Featured Customer Engagement Experts

I am Sri Chellappa, the CEO, President, and Co-Founder of Engagedly, an AI-enabled people strategy platform designed to revolutionize traditional performance appraisals. At Engagedly, I focus on simplifying performance reviews by integrating employee engagement and development, helping organizations build high-performing, people-centric cultures. With over 20 years of experience in software development, consulting, and organizational leadership, I have had the privilege of working with leading firms like EY and Capgemini. My career has taught me the immense value of investing in people—not just for their individual success but for the success of the organization as a whole. I am passionate about empowering employees to grow, stay engaged, and develop the skills they need to thrive and advance in their careers. My journey has been shaped by a diverse range of experiences that span technology, health IT, people management, and creative arts. As a filmmaker, I’ve written, directed, and produced six feature films that have been distributed globally on platforms like Netflix, NBCUniversal, Fox International, Showtime, and Amazon Prime. These experiences have fueled my ability to think strategically, lead creatively, and deliver impactful results. Career Highlights: Author: The Black Book of Agile Project Delivery with Distributed Teams, where I share my insights on managing distributed teams effectively. Film Industry Achievements: Writer, Director, and Producer of six feature films with international distribution across major platforms. I am passionate about creating engaged, agile organizations and leveraging my leadership skills to help employees and companies succeed together.

You already know my name and what I do, but did you know that I have more than 7 years of experience managing enterprise-level SEO projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional SEO services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. Feel free to reach out if you're interested in inviting me for: 🟠 Media interviews (articles, podcasts, TV, etc.) 🟠 Public speaking engagements 🟠 Lecturing opportunities 🟠 Serving as a competition judge 🟠 Partnerships and future business collaboration

With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.

Daniel Lynch is a versatile entrepreneur and digital marketing expert based in St. Petersburg, Florida. As the founder and president of Empathy First Media, a full-service digital marketing agency, he combines his engineering background with innovative AI-driven strategies to help businesses achieve exceptional growth. With a Bachelor's degree in Civil Engineering from the University of Florida, Daniel leverages his analytical mindset to solve complex marketing challenges. His entrepreneurial journey includes founding several successful ventures, including Medical Bill Gurus, which helps patients navigate the complexities of medical billing and insurance reimbursement. Daniel specializes in integrating artificial intelligence into marketing strategies, developing custom AI solutions that revolutionize customer acquisition and engagement. His expertise spans SEO, PPC advertising, public relations, and lead generation, with a proven track record of scaling businesses from concept to multi-million dollar enterprises. A passionate advocate for empathy in business, Daniel's approach combines cutting-edge technology with a deep understanding of human behavior. His experience and expertise make him a compelling speaker on topics including AI integration, digital marketing innovation, and entrepreneurial success through perseverance.

I am the founder and CEO of Nerdigital.com and Zapiy.com, a digital marketing agency specializing in cutting-edge strategies for growth and online presence. With over a decade of experience in the digital marketing industry, I successfully helped a wide range of businesses scale their operations, reach new audiences, and drive sustainable growth through innovative online campaigns. As a seasoned expert in SEO, PPC, content marketing, and social media strategy, I am known for my hands-on approach, tailoring solutions that are both data-driven and creatively impactful. My deep understanding of analytics, coupled with my ability to turn insights into actionable strategies, has made me a trusted partner for companies looking to elevate their digital presence. I worked with a diverse portfolio of clients across industries, from tech startups to established global brands. My achievements include improving organic search rankings, driving high-quality leads, and executing multi-channel campaigns that consistently deliver measurable results. A forward-thinking leader, I stay ahead of trends and is committed to providing clients with innovative strategies that leverage the latest digital tools and platforms. My ability to adapt to the ever-changing landscape of digital marketing has made me a sought-after voice in the industry. When I'm not leading Nerdigital and Zapiy, I share my knowledge through speaking engagements, thought leadership, and mentorship, helping others navigate the complexities of digital marketing. My commitment to excellence, passion for growth, and results-driven mindset position me as a standout expert in the digital marketing space.

