Expert Customer Retention Consulting 2025

I am the founder of BeastBI GmbH, a digital consultancy specializing in digital marketing. Whether it's marketing analysis, restructuring, or migration. We focus on optimize marketing budgets and improve ROIs. HubSpot and Google Ads certified and partner. With over a decade of experience across CRM, Paid Ads, SEO, (B2B) leadgen and marketing analysis, I combine technical know-how with a deep understanding of marketing & business strategy. I work and lead a remote team, scaled international campaigns. I also support companies as interim head of marketing and similar positions.

I’m Cristy Verdeja Zaldívar—a strategic communications and marketing leader with over 15 years of experience transforming how brands connect, grow, and lead. As CEO of Pointe Connect, I consult for companies across industries—from nimble startups to global Fortune 500s—offering high-level strategy rooted in clarity, creativity, and results. I specialize in diagnosing challenges, crafting messaging that resonates, and building marketing and communications frameworks that drive real business impact. Known for my sharp instincts and innovative thinking, I’m the person teams call when they need to elevate their brand, reset their approach, or navigate complexity with confidence. My expertise spans corporate communications, PR, digital strategy, crisis and issues management, and multicultural marketing. I’ve advised industry giants, led global campaigns, and built cross-functional teams that deliver. I’m a bilingual storyteller (English/Spanish + conversational French) with a global mindset and a deep belief in the power of connection. Whether I’m guiding an executive team or rolling up my sleeves with a small business owner, I bring vision, structure, and momentum to every engagement.

An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.

I’m a fractional process improvement consultant and senior business analyst, helping organisations simplify complexity, improve operational efficiency, and deliver smarter services. My work focuses on aligning people, processes, and systems with strategic goals across various sectors, including financial services, travel, media, higher education, and public services. I support transformation through process improvement, operational readiness, stakeholder engagement, business architecture techniques and emerging AI-driven opportunities. I combine strategic thinking with practical delivery, developing clear process designs, business requirements and governance frameworks that teams can actually use. My style is pragmatic, collaborative, and outcome-focused, adapting methods such as Agile, Waterfall, Lean Six Sigma, and Design Thinking to real-world challenges. Available for commentary, collaborations or conversations on operational transformation, AI-readiness, and the future of work — with a particular focus on process, governance and change.

As a seasoned freelance SEO expert with over 13 years of experience, I specialise in enhancing online visibility and driving organic traffic for diverse clients across various industries. My expertise encompasses comprehensive keyword research, on-page and off-page optimisation, technical SEO audits, and the development of data-driven strategies aligned with clients' business objectives. I have a proven track record of achieving top search engine rankings, increasing website traffic, and improving conversion rates through ethical and innovative SEO practices. My proficiency with industry-standard tools such as Google Analytics, SEMrush, and Ahrefs enables me to deliver actionable insights and measurable results. Committed to staying abreast of the latest SEO trends and algorithm updates, I ensure that my clients maintain a competitive edge in the ever-evolving digital landscape. My strong analytical skills, attention to detail, and dedication to excellence make me a valuable asset to any organisation seeking to enhance its online presence and achieve sustainable growth.

I help businesses make more money from their digital channels by fixing how they show up online. That includes SEO, lead generation, paid ads, and using AI when it actually helps. I’ve worked with companies across North America, from local service businesses to SaaS and fintech startups. I've been quoted or featured in SEMrush, Content Marketing Institute, and Databox. I’m happy to share insights that are practical and straight to the point.

Adam Czeczuk is the Head of Consulting Services at Think Beyond, specializing in Salesforce platform implementations across industries such as education, automotive, finance, and IT services. With over a decade of experience in business development, team leadership, and project management, Adam has a strong track record of driving business growth and delivering scalable solutions. Adam holds 15 Salesforce certifications, along with Scrum Master and ITIL Foundation. His expertise lies in aligning Salesforce solutions with business objectives, leveraging AI to enhance customer experiences, and managing complex software projects. Adam’s leadership is centered on building teams and optimizing processes to achieve long-term success.

I’m the Virtual Chief Marketing Officer (vCMO) of Next Ride Motors Corporation, where I lead growth strategy, digital transformation, and brand visibility efforts for one of the most promising secondhand car dealerships in the Philippines. With over 2 years of experience and a portfolio of 60+ international clients across the US, Canada, Australia, Singapore, and Switzerland, I specialize in SEO, content strategy, digital PR, and lead generation. I help businesses establish a strong online presence, increase search visibility, and build long-term, scalable growth engines. My approach is always data-driven and results-focused—from crafting SEO campaigns that rank, to securing high-authority media placements, to developing full-funnel marketing strategies that drive real conversions. Whether you're looking to improve organic reach, build authority, or create marketing systems that actually convert—I'm here to make it happen.

Mark MacDonald is a seasoned strategist and creative with 4 decades of expertise in powerful Branding and Marketing Communication based on reliable research. He's the go-to guide for effective church communication, branding, and logos. As a bestselling author, engaging speaker, and founder of BeKnownforSomething.com, Mark empowers church leaders to communicate with impact.

