In today's competitive market, customer retention strategies are crucial for sustainable business growth. Featured.com presents a curated directory of customer retention consultants, bringing together industry-leading experts who have helped companies significantly improve their customer loyalty and lifetime value. These professionals have been featured in top-tier publications, sharing actionable insights on everything from churn reduction to customer experience optimization. For publishers and media outlets, our directory offers quick access to authoritative voices in customer retention, ensuring your content is backed by proven expertise. For consultants, it's an opportunity to showcase your knowledge and connect with high-profile media opportunities. Whether you're seeking expert commentary on loyalty programs or looking to contribute thought leadership on retention analytics, Featured.com streamlines the connection process. Discover our roster of customer retention specialists and take the first step towards creating more impactful, expert-driven content.
Showing 20 of 2,759 experts
SEO Consultant at Mike Khorev
SEO consultant helping B2B and SaaS companies grow from 6 to 8 figures with strategic SEO, AI optimization and content marketing. I specialize in driving qualified traffic, building authority, and turning organic search into a scalable growth channel.
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Senior Marketing Consultant at BeastBI GmbH
I am the founder of BeastBI GmbH, a digital consultancy specializing in digital marketing. Whether it's marketing analysis, restructuring, or migration. We focus on optimize marketing budgets and improve ROIs. HubSpot and Google Ads certified and partner. With over a decade of experience across CRM, Paid Ads, SEO, (B2B) leadgen and marketing analysis, I combine technical know-how with a deep understanding of marketing & business strategy. I work and lead a remote team, scaled international campaigns. I also support companies as interim head of marketing and similar positions.
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VP Customer Success and Strategy at InboxArmy
With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.
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Head of Strategy & Brand Communications at Pointe Connect
I’m Cristy Verdeja Zaldívar—a strategic communications and marketing leader with over 15 years of experience transforming how brands connect, grow, and lead. As CEO of Pointe Connect, I consult for companies across industries—from nimble startups to global Fortune 500s—offering high-level strategy rooted in clarity, creativity, and results. I specialize in diagnosing challenges, crafting messaging that resonates, and building marketing and communications frameworks that drive real business impact. Known for my sharp instincts and innovative thinking, I’m the person teams call when they need to elevate their brand, reset their approach, or navigate complexity with confidence. My expertise spans corporate communications, PR, digital strategy, crisis and issues management, and multicultural marketing. I’ve advised industry giants, led global campaigns, and built cross-functional teams that deliver. I’m a bilingual storyteller (English/Spanish + conversational French) with a global mindset and a deep belief in the power of connection. Whether I’m guiding an executive team or rolling up my sleeves with a small business owner, I bring vision, structure, and momentum to every engagement.
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Founder, Career Transition Strategist, Career Coach, Outplacement Specialist at Career Management Consulting
An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.
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Fractional Process Improvement Consultant | Senior Business Analyst at myriamtisler.com
I’m a fractional process improvement consultant and senior business analyst, helping organisations simplify complexity, improve operational efficiency, and deliver smarter services. My work focuses on aligning people, processes, and systems with strategic goals across various sectors, including financial services, travel, media, higher education, and public services. I support transformation through process improvement, operational readiness, stakeholder engagement, business architecture techniques and emerging AI-driven opportunities. I combine strategic thinking with practical delivery, developing clear process designs, business requirements and governance frameworks that teams can actually use. My style is pragmatic, collaborative, and outcome-focused, adapting methods such as Agile, Waterfall, Lean Six Sigma, and Design Thinking to real-world challenges. Available for commentary, collaborations or conversations on operational transformation, AI-readiness, and the future of work — with a particular focus on process, governance and change.