Meet Georgi Petrov, the driving force behind AIG MARKETER, a dynamic digital marketing agency. A multifaceted entrepreneur, he not only owns thriving multi 7-figure online stores but also curates insightful content on his blog at georgiadvice.com. On his YouTube channel, he generously shares his vast experience. Holding an MBA and boasting 11+ years in digital marketing, Georgi has helped countless startups, coaches, and Fortune 500 giants across 13+ markets. A Google and Meta certified pro, Georgi personifies digital success.

I’m Charlie Berry, co-founder of Zing Events, a corporate team building company that’s shaking up the way businesses approach teamwork, collaboration, and company culture. With over 20 years in the industry, I’ve worked with the majority of the FTSE 500, designing innovative, high-impact experiences that help teams connect, communicate, and perform at their best. My expertise lies in corporate team building, employee engagement, and experiential events, and I’m passionate about helping companies create meaningful, lasting change through immersive experiences. I’ve seen firsthand how the right activities can transform team dynamics, boost morale, and even improve retention. I can provide expert insights on: The evolution of team building and why traditional approaches often fall flat. The psychology behind great teamwork and how to foster stronger connections. Trends shaping the future of corporate events and workplace culture. How hybrid and remote work impact team cohesion—and what companies can do about it. If you're looking for expert commentary on corporate team building, employee engagement, or workplace culture, I’d love to share my insights and real-world experience to help bring your story to life.

I am an online marketing specialist with a Bachelor's in Computer Application from Karnataka State Open University and a Digital Analytics course from CXL. I have acquired multiple certifications in digital marketing, SEO, and email and newsletter marketing from reputable platforms such as LinkedIn and Delhi School of Internet Marketing. My most recent work experience was as a Tech Process Associate at Google, where I facilitated phone consultations with customers on Google Tag Implementation techniques and created Shopping Campaigns. I also communicated with advertisers and webmasters via various channels and used my knowledge of Google Ads, Analytics, and Tag Manager to assist them. Before that, I worked as an Inbound Assistant Manager at Insnap Technologies, where I optimized website content and meta tags, conducted keyword research, executed technical audits, and edited website copy and landing pages to improve SEO and organic traffic. I also created and monitored website performance and SEO progress reports, provided recommendations on website design and layout, and identified and implemented changes to website architecture. I am skilled in online marketing, SEO, web analytics, and social media marketing. I am passionate about helping businesses grow online and achieve their goals. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams.

Gaurav Nagani is an Indian entrepreneur and technology leader, best known as the Founder and CEO of Desku.io, an AI-powered customer service software platform. Based in Delaware, USA and having office in Rajkot, Gujarat,India he has played a significant role in modernizing customer support for small and medium-sized businesses (SMBs) through innovative AI-driven solutions. Career and Entrepreneurial Journey Gaurav began his entrepreneurial journey by founding thirstyDevs Infotech, a service-based IT company. During his time there, he identified the need for a more efficient, AI-driven customer support solution, which led to the development of Desku. Initially created as an internal tool, Desku evolved into a comprehensive SaaS platform that empowers SMBs to streamline customer interactions. In addition to his work with Desku, Gaurav co-founded Bodytude, a B2B2C startup based in Rajkot, Gujarat, further showcasing his commitment to innovation and entrepreneurship . Education and Background Gaurav studied Computer Engineering at Gujarat Technological University (GTU) and attended Vallabhbudhi Polytechnic in Navsari. He is a first-generation entrepreneur from a middle-class family in Gujarat, embodying the spirit of innovation emerging from India's tier-2 cities. Through his ventures and thought leadership, Gaurav Nagani continues to contribute to the advancement of AI-driven customer service solutions, making a notable impact in the tech industry.

As Retail and Consumer Goods Leader at Cognizant and Executive Leadership Team member in Australia, I specialise in helping brands across Asia-Pacific unlock growth opportunities, optimise costs, and drive innovation at scale. With deep knowledge of the region’s diverse markets, my team designs tailored strategies that address unique challenges such as rapid urbanisation, evolving consumer behaviours, and digital disruption. Our focus is on enabling businesses to thrive in one of the world’s fastest-growing regions while ensuring long-term value creation and sustainable growth. I bring a unique blend of strategic consulting rigour and operational execution expertise tailored to APAC’s dynamic business environment. Whether it’s designing high-impact growth strategies, implementing complex digital solutions or building cost effective offshore operations, my focus is always on delivering measurable business outcomes that balance innovation with efficiency.

