In today's competitive market, customer retention strategies are crucial for sustainable business growth. Featured.com presents a curated directory of customer retention consultants, bringing together industry-leading experts who have helped companies significantly improve their customer loyalty and lifetime value. These professionals have been featured in top-tier publications, sharing actionable insights on everything from churn reduction to customer experience optimization. For publishers and media outlets, our directory offers quick access to authoritative voices in customer retention, ensuring your content is backed by proven expertise. For consultants, it's an opportunity to showcase your knowledge and connect with high-profile media opportunities. Whether you're seeking expert commentary on loyalty programs or looking to contribute thought leadership on retention analytics, Featured.com streamlines the connection process. Discover our roster of customer retention specialists and take the first step towards creating more impactful, expert-driven content.
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Showing 20 of 3,474 experts
Customer Retention Strategist/Coach at Idyll Point Group
My passion is for supporting people to become wildly successful at their work! Embracing…
Expense Reduction Consultant at P3 Cost Analysts
Larry has over 35 years of industry experience in high tech, home care and Indirect Spend reduction consulting. Having worked at various high tech companies including Data General Corporation (now Dell Technologies) and Lucent Technologies (now Nokia) in his early career, owning and managing a Home Care company in his middle career and now owning and operating a Cost Reduction franchise, Larry has gathered experience and deep skills working with individuals, small and medium businesses and Fortune 100 business executives. His nation-wide clients span multiple industries including automotive, restaurants, schools, hotels & hospitality, healthcare, manufacturers, REITs and even bicycle shops. Larry provides his clients with strategies for long-term sales growth and analyzes and implements cost reduction programs that provide for mid-line expense reduction and bottom line growth and profitability.
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Lifecycle Marketing Consultant at SH Media
I'm an international marketing professional with a deep understanding of demand generation and lifecycle marketing. I'm an independent consultant and would love to help you with your marketing at every stage of your customer journey. Get in touch!Throughout my experiences at PulsePoint I gained a deep understanding of online media and content marketing. While my positions often had a "sales" focus/titles I always applied Marketing tactics to lead generation. My professional life goal is to lead a Marketing team to a state that Marketing functions as a revenue-driving center as opposed to a cost-center by monetizing owned marketing channels all while supporting business growth.
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Founder, Career Transition Strategist, Career Coach, Outplacement Specialist at Career Management Consulting
An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.
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Organizational & Strategy Consultant at C. R. Frank Consulting
An Air Force veteran with a strong background in technical project management. Experience with project planning and execution, program management, and operations management with a demonstrated history of working in the aerospace and defense industry. Skilled in Microsoft Office Suite, Microsoft Project, Technical Support, SharePoint Designer, and Customer Relationship Management (CRM). Strong support professional with a Bachelor’s degree in Information Technology from Southern New Hampshire University.
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SEO Consultant at Mike Khorev
SEO consultant helping B2B and SaaS companies grow from 6 to 8 figures with strategic SEO, AI optimization and content marketing. I specialize in driving qualified traffic, building authority, and turning organic search into a scalable growth channel.
