• Q&A
  • Login
  • Sign Up
Loading

7014 E Camelback Rd,
Suite B100A,
Scottsdale, AZ 85251
community@featured.com

Follow us

AboutReview ProcessBlogAPIFAQContact UsPrivacy PolicyTerms

© 2025 Featured. All rights reserved

  1. Home
  2. Business
  3. Customer Retention Consulting

Expert Customer Retention Consulting 2025

In today's competitive market, customer retention strategies are crucial for sustainable business growth. Featured.com presents a curated directory of customer retention consultants, bringing together industry-leading experts who have helped companies significantly improve their customer loyalty and lifetime value. These professionals have been featured in top-tier publications, sharing actionable insights on everything from churn reduction to customer experience optimization. For publishers and media outlets, our directory offers quick access to authoritative voices in customer retention, ensuring your content is backed by proven expertise. For consultants, it's an opportunity to showcase your knowledge and connect with high-profile media opportunities. Whether you're seeking expert commentary on loyalty programs or looking to contribute thought leadership on retention analytics, Featured.com streamlines the connection process. Discover our roster of customer retention specialists and take the first step towards creating more impactful, expert-driven content.

Connect with Customer Retention Consulting Experts

More Customer Retention Consulting Topics

Need a Customer Retention Consulting Expert for Your Story?

Connect directly with our network of vetted customer retention consulting experts for interviews, quotes, or in-depth analysis.

Quick Response Times

Many experts respond within hours to media requests

Verified Credentials

All experts undergo background and credential verification

Coming Soon

Free to Connect

No fees to connect with experts for legitimate media requests

Submit Media Request

Frequently Asked Questions About Customer Retention Consulting Experts

Are You a Customer Retention Consulting Expert?

Join our network of professionals and connect with journalists and publishers looking for your expertise.

Apply to Join

Showing 20 of 3,108 experts

Filters

Loading...
AA

Andrea Ames

Customer Retention Strategist/Coach at Idyll Point Group

Agile Methodologies
Business Analysis
Business Development
+2 more

My passion is for supporting people to become wildly successful at their work! Embracing…

View Profile
AX

Alice Xerri

Independent Content Marketing Consultant at AX Content

Melbourne VIC, Australia
B2B Marketing
Blog Content
Content Marketing
+4 more

I’m a content consultant who helps small–medium businesses turn their content into leads. That might mean rewriting a website so it actually reflects what they do, building a LinkedIn presence that brings in work, or creating lead magnets people actually download. I work closely with founders and marketers to figure out what’s working, what’s not, and what kind of content will actually move the needle. Then I help them make it happen with strategy, structure, and words that sound like a human. If your content isn’t pulling its weight, I can help you fix that.

Featured In:

M
View Profile
SH

Sascha Hoffmann

Lifecycle Marketing Consultant at SH Media

Adobe Photoshop
Advertising
B2b Marketing Strategy
+2 more

I'm an international marketing professional with a deep understanding of demand generation and lifecycle marketing. I'm an independent consultant and would love to help you with your marketing at every stage of your customer journey. Get in touch!Throughout my experiences at PulsePoint I gained a deep understanding of online media and content marketing. While my positions often had a "sales" focus/titles I always applied Marketing tactics to lead generation. My professional life goal is to lead a Marketing team to a state that Marketing functions as a revenue-driving center as opposed to a cost-center by monetizing owned marketing channels all while supporting business growth.

Featured In:

G
F
L
+6
View Profile
MK

Mike Khorev

SEO Consultant at Mike Khorev

Toronto, ON, Canada
AI
Business
Marketing
+2 more

SEO consultant helping B2B and SaaS companies grow from 6 to 8 figures with strategic SEO, AI optimization and content marketing. I specialize in driving qualified traffic, building authority, and turning organic search into a scalable growth channel.

Featured In:

Z
S
C
+3
View Profile
HK

Heinz Klemann

Senior Marketing Consultant at BeastBI GmbH

Dubai - Vereinigte Arabische Emirate
Business
CRM
E-Mail Marketing
+5 more

I am the founder of BeastBI GmbH, a digital consultancy specializing in digital marketing. Whether it's marketing analysis, restructuring, or migration. We focus on optimize marketing budgets and improve ROIs. HubSpot and Google Ads certified and partner. With over a decade of experience across CRM, Paid Ads, SEO, (B2B) leadgen and marketing analysis, I combine technical know-how with a deep understanding of marketing & business strategy. I work and lead a remote team, scaled international campaigns. I also support companies as interim head of marketing and similar positions.