As an experienced HR Manager at ProProfs, I am passionate about building high-performing teams, fostering positive workplace culture, and aligning HR strategies with organizational goals. Throughout my career, I have honed expertise in talent acquisition, employee engagement, and performance management, enabling me to drive both individual and organizational success. At ProProfs, I have successfully led initiatives such as: Streamlining hiring processes to attract top-tier talent. Developing training programs to boost employee skill sets and retention. Implementing HR technologies to enhance operational efficiency. I believe that the heart of any thriving business is its people, and I strive to create environments where employees feel motivated, valued, and empowered to excel.

With 12+ years of experience scaling startups, I’ve taken businesses from zero to $50M ARR and bootstrapped a side business into a seven-figure exit. I know what it takes to grow fast and efficiently. As CMO at Sendcloud, I built the marketing engine from scratch, leading a team of 45+ that drove 70% of revenue and turned a four-person startup into a 500+ employee scale-up. While doing that, I launched Dealify, a "Groupon for software," scaled it to seven figures, and sold it in 2022. Now, I’m the CMO at Wetracked.io, where I’ve tripled MRR in 12 months, and built a scalable growth engine for the #1 ad tracking solution for Shopify. No hype, just real, efficient growth. Need insights on SaaS, ecommerce, or marketing? Let’s connect.

LinkedIn's Top Voice in Entrepreneurship ► I help (Paralyzed) Entrepreneurs find meaning & clarity ► Business Coach ► Founded 4 startups & 4 successful exits ► Health & Wellness Blogger ► Dad x 3 👇 Growing a portfolio of online businesses → Coaching → E-Book (Cooking up) → Digital Course ( On the way) → Blog: Healthy Work Habits → Newsletter (Taking shape) 💡 I'm on a mission to build a portfolio of digital businesses to make the lives of Overachievers, Mid-Career Professionals & Entrepreneurs more purposeful. 👥Building an audience online to thrive together. 📩 Posts & articles about the process. 🧠 Mental Health Advocate ⚡ Co-founder of Albert Solino Consulting (Exit in 2023) 🏆 Proudly hired, developed, and led an in-house team of 65 consultants. ( Many of them are still colleague-turned friends) ✅ Consulting Portfolio → Management Consultancy → Strategic Planning → OKR → Human Resources → Performance Management → Employee Engagement → Remote Work → Digitalization 👉🏼 Acted as CMO and managed all omnichannel marketing efforts including → Website Development → Google Ads Management → SEO → Blog Management → Youtube Content Marketing → E-mail Marketing → Newsletter Marketing → Referral Partnerships → Business Development ✅ Blue-chip client list including: → Ford (Dearborn, MI) → Cigna Group (Bloomfield, Connecticut) → Concentrix - Webhelp (Fremont -CA & France) → JotForm (SF - CA) → Barsan Global Logistics, Inc. (Chicago - IL) → Novartis / Sandoz (Switzerland) → BEKO Global (Switzerland) → Carrefour (France) → Saint-Gobain (France) → Legrand (France) → Faber-Castell (Germany) → MAHLE (Germany) → Aegon (The Netherlands) → Energy Exchange Istanbul (EXIST) (Turkey) → ENKA Construction (Turkey) → Trendyol.com / Alibaba Group (China - Turkey) → Daiichi Sankyo (Japan) → Elleair International (Japan) → QNB - Qatar National Bank (Qatar) → Metair (South Africa) ⚡ Co-Founder of Corvisio HR Management & OKR Platform (Exit in 2023) ⚡ Co-founded Prosoftly (Exit in 2023) ⚡️ Co-Founder of Mailsoftly (Exit in 2023)

Managed performance marketing, branding campaigns for both Fortune 500 companies and small businesses.

Kacper Rafalski proactive team leader with a knack for managing large projects, coordinating teams, and collaborating with multiple stakeholders to drive business objectives and key results. Dynamic and results-oriented digital marketing professional with over 10 years of experience in both B2B and B2C sectors. He has proven expertise in demand generation and digital data analytics, with a strong focus on creating, executing, and optimizing strategies for web and mobile projects.

I specialize in building and managing web properties that generate revenue through content creation, marketing automation, ad revenue, affiliate marketing, and paid ads. With over 7 years of experience in web publishing, I have a proven track record of creating and monetizing successful websites, AI workflows, and content strategies that help businesses thrive.

