In today's competitive market, customer retention strategies are crucial for sustainable business growth. Featured.com presents a curated directory of customer retention consultants, bringing together industry-leading experts who have helped companies significantly improve their customer loyalty and lifetime value. These professionals have been featured in top-tier publications, sharing actionable insights on everything from churn reduction to customer experience optimization. For publishers and media outlets, our directory offers quick access to authoritative voices in customer retention, ensuring your content is backed by proven expertise. For consultants, it's an opportunity to showcase your knowledge and connect with high-profile media opportunities. Whether you're seeking expert commentary on loyalty programs or looking to contribute thought leadership on retention analytics, Featured.com streamlines the connection process. Discover our roster of customer retention specialists and take the first step towards creating more impactful, expert-driven content.
Showing 20 of 2,844 experts
Customer Retention Strategist/Coach at Idyll Point Group
My passion is for supporting people to become wildly successful at their work! Embracing…
Independent Content Marketing Consultant at AX Content
I’m a content consultant who helps small–medium businesses turn their content into leads. That might mean rewriting a website so it actually reflects what they do, building a LinkedIn presence that brings in work, or creating lead magnets people actually download. I work closely with founders and marketers to figure out what’s working, what’s not, and what kind of content will actually move the needle. Then I help them make it happen with strategy, structure, and words that sound like a human. If your content isn’t pulling its weight, I can help you fix that.
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Lifecycle Marketing Consultant at SH Media
I'm an international marketing professional with a deep understanding of demand generation and lifecycle marketing. I'm an independent consultant and would love to help you with your marketing at every stage of your customer journey. Get in touch!Throughout my experiences at PulsePoint I gained a deep understanding of online media and content marketing. While my positions often had a "sales" focus/titles I always applied Marketing tactics to lead generation. My professional life goal is to lead a Marketing team to a state that Marketing functions as a revenue-driving center as opposed to a cost-center by monetizing owned marketing channels all while supporting business growth.
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SEO Consultant at Mike Khorev
SEO consultant helping B2B and SaaS companies grow from 6 to 8 figures with strategic SEO, AI optimization and content marketing. I specialize in driving qualified traffic, building authority, and turning organic search into a scalable growth channel.
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Senior Marketing Consultant at BeastBI GmbH
I am the founder of BeastBI GmbH, a digital consultancy specializing in digital marketing. Whether it's marketing analysis, restructuring, or migration. We focus on optimize marketing budgets and improve ROIs. HubSpot and Google Ads certified and partner. With over a decade of experience across CRM, Paid Ads, SEO, (B2B) leadgen and marketing analysis, I combine technical know-how with a deep understanding of marketing & business strategy. I work and lead a remote team, scaled international campaigns. I also support companies as interim head of marketing and similar positions.
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Head of Growth at Demson Consulting
With over a decade of experience in digital marketing, Mike Demson is a seasoned professional renowned for delivering impactful results. Mike excels in driving growth, optimizing marketing strategies, and leading cross-functional teams to success.At Demson Consulting, Mike has provided strategic growth marketing solutions to clients such as Sephora, Adobe, and Airbnb. He has led comprehensive marketing audits, developed and executed data-driven marketing strategies, and optimized performance across all digital channels. Mike's approach involves a blend of market research, U/X design, and content marketing to meet each client's unique goals.One of Mike's critical achievements at Demson Consulting includes successfully implementing a full-funnel paid media strategy that significantly improved user acquisition and retention rates. He also introduced advanced A/B testing protocols that enhanced campaign performance and ROI. Mike has helped clients exceed their growth targets and achieve sustainable growth by fostering a culture of innovation and collaboration.Mike's expertise lies in leveraging data-driven insights, fostering cross-functional collaboration, and executing innovative marketing strategies. He deeply understands market trends, customer behavior, and industry best practices, making him a valuable asset for any organization.
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VP Customer Success and Strategy at InboxArmy
With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.
