Top Customer Relationship Management Experts

Rommel Regino oversees the efficient delivery of the company’s CX solutions across its 12 global delivery centers. Rommel has 25 years of extensive work experience in the Business Process Outsourcing (BPO) and manufacturing industries, leading strategic initiatives including process improvement, people development, and project delivery and implementation. He is a champion of quality methodologies such as ISO 9001 & 14001, QS9000, Six Sigma, Total Quality Management, and COPC. Before joining Inspiro, he was Head of Voice for the Hubs, ANZ Global Services, as well as President and CEO of WNS GS Philippines. As Senior Director for Operations at Sykes Asia, he was instrumental in growing the business from 400 to over 9,000 people. In 2024, Rommel was named Business Intelligence Group’s Executive of the Year and awarded Asia Pacific Stevies Customer Service Leader of the Year. Rommel currently sits on the Boards of Inspiro Relia, Inc. and the Contact Center Association of the Philippines (CCAP).

Driving growth through strategic vision, data-driven insights, and innovation. Expert in media buying, user acquisition, and team leadership. Published author, industry speaker, and judge. 151+ certifications, MBA, and 10+ years in digital marketing. With a decade of experience in marketing strategy, digital innovation, and team leadership, I specialize in turning business challenges into measurable successes. My approach combines strategic vision, data-driven insights, and technical expertise to create impactful campaigns that align with organizational goals and deliver sustainable growth. What I Bring to the Table 1. Digital Marketing Expertise 🌐 I bring advanced knowledge across tools and channels, including programmatic advertising, Google Ads, paid social media, affiliate marketing and emerging technologies. This ensures a comprehensive, future-ready approach to your marketing efforts. 2. Data-Driven Strategies 📊 Leveraging analytics and consumer insights, I design campaigns that maximize ROI while optimizing resource use. My technical background in HTML, CSS, JavaScript, Python, SQL, Power BI, and Tableau ensures data is transformed into actionable strategies. 3. Proven Leadership 🤝 I excel at building and leading high-performing teams. Through mentorship and collaboration, I foster innovation and deliver results that consistently exceed expectations. 4. Lifelong Learning 🎓 With a Bachelor’s and Master’s degree in Digital Marketing, an MBA, and 130+ certifications from industry leaders like Google, Meta, and HubSpot, I stay ahead of trends to deliver cutting-edge solutions. Key Achievements: Published Author: Digital Marketing Roadmap, a practical guide available on Amazon and 15+ marketplaces. 📚 Industry Recognition: Judge for awards like the Stevie Awards and Internet Advertising Competition Awards. 🏆 Thought Leadership: Speaker at IAB Poland and other industry events, sharing actionable insights on marketing innovation. 🎤 Core Competencies ✅ Marketing Strategy & Execution ✅ Brand Management & Positioning ✅ Customer Acquisition & Retention ✅ Media Buying & Campaign Optimization ✅ Data Analytics & Consumer Insights ✅ Team Leadership & Development Let’s Collaborate 🤝 I’m passionate about using marketing and technology to drive growth and innovation. If you're seeking a results-driven CMO to elevate your brand, let’s connect to discuss how I can contribute to your success.

As the CEO of Bacancy, Chandresh focuses on redefining agility, helping over 100 organizations improve decision-making and deliver business value faster. Since founding Bacancy in 2011, he has led its journey from a one-person venture to a thriving team of 900+ experts. Bacancy goes beyond software development, excelling in web and mobile apps, IT, Artificial Intelligence, machine learning, data science, and cybersecurity. Due to his roots in project management training, Bacancy has grown into a socially responsible tech leader, using technology to create a positive impact. His expertise includes leadership, Agile coaching, business agility, and scaling frameworks.