SEO and content editor (and prolific writer) who knows his way around everything tech and beyond. I leave no stone unturned, regardless of the topic at hand, to provide helpful, up-to-date, and captivating content. In my free time, I dabble in system building and playing expansive games. I keep my finger on the pulse of new tech to stay ahead of the curve at all times!

With over 25 years of unwavering dedication to the dynamic realm of digital marketing and online business solutions, I am a result-oriented expert who thrives on combining strategic thinking with technical prowess. My journey has taken me across continents, delivering exceptional digital marketing outcomes for companies worldwide. Entrepreneurial Journey: My passion for innovation led me to Dubai, the city of dreams, in 2000. After honing my skills for a few years, I co-founded EDS FZE in 2006 alongside Rachna Agarwal. Together, we dared to dream, and our venture has been a testament to our commitment to excellence and innovation. Working as a CEO of EDS FZE, my job is to ensure the smooth functioning and growth of the company. Educational Foundation: MBA specializing in Marketing and Finance provides you with a solid framework for strategic thinking and financial acumen, both of which are crucial in the field of digital marketing and entrepreneurship. This combination allows me to not only devise effective marketing strategies but also make sound financial decisions to support your business endeavour’s. Additionally, my deep knowledge in various online marketing technologies, including Social Media Marketing, Google Ads, and SEO, further enhances my expertise in the digital marketing realm. These skills are essential in today’s digital landscape, where online visibility and effective marketing campaigns are key to success. Staying informed and skilled in these areas provides the best possible solutions for the clients and to our company. My expertise in these technologies, combined with your strategic thinking, positions me as a valuable resource in the ever-evolving field of digital marketing. Beyond the Professional Realm: When I’m not strategizing or optimizing, I find solace and inspiration in a multitude of interests. From savoring the art of cooking to indulging in a game of cricket or golf, my interests are as diverse as my skill set. The rhythm of music fuels my creativity, and my penchant for collecting arts and antiques connects me with the beauty of the past. Furthermore, my love for exploration has taken me across the globe, enabling me to forge connections with like-minded individuals worldwide. As a seasoned digital marketing aficionado, entrepreneur, and connoisseur of life’s pleasures, I invite you to explore the intersections of innovation, expertise, and creativity that define my journey. I’m here to engage and inspire.

Digital Entrepreneur and Marketing Strategist with proven expertise in SEO, content creation, and social media growth. Built multiple successful online businesses from the ground up, including a social media marketing education website and a highly-trafficked golf niche website generating hundreds of thousands of annual visitors. Demonstrated track record of scaling social media accounts from zero to tens of thousands of engaged followers across YouTube, TikTok, and Instagram. Expert in developing comprehensive content strategies that drive measurable growth and engagement. As a trusted voice in the digital space, I've collaborated with global brands including McDonald's, Warner Music, eBay, and GoDaddy on successful marketing campaigns. My approach combines deep technical SEO knowledge with creative content strategy to consistently deliver exceptional results. Key Focus Areas: - Social Media Strategy & Growth - SEO Optimization & Traffic Generation - Content Creation & Brand Building - Digital Marketing Consulting - Influencer Marketing & Brand Partnerships - Organic Growth Strategies Currently managing multiple websites and building engaged communities across various niches, helping brands and businesses maximize their digital presence and achieve sustainable growth.

Currently serving as Associate Director at Marcitors and Knowledge Excel, I specialize in driving strategic initiatives in digital marketing, market research, and analytics. My role encompasses leading cross-functional teams to execute performance-driven marketing strategies, leveraging tools like Google Analytics 4 (GA4), customer data platforms (CDPs), and marketing automation systems to optimize campaign effectiveness and ROI. At Marcitors, I focus on developing integrated SEO strategies, PPC advertising campaigns, and social media management frameworks, ensuring data-backed decision-making and impactful client results. In my Knowledge Excel role, I spearhead market research projects and cross-platform tracking solutions, utilizing advanced methodologies to deliver actionable consumer insights and enhance digital transformation efforts. With expertise in marketing technology, analytics platforms, and operational optimization, I align marketing and data-driven processes to deliver measurable growth and value for diverse industries.