Featured In:

B
M
C
View Profile
MD

Mike Demson

Head of Growth at Demson Consulting

A/b Testing
Adobe
Adobe Photoshop
+2 more

With over a decade of experience in digital marketing, Mike Demson is a seasoned professional renowned for delivering impactful results. Mike excels in driving growth, optimizing marketing strategies, and leading cross-functional teams to success.At Demson Consulting, Mike has provided strategic growth marketing solutions to clients such as Sephora, Adobe, and Airbnb. He has led comprehensive marketing audits, developed and executed data-driven marketing strategies, and optimized performance across all digital channels. Mike's approach involves a blend of market research, U/X design, and content marketing to meet each client's unique goals.One of Mike's critical achievements at Demson Consulting includes successfully implementing a full-funnel paid media strategy that significantly improved user acquisition and retention rates. He also introduced advanced A/B testing protocols that enhanced campaign performance and ROI. Mike has helped clients exceed their growth targets and achieve sustainable growth by fostering a culture of innovation and collaboration.Mike's expertise lies in leveraging data-driven insights, fostering cross-functional collaboration, and executing innovative marketing strategies. He deeply understands market trends, customer behavior, and industry best practices, making him a valuable asset for any organization.

Featured In:

M
View Profile
CV

Cristy Verdeja Zaldívar

Head of Strategy & Brand Communications at Pointe Connect

Miami, FL, USA
Brand Storytelling
Content Strategy and Development
Corporate Communications
+7 more

I’m Cristy Verdeja Zaldívar—a strategic communications and marketing leader with over 15 years of experience transforming how brands connect, grow, and lead. As CEO of Pointe Connect, I consult for companies across industries—from nimble startups to global Fortune 500s—offering high-level strategy rooted in clarity, creativity, and results. I specialize in diagnosing challenges, crafting messaging that resonates, and building marketing and communications frameworks that drive real business impact. Known for my sharp instincts and innovative thinking, I’m the person teams call when they need to elevate their brand, reset their approach, or navigate complexity with confidence. My expertise spans corporate communications, PR, digital strategy, crisis and issues management, and multicultural marketing. I’ve advised industry giants, led global campaigns, and built cross-functional teams that deliver. I’m a bilingual storyteller (English/Spanish + conversational French) with a global mindset and a deep belief in the power of connection. Whether I’m guiding an executive team or rolling up my sleeves with a small business owner, I bring vision, structure, and momentum to every engagement.

Featured In:

M
P
View Profile
EM

Elise McCabe

Founder, Career Transition Strategist, Career Coach, Outplacement Specialist at Career Management Consulting

South Africa
Career Transition
Outplacement
Personal Branding
+1 more

An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.

Featured In:

I
S
V
+3
View Profile
MT

Myriam Tisler

Fractional Process Improvement Consultant | Senior Business Analyst at myriamtisler.com

AI-Readiness
Business Architecture
Change Management
+2 more

I’m a fractional process improvement consultant and senior business analyst, helping organisations simplify complexity, improve operational efficiency, and deliver smarter services. My work focuses on aligning people, processes, and systems with strategic goals across various sectors, including financial services, travel, media, higher education, and public services. I support transformation through process improvement, operational readiness, stakeholder engagement, business architecture techniques and emerging AI-driven opportunities. I combine strategic thinking with practical delivery, developing clear process designs, business requirements and governance frameworks that teams can actually use. My style is pragmatic, collaborative, and outcome-focused, adapting methods such as Agile, Waterfall, Lean Six Sigma, and Design Thinking to real-world challenges. Available for commentary, collaborations or conversations on operational transformation, AI-readiness, and the future of work — with a particular focus on process, governance and change.

Featured In:

S
C
C
+2
View Profile
CF

Chris Frank

Organizational & Strategy Consultant at C. R. Frank Consulting

Active Directory
Ada Compliance
Adobe Creative Suite
+2 more

An Air Force veteran with a strong background in technical project management. Experience with project planning and execution, program management, and operations management with a demonstrated history of working in the aerospace and defense industry. Skilled in Microsoft Office Suite, Microsoft Project, Technical Support, SharePoint Designer, and Customer Relationship Management (CRM). Strong support professional with a Bachelor’s degree in Information Technology from Southern New Hampshire University.

