent consultant and would love to help you with your marketing at every stage of your customer journey. Get in touch!Throughout my experiences at PulsePoint I gained a deep understanding of online media and content marketing. While my positions often had a "sales" focus/titles I always applied Marketing tactics to lead generation. My professional life goal is to lead a Marketing team to a state that Marketing functions as a revenue-driving center as opposed to a cost-center by monetizing owned marketing channels all while supporting business growth.

Hello! My name is Alayna (she/her) and my superpower is illuminating the talents in others. As an HR professional, my guiding goal is to identify and remove hurdles that keep individuals from thriving. In my role as Retention Strategist at Magnet Culture and as a representative of the new workforce myself, I am dedicated to staying at the forefront of industry trends and providing the most effective turnover solutions to equip managers to become Retention Champions. I'm certified by TTI in DISC, EQ, and 12 Driving Forces. You can also find me teaching HR fundamentals to undergraduate students at my alma mater, the University of Texas at Dallas, serving on the Board of Directors for Human Rights Initiative, and working with multiple organizations to create engaging, values-based environments that support current and future employees. Let's get connected and see the impact we can make together!

I am a results-oriented Email Marketing Specialist with a proven track record of driving email campaign success through strategic planning, segmentation, and impactful content. Proficient in Klaviyo, HTML, CSS, JavaScript, and other email marketing tools. Skilled in creating engaging email campaigns that drive customer engagement and conversion. Committed to staying updated with the latest industry trends and best practices.Skills:Email MarketingKlaviyoHTMLCSSJavaScriptSegmentationCampaign OptimizationContact Information:Email: ronalddavenport08@gmail.comPhone: 629-258-0106

I help tech companies turn big ideas into practical plans that actually work. As Head of Customer Success at Stateshift, I partner with teams ranging from global leaders like GitHub, Adobe, and Comcast to early-stage startups like Zed and Anam to create clear strategies, smooth onboarding, and measurable results. I love taking messy, complex problems and turning them into simple systems teams actually use. Lately, I’ve been exploring how AI and community can work together to make content easier to find and engagement easier to measure.

If you are looking for a new opportunity, please reach out to darcy.fox@atm-ltd.co.uk.