Juan Luis Garrido is a DEI Project Consultant at Center Desk Consulting whose work bridges strategy, facilitation, and communication to help organizations design more equitable, human-centered experiences. In his current role, he supports nonprofit and corporate clients in deepening their diversity, equity, and inclusion commiments through participatory methods, co-created initiatives, and systems-level thinking. With a background that spans nonprofit leadership and social impact consulting, he is known for his ability to build trust across sectors and center lived experience in meaningful, actionable ways. Juan Luis holds a Master of Design in Strategic Foresight and Innovation from OCAD University, where his graduate research explored the role of joy as a critical resource for practitioners in social change work. His work reflects a deep belief that joy, care, and imagination are not distractions from equity work, but vital components of its sustainability and impact.

Results-driven digital marketing specialist with expertise in Search Engine Marketing (SEM), Conversion Rate Optimization (CRO), and Search Engine Optimization (SEO). Adept at designing and managing high-impact paid advertising campaigns across platforms like Google Ads, Microsoft Advertising, and social media channels, while leveraging data-driven strategies to maximize ROI and drive targeted traffic.

You already know my name and what I do, but did you know that I have more than 7 years of experience managing enterprise-level SEO projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional SEO services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. Feel free to reach out if you're interested in inviting me for: 🟠 Media interviews (articles, podcasts, TV, etc.) 🟠 Public speaking engagements 🟠 Lecturing opportunities 🟠 Serving as a competition judge 🟠 Partnerships and future business collaboration

Alan Andrews is a Web Marketing Consultant at KIS Finance with a strong background in finance and a sharp focus on SEO. After 30 years in the finance sector – specialising in large bridging loans and development finance – he turned his attention to digital strategy, using his technical skills to drive online visibility and lead generation. Alan manages KIS Finance’s SEO and content performance, continuously refining the site’s structure and organic rankings. When he’s not testing site architecture or decoding Google updates, he’s sharpening his Krav Maga skills or enjoying coastal walks.

Energetic, organized, and driven marketing consultant who's obsessed with achieving my clients' goals by setting up stellar systems.

As a Freelance Digital Marketing Consultant and Performance Marketer, Benjamin Samaey have been helping sole proprietorships, small businesses and multinationals since 2014 to achieve better online visibility and higher returns on investment through Web Development, Search Engine Optimization and Search Engine Advertising. With 10+ years of experience in Performance Marketing, Benjamin knows how to convert marketing efforts into measurable results. Since 2024, he has been delving into AI and automation, as well as help entrepreneurs, companies and employers work smarter and more efficiently with AI.

I have 20+ years of experience in consumer goods and services brand management, innovation, and direct-to-consumer e-commerce. I've grown DTC start-ups like MealEnders (weight control) to millions in sales, helped turnaround sales declines for leaders like Proactiv Solution and Sunsweet, and drove retail distribution for small startups. As a consultant, I bring entrepreneurial energy to large companies like Clorox and General Mills and structure to small brands and start-ups.

Susan Andrews is a senior HR consultant with over 30 years of experience, specializing in HR functions, employee relations, and workforce strategy. At KIS Finance, she also helps clients navigate complex financial needs. With a deep understanding of risk management, compliance, and employment law, she has worked at board level, ensuring HR strategies align with business objectives. As a Fellow of the Chartered Institute of Personnel and Development (FCIPD), Susan’s expertise includes designing reward and development strategies, implementing GDPR compliance, and managing complex employee relations issues. Outside of work, Susan enjoys horse riding, pilates, and reading.

For over 30 years, Jim has been a change agent in the nonprofit and public sectors. Just recently, he finished his 7th interim executive position. Jim was the Interim CEO of the Yerba Buena Center for the Arts, a visual and performing arts center in the heart of the cultural and convention district of San Francisco. There, he helped reduce a projected $4M deficit to $600k surplus and built back trust with the staff after a major public relations crisis. Previously, Jim was the Interim CEO of Downtown Streets Team, a nonprofit rated as one of California’s top five evidence-based best practices in transitioning the homeless to self-sufficiency. Over 18 months, he turned an $800,000 deficit into a $500,000 surplus while also paying off a third of their debt. Previously, he served as the interim executive director of five other nonprofits. His additional positions include acting as the Chief Communications Officer for the American Red Cross in Colorado, the interim Chief Operating Officer for More than Me (an international nonprofit for girls in Africa), and the Chief External Relations Officer for the Minnesota Zoo. In addition to his nonprofit work, Jim is passionate about good government. Jim was the VP of Strategy at CivicMakers, a San Francisco government innovation consultancy. There, he co-facilitated a three year strategic roadmap for the City of Hayward and designed process improvements for over 40 internal procedures for the City of Berkeley. As a 2014 Humphrey School Policy Fellow, 2013 White House Innovation Fellow finalist, and winner of the 2012 Minnesota Idea Open, he has been recognized for excellence within the public sector. Jim holds a master’s degree in public policy from Duke University and a bachelor’s degree in political science and communications from the University of Pennsylvania.