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Customer Retention Strategist/Coach at Idyll Point Group
HR Consultant | Career Coach (ICF-PCC) at MK Despe Consulting LLC
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SEO Consultant at The SEO Consultant Agency
As a seasoned freelance SEO expert with over 13 years of experience, I specialise in enhancing online visibility and driving organic traffic for diverse clients across various industries. My expertise encompasses comprehensive keyword research, on-page and off-page optimisation, technical SEO audits, and the development of data-driven strategies aligned with clients' business objectives. I have a proven track record of achieving top search engine rankings, increasing website traffic, and improving conversion rates through ethical and innovative SEO practices. My proficiency with industry-standard tools such as Google Analytics, SEMrush, and Ahrefs enables me to deliver actionable insights and measurable results. Committed to staying abreast of the latest SEO trends and algorithm updates, I ensure that my clients maintain a competitive edge in the ever-evolving digital landscape. My strong analytical skills, attention to detail, and dedication to excellence make me a valuable asset to any organisation seeking to enhance its online presence and achieve sustainable growth.
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AI, SEO & Digital Marketing Consultant from Toronto at Emanuel P
I help businesses make more money from their digital channels by fixing how they show up online. That includes SEO, lead generation, paid ads, and using AI when it actually helps. I’ve worked with companies across North America, from local service businesses to SaaS and fintech startups. I've been quoted or featured in SEMrush, Content Marketing Institute, and Databox. I’m happy to share insights that are practical and straight to the point.
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Head of Consulting Services at Think Beyond
Adam Czeczuk is the Head of Consulting Services at Think Beyond, specializing in Salesforce platform implementations across industries such as education, automotive, finance, and IT services. With over a decade of experience in business development, team leadership, and project management, Adam has a strong track record of driving business growth and delivering scalable solutions. Adam holds 15 Salesforce certifications, along with Scrum Master and ITIL Foundation. His expertise lies in aligning Salesforce solutions with business objectives, leveraging AI to enhance customer experiences, and managing complex software projects. Adam’s leadership is centered on building teams and optimizing processes to achieve long-term success.
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Freelance Analytics & CRO Consultant at DATA HIT
My name is Matthew Redford and I founded DATA HIT in 2024 with the goal of providing an effective data and optimisation resource to small to medium sized businesses. Our primary service areas are consultancy, tracking implementation, conversation rate optimisation, and insights / reporting. With over 15 years of experience, I have gained a wealth of experience working in technical and marketing teams across a number of reputable agency and client side roles. Away from my main career path I have also founded a number of successful web-based businesses.
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Sr Brand Strategist, Founder at Be Known For Something
Mark MacDonald is a seasoned strategist and creative with 4 decades of expertise in powerful Branding and Marketing Communication based on reliable research. He's the go-to guide for effective church communication, branding, and logos. As a bestselling author, engaging speaker, and founder of BeKnownforSomething.com, Mark empowers church leaders to communicate with impact.
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DEI Project Consultant at Center Desk Consulting
Juan Luis Garrido is a DEI Project Consultant at Center Desk Consulting whose work bridges strategy, facilitation, and communication to help organizations design more equitable, human-centered experiences. In his current role, he supports nonprofit and corporate clients in deepening their diversity, equity, and inclusion commiments through participatory methods, co-created initiatives, and systems-level thinking. With a background that spans nonprofit leadership and social impact consulting, he is known for his ability to build trust across sectors and center lived experience in meaningful, actionable ways. Juan Luis holds a Master of Design in Strategic Foresight and Innovation from OCAD University, where his graduate research explored the role of joy as a critical resource for practitioners in social change work. His work reflects a deep belief that joy, care, and imagination are not distractions from equity work, but vital components of its sustainability and impact.
User Acquisition Consultant
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CRO, SEO, Paid Specialist at RGC Digital Marketing
Results-driven digital marketing specialist with expertise in Search Engine Marketing (SEM), Conversion Rate Optimization (CRO), and Search Engine Optimization (SEO). Adept at designing and managing high-impact paid advertising campaigns across platforms like Google Ads, Microsoft Advertising, and social media channels, while leveraging data-driven strategies to maximize ROI and drive targeted traffic.