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Head of Strategy & Brand Communications at Pointe Connect
I’m Cristy Verdeja Zaldívar—a strategic communications and marketing leader with over 15 years of experience transforming how brands connect, grow, and lead. As CEO of Pointe Connect, I consult for companies across industries—from nimble startups to global Fortune 500s—offering high-level strategy rooted in clarity, creativity, and results. I specialize in diagnosing challenges, crafting messaging that resonates, and building marketing and communications frameworks that drive real business impact. Known for my sharp instincts and innovative thinking, I’m the person teams call when they need to elevate their brand, reset their approach, or navigate complexity with confidence. My expertise spans corporate communications, PR, digital strategy, crisis and issues management, and multicultural marketing. I’ve advised industry giants, led global campaigns, and built cross-functional teams that deliver. I’m a bilingual storyteller (English/Spanish + conversational French) with a global mindset and a deep belief in the power of connection. Whether I’m guiding an executive team or rolling up my sleeves with a small business owner, I bring vision, structure, and momentum to every engagement.
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Founder, Career Transition Strategist, Career Coach, Outplacement Specialist at Career Management Consulting
An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.
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Fractional Process Improvement Consultant | Senior Business Analyst at myriamtisler.com
I’m a fractional process improvement consultant and senior business analyst, helping organisations simplify complexity, improve operational efficiency, and deliver smarter services. My work focuses on aligning people, processes, and systems with strategic goals across various sectors, including financial services, travel, media, higher education, and public services. I support transformation through process improvement, operational readiness, stakeholder engagement, business architecture techniques and emerging AI-driven opportunities. I combine strategic thinking with practical delivery, developing clear process designs, business requirements and governance frameworks that teams can actually use. My style is pragmatic, collaborative, and outcome-focused, adapting methods such as Agile, Waterfall, Lean Six Sigma, and Design Thinking to real-world challenges. Available for commentary, collaborations or conversations on operational transformation, AI-readiness, and the future of work — with a particular focus on process, governance and change.
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Organizational & Strategy Consultant at C. R. Frank Consulting
An Air Force veteran with a strong background in technical project management. Experience with project planning and execution, program management, and operations management with a demonstrated history of working in the aerospace and defense industry. Skilled in Microsoft Office Suite, Microsoft Project, Technical Support, SharePoint Designer, and Customer Relationship Management (CRM). Strong support professional with a Bachelor’s degree in Information Technology from Southern New Hampshire University.
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CEO & Principal Consultant at Design Ideal Consulting
As a Training Manager at Marriott International, I oversee the design and implementation of comprehensive training and development curriculum for 550+ adult learners at three Renaissance brand hotels. With my doctorate in Organizational Leadership, DEI Certificate, and Life Coach Certification, I have the knowledge, skills, and passion to create engaging and impactful learning experiences that elevate employee and guest satisfaction. In my role, I have been leading monthly educational sessions, training newsletters, career development support, and executive coaching for hotel leadership and managers. I also track and assess the effectiveness of all training and development programs, and manage collaborative partnerships with internal and external stakeholders. I have a proven track record of applying data metrics, staff development, and organizational skills to accelerate results and foster an inclusive culture. My goal is to empower staff to reach their full potential and contribute to the success of Marriott International.
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Digital Marketing Lead for AEC at Tejjy Inc
I lead the voice of Tejjy Inc., one of the USA’s top AEC firms. Over the past 15 years, I’ve grown alongside the company, leading its marketing journey from humble beginnings to becoming one of the most trusted names in architectural and engineering solutions in the USA. As Marketing Director, I lead the full spectrum of our brand strategy, shaping everything from digital presence and content to outreach campaigns and industry showcases. My focus has always been clear: to position Tejjy Inc. as more than just a service provider, but as a forward-thinking, trusted name in the AEC landscape. Every platform, every initiative, and every interaction is designed to not only reflect who we are, but to elevate how we’re perceived. I’m also proud to have hosted a successful webinar, focusing on how digital AEC practices can support pre- and post-disaster resilience and management in the U.S., an area I believe is critical in today’s world. In 2023, I represented our firm at the AHR Expo in Atlanta, where I showcased our projects and built relationships with fellow industry leaders. I come from a background of discipline and resilience. Being an Army wife has shaped my ability to lead with grace under pressure. I bring that same spirit into every campaign, every challenge, and every new learning opportunity. I’m a firm believer in staying curious, constantly researching trends, and always exploring what’s next. Beyond strategy and execution, I take pride in being a mentor and guide, both to my team and to those who are starting out in this field. If there’s one thing I’ve learned, it’s that marketing is not just about selling a service, it’s about earning trust. And that’s exactly what we do at Tejjy Inc., every day. As I continue to navigate the ever-evolving world of marketing, I remain inspired by the promise of authentic growth and creative innovation.