Featured In:

T
H
View Profile
DW

Dr. Erin Wilson

CEO & Principal Consultant at Design Ideal Consulting

Building Trust
Change Management
Communication
+2 more

As a Training Manager at Marriott International, I oversee the design and implementation of comprehensive training and development curriculum for 550+ adult learners at three Renaissance brand hotels. With my doctorate in Organizational Leadership, DEI Certificate, and Life Coach Certification, I have the knowledge, skills, and passion to create engaging and impactful learning experiences that elevate employee and guest satisfaction. In my role, I have been leading monthly educational sessions, training newsletters, career development support, and executive coaching for hotel leadership and managers. I also track and assess the effectiveness of all training and development programs, and manage collaborative partnerships with internal and external stakeholders. I have a proven track record of applying data metrics, staff development, and organizational skills to accelerate results and foster an inclusive culture. My goal is to empower staff to reach their full potential and contribute to the success of Marriott International.

Featured In:

U
C
View Profile
RJ

Ratan Jha

Digital Marketing Consultant at Ratan Jha Inc.

Customer Experience
Digital Advertising
Digital Marketing
+2 more

A growth-focused digital marketing strategist, consultant, and mentor – Ratan Jha commands an expertise of over 15 years growing and scaling brands globally. He is Google’s diamond level product expert for Google Ads. He helps businesses formulate, execute and streamline data-driven and growth-focused digital marketing strategies.

Featured In:

S
H
View Profile
RL

Reetie Lubana

Digital Marketing Lead for AEC at Tejjy Inc

Rockville, MD, USA
Brand Communication & Content Planning
Client Acquisition & Relationship Building
Funnel Strategy & Digital Growth Campaigns
+2 more

I lead the voice of Tejjy Inc., one of the USA’s top AEC firms. Over the past 15 years, I’ve grown alongside the company, leading its marketing journey from humble beginnings to becoming one of the most trusted names in architectural and engineering solutions in the USA. As Marketing Director, I lead the full spectrum of our brand strategy, shaping everything from digital presence and content to outreach campaigns and industry showcases. My focus has always been clear: to position Tejjy Inc. as more than just a service provider, but as a forward-thinking, trusted name in the AEC landscape. Every platform, every initiative, and every interaction is designed to not only reflect who we are, but to elevate how we’re perceived. I’m also proud to have hosted a successful webinar, focusing on how digital AEC practices can support pre- and post-disaster resilience and management in the U.S., an area I believe is critical in today’s world. In 2023, I represented our firm at the AHR Expo in Atlanta, where I showcased our projects and built relationships with fellow industry leaders. I come from a background of discipline and resilience. Being an Army wife has shaped my ability to lead with grace under pressure. I bring that same spirit into every campaign, every challenge, and every new learning opportunity. I’m a firm believer in staying curious, constantly researching trends, and always exploring what’s next. Beyond strategy and execution, I take pride in being a mentor and guide, both to my team and to those who are starting out in this field. If there’s one thing I’ve learned, it’s that marketing is not just about selling a service, it’s about earning trust. And that’s exactly what we do at Tejjy Inc., every day. As I continue to navigate the ever-evolving world of marketing, I remain inspired by the promise of authentic growth and creative innovation.

Featured In:

H
M
View Profile
KF

Ken Freel

Digital Marketing Consultant at Nuaveu

Adobe Creative Suite
Advertising
Affiliate Marketing
+2 more

Digital marketing professional with 15 years of experience, 12 years in SEO. Part 107 Commercial Drone Pilot. Google Analytics 4 certified. Generative AI enthusiast and critic. Familiar with numerous markup, scripting and programming languages (i.e., HTML, CSS, JS, Python, PHP etc.). Super powers include navigating complex corporate structures to “find the right person” and being able to communicate with engineers just as easily as salespeople. The coolest things I’ve done in my career (so far) are: Work with Google & beta testing 3D/AR search results testing for GM vehicles Create automation and AI-powered tools with Python (Selenium), OpenAI API & more Drone photography & videography

Featured In:

I
H
A
+5
View Profile
RH

Richard Hazeltine

Principal Consultant and Coach at Rich Integration

Analysis
Budgeting
Budgets
+2 more

Helping organizations measure and optimize workforce talent, behaviors and motivators to produce stellar results and performance. Neuroscience | Behavioral Science | Predictive Analytics | Emotional Intelligence | Change Management | Coaching | Volunteer Search & Rescue pilot - US Air Force Auxiliary

Featured In:

C
View Profile
LM

Lindsey MacNeil

Change Management Consultant

A11y
Accessibility
Ada Compliance
+2 more

An experience designer and strategist driven by servant leadership. My passion is ensuring humans are considered thoughtfully and wholly throughout any project, as that is the strongest way for any organization to achieve success, let alone greatness. Getting there takes a unique and complex game of 3-D chess. Helping teams and organizations foster innovation by developing the skills and capabilities internally, to strengthen the corporate customer and product experiences to the next stage of possibility.