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CEO & Digital Marketing Expert at MAX Digital
You already know my name and what I do, but did you know that I have more than 7 years of experience managing enterprise-level SEO projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional SEO services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. Feel free to reach out if you're interested in inviting me for: 🟠 Media interviews (articles, podcasts, TV, etc.) 🟠 Public speaking engagements 🟠 Lecturing opportunities 🟠 Serving as a competition judge 🟠 Partnerships and future business collaboration
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Lifecycle Marketing Consultant at SH Media
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Founder & Lead Consultant at SearchJet Digital Marketing
As the Virtual Chief Marketing Officer (vCMO) and Founder of SearchJet Digital Marketing Services, I help businesses turn strategy into execution—offering executive-level marketing direction without the cost and complexity of a full-time CMO. Through SearchJet, I currently lead marketing strategy for CFO Business Solutions, Dashcash Loan Solutions, and Next Ride Motors Corporation, driving end-to-end initiatives in brand development, lead generation, digital transformation, and revenue acceleration. SearchJet is more than a consultancy—it’s where I combine C-suite strategy with hands-on implementation, ensuring marketing isn’t just a function, but a driver of business growth. I embed myself into teams, build smart frameworks, and align creative, content, and digital channels with bottom-line goals. Alongside my vCMO work, I’ve maintained a long-standing career as a Freelance Digital Marketing Consultant, which keeps me deeply grounded in execution. That blend of strategic leadership and tactical know-how allows me to see the big picture—and act on it. I’ve worked with clients in the US, Canada, Australia, Singapore, Switzerland, etc., helping them scale visibility, authority, and conversion through integrated digital strategies. From SEO audits and technical optimization to conversion-optimized websites and full-funnel campaigns, I build systems that perform at scale. Here’s what I do best: ✅ vCMO Leadership – executive-level marketing without the full-time overhead ✅ SEO & Visibility – from audits and technical SEO to link building and content optimization ✅ Conversion Strategy – CRO, UX, funnel design, and messaging that moves ✅ Scalable Growth Engines – paid media, automation, and campaigns that deliver results One of my standout strengths is earned media. I’ve secured 1,000+ placements for clients in outlets like Forbes, CNN, HubSpot, Entrepreneur, USA Today, Huffington Post, and more. I’ve also coordinated exclusive interviews in Authority Magazine and Forbes, helping founders establish lasting credibility and thought leadership. If your business is growing but your marketing isn’t keeping up—if you need leadership, clarity, or simply a partner who can translate vision into results—I’m ready to step in. With the precision of a Digital Marketing Consultant and the perspective of a vCMO, I help brands grow smarter—not just louder.
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Strategic Marketing Consultant at Powerhouse Planning
Energetic, organized, and driven marketing consultant who's obsessed with achieving my clients' goals by setting up stellar systems.
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Showing 20 of 2759 experts
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Customer retention consultants can gain increased visibility and credibility by being listed in an expert directory. This exposure can lead to opportunities for media quotes, speaking engagements, and potential client inquiries. Additionally, being featured alongside other industry experts can enhance their professional network and position them as thought leaders in the customer retention field.
Customer retention consultants should include key information in their expert directory profile such as their specific areas of expertise (e.g., customer loyalty strategies, retention analytics), notable clients or case studies, years of experience, and any published works or speaking engagements. It's also beneficial to highlight unique approaches or methodologies they use in customer retention consulting to differentiate themselves from other experts.
Publishers often seek customer retention experts who can provide insights on strategies such as loyalty programs, personalized marketing, customer experience optimization, and churn prediction analytics. They may also look for specialists in specific industries (e.g., SaaS, e-commerce, or telecommunications) or experts who can comment on emerging trends like AI-driven retention techniques or subscription-based business models.
Expert directories streamline the process of finding relevant customer retention consultants by providing a curated list of professionals with diverse expertise. Publishers can easily search for experts based on specific areas of customer retention, industry focus, or experience level. This saves time and ensures access to knowledgeable sources for articles, reports, or expert roundups on customer retention topics.
Join our network of professionals and connect with journalists and publishers looking for your expertise.