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Digital Marketing Consultant at Nuaveu
Digital marketing professional with 15 years of experience, 12 years in SEO. Part 107 Commercial Drone Pilot. Google Analytics 4 certified. Generative AI enthusiast and critic. Familiar with numerous markup, scripting and programming languages (i.e., HTML, CSS, JS, Python, PHP etc.). Super powers include navigating complex corporate structures to “find the right person” and being able to communicate with engineers just as easily as salespeople. The coolest things I’ve done in my career (so far) are: Work with Google & beta testing 3D/AR search results testing for GM vehicles Create automation and AI-powered tools with Python (Selenium), OpenAI API & more Drone photography & videography
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Principal Consultant and Coach at Rich Integration
Helping organizations measure and optimize workforce talent, behaviors and motivators to produce stellar results and performance. Neuroscience | Behavioral Science | Predictive Analytics | Emotional Intelligence | Change Management | Coaching | Volunteer Search & Rescue pilot - US Air Force Auxiliary
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Change Management Consultant
An experience designer and strategist driven by servant leadership. My passion is ensuring humans are considered thoughtfully and wholly throughout any project, as that is the strongest way for any organization to achieve success, let alone greatness. Getting there takes a unique and complex game of 3-D chess. Helping teams and organizations foster innovation by developing the skills and capabilities internally, to strengthen the corporate customer and product experiences to the next stage of possibility.
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HR Consultant | Career Coach (ICF-PCC) at MK Despe Consulting LLC
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Freelance Consultant at Kund Consulting
Helping people learn more is a core value for me. When it comes to data visualization, I enjoy teaching others so that they can create visualizations that help people make timely, well-informed decisions or ask relevant questions. I also help entrepreneurs conduct market research through quizzes to help them learn more and convert community to clients.
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AI, SEO & Digital Marketing Consultant from Toronto at Emanuel P
I help businesses make more money from their digital channels by fixing how they show up online. That includes SEO, lead generation, paid ads, and using AI when it actually helps. I’ve worked with companies across North America, from local service businesses to SaaS and fintech startups. I've been quoted or featured in SEMrush, Content Marketing Institute, and Databox. I’m happy to share insights that are practical and straight to the point.
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Content Consultant at Independent Contractor
* 15 years of public relations, corporate communications, marketing, and content writing experience. * Able to maintain focus and prioritize * Excellent verbal and written communication skills. * Superior problem-solving skills * Able to multi-task and efficiently complete projects. * Proficient in Microsoft Suites, CRM, Drupal CMS, Hubspot, Salesforce, Marketo, Monday, and Microsoft Office Suite. Specialties: Background in program management, long-form and short-form content writing and promotion, corporate marketing project management, event, and trade show management drafting press releases/media alerts, media campaign coordination, internal communication planning, and execution.
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Showing 20 of 2844 experts
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Customer retention consultants can gain increased visibility and credibility by being listed in an expert directory. This exposure can lead to opportunities for media quotes, speaking engagements, and potential client inquiries. Additionally, being featured alongside other industry experts can enhance their professional network and position them as thought leaders in the customer retention field.
Customer retention consultants should include key information in their expert directory profile such as their specific areas of expertise (e.g., customer loyalty strategies, retention analytics), notable clients or case studies, years of experience, and any published works or speaking engagements. It's also beneficial to highlight unique approaches or methodologies they use in customer retention consulting to differentiate themselves from other experts.
Publishers often seek customer retention experts who can provide insights on strategies such as loyalty programs, personalized marketing, customer experience optimization, and churn prediction analytics. They may also look for specialists in specific industries (e.g., SaaS, e-commerce, or telecommunications) or experts who can comment on emerging trends like AI-driven retention techniques or subscription-based business models.
Expert directories streamline the process of finding relevant customer retention consultants by providing a curated list of professionals with diverse expertise. Publishers can easily search for experts based on specific areas of customer retention, industry focus, or experience level. This saves time and ensures access to knowledgeable sources for articles, reports, or expert roundups on customer retention topics.
Join our network of professionals and connect with journalists and publishers looking for your expertise.