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Digital Marketing Consultant at Naidu Shiva
I am a results-driven digital marketing consultant and SEO specialist based in Ahmedabad, Gujarat (India), with over 10+ years of hands-on experience helping businesses strengthen their online presence and achieve sustainable growth. My expertise spans local SEO, international SEO, digital PR, guest blogging, outreach marketing, and performance marketing, enabling me to design and execute data-driven strategies that align with real business objectives. Over the years, I have worked with 100+ clients across 40+ industries, including SaaS, IT services, FinTech, Gaming, Healthcare, Education, Travel, Fashion, and e-commerce. I collaborate with startups, SMEs, and large enterprises to improve search visibility, generate qualified leads, build brand authority, and increase revenue. My approach combines strong analytical skills with practical execution, ensuring measurable and long-term results rather than short-term wins. In addition to consulting, I am an experienced SEO Trainer known for delivering practical, real-world training programs in Ahmedabad. I have trained hundreds of students, marketers, entrepreneurs, and professionals, focusing on actionable techniques, modern tools, and industry-relevant best practices. My training sessions are designed to simplify complex digital marketing concepts and empower learners to confidently implement strategies on live projects. I am Google and Meta certified in Digital Marketing, Social Media, and Performance Advertising, which allows me to integrate paid and organic strategies for maximum impact. I am also a trusted provider of Guest Posting, Link Building, and Digital PR services, helping brands secure high-quality backlinks, authoritative brand mentions, and stronger domain credibility. I believe in transparency, continuous learning, and a performance-focused mindset. I stay actively updated with the latest trends in SEO, AI, and digital marketing and regularly contribute to reputable guest blogging platforms to share insights with the wider community. My goal is to build long-term partnerships by delivering ethical, scalable, and result-oriented digital marketing solutions that help businesses grow with confidence.
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Principal Consultant and Coach at Rich Integration
Helping organizations measure and optimize workforce talent, behaviors and motivators to produce stellar results and performance. Neuroscience | Behavioral Science | Predictive Analytics | Emotional Intelligence | Change Management | Coaching | Volunteer Search & Rescue pilot - US Air Force Auxiliary
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Indepedent Digital Marketing Consultant at Freelance
Here is my website <a href="https://www.seolondonsurrey.co.uk/">https://www.seolondonsurrey.co.uk/</a> . I'm available for comment - I require a "dofollow" credit link. I specialise in: - online lead generation - Generative Engine Optimisation (GEO) Services focused on Google Gemini & Chatgpt - manual link building services (I don't buy backlinks) - PPC ad management (inc. Google Shopping) - digital marketing and international & multilingual / local SEO strategy - "Google skills" / SEO training - (technical) SEO audits (including keyword research, competitor analysis etc) - store optimisation for Amazon / Ebay & Shopify's Shop App / Shop.app Online Marketplace - SEO copywriting and keyword-researched based content strategy (training) - maximising clients non-paid online visibility on search engines (please ask me about the latter as this involves working to diminish your competitors' websites and profiles online visibility as well)
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Change Management Consultant
An experience designer and strategist driven by servant leadership. My passion is ensuring humans are considered thoughtfully and wholly throughout any project, as that is the strongest way for any organization to achieve success, let alone greatness. Getting there takes a unique and complex game of 3-D chess. Helping teams and organizations foster innovation by developing the skills and capabilities internally, to strengthen the corporate customer and product experiences to the next stage of possibility.
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Freelance Consultant at Kund Consulting
Helping people learn more is a core value for me. When it comes to data visualization, I enjoy teaching others so that they can create visualizations that help people make timely, well-informed decisions or ask relevant questions. I also help entrepreneurs conduct market research through quizzes to help them learn more and convert community to clients.
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Senior Marketing Consultant at BeastBI GmbH
I am the founder of BeastBI GmbH, a digital consultancy specializing in digital marketing. Whether it's marketing analysis, restructuring, or migration. We focus on optimize marketing budgets and improve ROIs. HubSpot and Google Ads certified and partner. With over a decade of experience across CRM, Paid Ads, SEO, (B2B) leadgen and marketing analysis, I combine technical know-how with a deep understanding of marketing & business strategy. I work and lead a remote team, scaled international campaigns. I also support companies as interim head of marketing and similar positions.
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Freelance Strategy Consultant at Rose Dennis Consulting
I'm a freelance consultant who sparks and shepherds novel ideas into reality. Once described as 'getting stuff done without the carnage', I connect with all levels to make the improbable possible. I hold a postgraduate degree from the University of Queensland and have over a decade of experience in consulting, strategy, and transformation. My career spans Accenture Australia, Vector Limited, and, most recently, Head of Transformation for Air New Zealand, where I led an operating model change into the heart of operations that validated $7M in annual maintenance cost savings using agile methodologies. My expertise lies in untangling complex cross-functional initiatives across organisational silos. Drawing from experience in aviation, energy, and technology sectors, I apply multi-industry insights to break through implementation barriers. I build consensus where others see conflict, balancing strategic vision with practical execution. My approach combines agile principles, design thinking, and structured problem-solving frameworks that respect each organisation's unique culture. I partner with mid to large enterprises navigating significant change or complex challenges.