Featured In:

C
C
View Profile
MD

Mary Despe de Echemendia

HR Consultant | Career Coach (ICF-PCC) at MK Despe Consulting LLC

Honolulu, HI, USA
Career Coaching
Entrepreneurship
Freelancing
+2 more

Featured In:

C
W
View Profile
EK

Emily Kund

Freelance Consultant at Kund Consulting

Analysis
Analytics
Banking
+2 more

Helping people learn more is a core value for me. When it comes to data visualization, I enjoy teaching others so that they can create visualizations that help people make timely, well-informed decisions or ask relevant questions. I also help entrepreneurs conduct market research through quizzes to help them learn more and convert community to clients.

Featured In:

S
View Profile
EP

Emanuel Petrescu

AI, SEO & Digital Marketing Consultant from Toronto at Emanuel P

Toronto, ON, Canada
AI
Artificial Intelligence
Digital Marketing
+5 more

I help businesses make more money from their digital channels by fixing how they show up online. That includes SEO, lead generation, paid ads, and using AI when it actually helps. I’ve worked with companies across North America, from local service businesses to SaaS and fintech startups. I've been quoted or featured in SEMrush, Content Marketing Institute, and Databox. I’m happy to share insights that are practical and straight to the point.

Featured In:

I
S
B
View Profile
RD

ROSE DENNIS

Freelance Strategy Consultant at Rose Dennis Consulting

Brisbane QLD, Australia
Business Strategy
Digital Transformation
Operating Models
+2 more

I'm a freelance consultant who sparks and shepherds novel ideas into reality. Once described as 'getting stuff done without the carnage', I connect with all levels to make the improbable possible. I hold a postgraduate degree from the University of Queensland and have over a decade of experience in consulting, strategy, and transformation. My career spans Accenture Australia, Vector Limited, and, most recently, Head of Transformation for Air New Zealand, where I led an operating model change into the heart of operations that validated $7M in annual maintenance cost savings using agile methodologies. My expertise lies in untangling complex cross-functional initiatives across organisational silos. Drawing from experience in aviation, energy, and technology sectors, I apply multi-industry insights to break through implementation barriers. I build consensus where others see conflict, balancing strategic vision with practical execution. My approach combines agile principles, design thinking, and structured problem-solving frameworks that respect each organisation's unique culture. I partner with mid to large enterprises navigating significant change or complex challenges.

View Profile

Showing 20 of 3108 experts

How can customer retention consultants benefit from being listed in an expert directory?

Customer retention consultants can gain increased visibility and credibility by being listed in an expert directory. This exposure can lead to opportunities for media quotes, speaking engagements, and potential client inquiries. Additionally, being featured alongside other industry experts can enhance their professional network and position them as thought leaders in the customer retention field.

What should customer retention consultants include in their expert directory profile?

Customer retention consultants should include key information in their expert directory profile such as their specific areas of expertise (e.g., customer loyalty strategies, retention analytics), notable clients or case studies, years of experience, and any published works or speaking engagements. It's also beneficial to highlight unique approaches or methodologies they use in customer retention consulting to differentiate themselves from other experts.

What types of customer retention expertise do publishers typically seek?

Publishers often seek customer retention experts who can provide insights on strategies such as loyalty programs, personalized marketing, customer experience optimization, and churn prediction analytics. They may also look for specialists in specific industries (e.g., SaaS, e-commerce, or telecommunications) or experts who can comment on emerging trends like AI-driven retention techniques or subscription-based business models.

How do expert directories help publishers find relevant customer retention consultants?

Expert directories streamline the process of finding relevant customer retention consultants by providing a curated list of professionals with diverse expertise. Publishers can easily search for experts based on specific areas of customer retention, industry focus, or experience level. This saves time and ensures access to knowledgeable sources for articles, reports, or expert roundups on customer retention topics.

No options available

No options available

No options available

No options available

No options available

No options available

No options available
Small Business Advisory
Internet of Things Consulting
Reputation Management Consulting
Operations Management Consulting
Performance Improvement Consulting
Employee Engagement Consulting
Market Entry Strategy Consulting
Recruitment Process Outsourcing
Change Management Consulting
Logistics Consulting