Content Consultant at Independent Contractor
* 15 years of public relations, corporate communications, marketing, and content writing experience. * Able to maintain focus and prioritize * Excellent verbal and written communication skills. * Superior problem-solving skills * Able to multi-task and efficiently complete projects. * Proficient in Microsoft Suites, CRM, Drupal CMS, Hubspot, Salesforce, Marketo, Monday, and Microsoft Office Suite. Specialties: Background in program management, long-form and short-form content writing and promotion, corporate marketing project management, event, and trade show management drafting press releases/media alerts, media campaign coordination, internal communication planning, and execution.
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Head of Growth at Demson Consulting
With over a decade of experience in digital marketing, Mike Demson is a seasoned professional renowned for delivering impactful results. Mike excels in driving growth, optimizing marketing strategies, and leading cross-functional teams to success.At Demson Consulting, Mike has provided strategic growth marketing solutions to clients such as Sephora, Adobe, and Airbnb. He has led comprehensive marketing audits, developed and executed data-driven marketing strategies, and optimized performance across all digital channels. Mike's approach involves a blend of market research, U/X design, and content marketing to meet each client's unique goals.One of Mike's critical achievements at Demson Consulting includes successfully implementing a full-funnel paid media strategy that significantly improved user acquisition and retention rates. He also introduced advanced A/B testing protocols that enhanced campaign performance and ROI. Mike has helped clients exceed their growth targets and achieve sustainable growth by fostering a culture of innovation and collaboration.Mike's expertise lies in leveraging data-driven insights, fostering cross-functional collaboration, and executing innovative marketing strategies. He deeply understands market trends, customer behavior, and industry best practices, making him a valuable asset for any organization.
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Employee Benefits Consultant at Amalyn Consulting
I am a 1st generation dual citizen Colombian who moved to the states in 2002. I am passionate about coaching, personal development, and driving change. I help organizations with 50+ employees in Arizona build a robust benefits strategy that tells THEIR story and helps maximize the ROI of caring about their people. With my previous experience as an HCM Consultant I have Extensive knowledge managing and helping organizations save $$, while improving functionality and offering cost savings in all areas of Human Resources including; Benefits, 401k, Workers Compensation, Employee Relations, Team Development, Workforce Management, Employee Retention, Training and Organization Development, Recruiting, and the Human capital side of mergers and acquisitions. This skill set has allowed me to ask the right questions and pinpoint my clients pain points like a true client advocate. As a part of the local SHRM-Greater Tucson and a Co-Director of the Community Outreach committee, I am responsible for assisting the committee chair and marketing committee chair in expanding the local Tucson HR community by building and maintaining relationships with other organizations and professionals. This includes working with other HR chapters, local networking groups, and industry associations to promote the chapter and its mission of enhancing the Southern Arizona HR community as a whole. In my free time I like to stay VERY active, spend time with my family, hang out with my 2 new kittens (cat dad), and expand my extensive Pun knowledge! "Why did the scarecrow get the HR job? Because.... it was Out-Standing in its field
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Fractional CMO at JBNC Marketing Group
Throughout my career in marketing, I've worked with mission-driven businesses to help grow demand, standardize processes, and differentiate brand value within crowded markets. Today, I'm focused on sharing what I've learned along the way - providing fractional marketing strategy and services to SMBs looking to grow and scale, and by mentoring the next generation of marketing talent. My core values are trust, authenticity, partnership, and transparency, and they exist in everything I do, personally and professionally. I am have been a member of Forbes Communications Council since 2017 and have served on the volunteer board of the American Marketing Association's Triangle (NC) Chapter since 2022. I was elected to serve as the chapter president in July 2026.
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Consulting Partner at HR Curator
Experienced consulting practitioner with a demonstrated history of working across many different sectors and countries. Skilled in People Analytics as a recruiter, a facilitator and trainer for HR practitioners, HR Transformation, Culture and Employee Engagement programs, Organisational Development interventions (organisational design and workforce/succession/scenario planning) and Leadership/Executive Coaching . Strong consulting professional - Chartered Institute of Personnel and Development and Occupational Psychology professional.An author of "Introducing People Analytics: A Practical Guide to Data-Driven HR" and futurist looking at the world of work, the HR function and the people practices across organisations. A regular conference speaker across the globe on these subjects.#16 HR Most Influential Thinker 2021 by HR Magazine.
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DEI Consultant at SKC Consultancy
I am passionate about creating spaces within organizations that are diverse, inclusive and engaging. Diversity, Equity, and Inclusion (DEI) work, for me, is steeped in data, driven by experience and always serving the people. Talk to me about how we can work to make organization behavior intentional and insightful.
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SEO & SEM & Content strategist at Pynest
I’m Pavel Buev, a growth strategist at the intersection of SEO, SEM, GEO expansion, content strategy, content development, and branding. I help companies turn intent into predictable pipeline by aligning technical foundations, editorial systems, and paid acquisition—so search, content, and ads compound rather than compete. My work starts with demand mapping: who’s searching, where, and why. From there I build the scaffolding—site architecture, internal linking, schema, and Core Web Vitals—then layer a content matrix that reflects real buying journeys. On the paid side, I structure campaigns to echo organic themes, tighten match between queries and value props, and capture incremental share without cannibalizing organic gains. I’m metrics-first (conversion paths, CAC/LTV, assisted conversions), but I’m equally protective of brand voice and editorial quality. Industry-wise, I’ve shipped programs in finance, software development, medicine, and iGaming. That means working within strict compliance, long evaluation cycles, and crowded SERPs. In each case I’ve paired authority building (E-E-A-T, digital PR, high-value backlinks) with content you can actually measure—comparison pages, calculators, playbooks, and programmatic SEO where it makes sense. I’ve led cross-functional teams of copywriters and link builders and set up editorial operations with clear briefs, review checklists, and quality bars. On the technical side, I translate growth goals into engineering tickets: from crawl budget fixes and hreflang logic to structured data, analytics instrumentation, and experimentation frameworks. I like roadmaps that ship weekly, not quarterly: quick wins first, durable systems next. What I bring most of all is a bias for clarity—simple plans, visible metrics, and feedback loops that help teams learn faster. If you need growth that scales across regions and channels without losing brand coherence, that’s exactly where I’m comfortable.
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Showing 20 of 3474 experts
Customer retention consultants can gain increased visibility and credibility by being listed in an expert directory. This exposure can lead to opportunities for media quotes, speaking engagements, and potential client inquiries. Additionally, being featured alongside other industry experts can enhance their professional network and position them as thought leaders in the customer retention field.
Customer retention consultants should include key information in their expert directory profile such as their specific areas of expertise (e.g., customer loyalty strategies, retention analytics), notable clients or case studies, years of experience, and any published works or speaking engagements. It's also beneficial to highlight unique approaches or methodologies they use in customer retention consulting to differentiate themselves from other experts.
Publishers often seek customer retention experts who can provide insights on strategies such as loyalty programs, personalized marketing, customer experience optimization, and churn prediction analytics. They may also look for specialists in specific industries (e.g., SaaS, e-commerce, or telecommunications) or experts who can comment on emerging trends like AI-driven retention techniques or subscription-based business models.
Expert directories streamline the process of finding relevant customer retention consultants by providing a curated list of professionals with diverse expertise. Publishers can easily search for experts based on specific areas of customer retention, industry focus, or experience level. This saves time and ensures access to knowledgeable sources for articles, reports, or expert roundups on customer retention topics.