In today's competitive marketplace, effective customer engagement strategies are crucial for building brand loyalty and driving business growth. Featured.com's curated directory of customer engagement experts brings together top professionals who specialize in enhancing customer experiences, improving retention rates, and fostering meaningful connections between brands and their audiences. These industry leaders have been featured in prominent publications, sharing innovative approaches and data-driven insights on customer relationship management. For publishers and journalists, our directory offers quick access to authoritative sources for articles on customer engagement trends and best practices. For experts, it's an opportunity to showcase thought leadership and connect with major media outlets seeking their valuable perspectives. Whether you're looking to enhance your content with expert insights or share your expertise with a wider audience, our directory streamlines the process of finding and collaborating with trusted customer engagement professionals. Explore our expert profiles to discover the right voice for your next story or project in the dynamic field of customer engagement.
Connect directly with our network of vetted customer engagement experts for interviews, quotes, or in-depth analysis.
Many experts respond within hours to media requests
All experts undergo background and credential verification
No fees to connect with experts for legitimate media requests
Join our network of professionals and connect with journalists and publishers looking for your expertise.
Showing 20 of 439 experts
Digital Marketer at The Digital Geek
I am a passionate digital marketer specializing in SEO, helping businesses enhance their online visibility and drive growth. With expertise in website optimization, content strategy, and data-driven marketing, I craft customized solutions to improve search rankings and maximize ROI. Constantly adapting to industry trends, I focus on delivering measurable and sustainable results. Let’s connect and grow together!
Featured In:
Digital Marketing Company at Reboot ROI
We are a team of healthcare marketers, data scientists, and technologists dedicated to helping healthcare organizations thrive in the digital age. Our mission is to empower healthcare providers with the digital marketing tools and strategies they need to reach more patients, improve health outcomes, and grow their practices. We believe that by combining cutting-edge technology with a deep understanding of the healthcare landscape, we can create a more connected and accessible healthcare ecosystem for everyone. Our Vision To be the world's most trusted and effective digital marketing partner for the healthcare industry. Our Approach A data-first, ROI-focused methodology supercharged by proprietary AI. Our Core Values The principles that guide our work and our partnerships. Innovation We are relentless in our pursuit of better ways to deliver results, leveraging AI and technology to stay ahead. Integrity We operate with transparency and honesty. Our clients' trust is our most valuable asset. ROI-Focused We are obsessed with performance. Every action we take is aimed at delivering a measurable return on investment.
Featured In:
CEO at Engagedly
I am Sri Chellappa, the CEO, President, and Co-Founder of Engagedly, an AI-enabled people strategy platform designed to revolutionize traditional performance appraisals. At Engagedly, I focus on simplifying performance reviews by integrating employee engagement and development, helping organizations build high-performing, people-centric cultures. With over 20 years of experience in software development, consulting, and organizational leadership, I have had the privilege of working with leading firms like EY and Capgemini. My career has taught me the immense value of investing in people—not just for their individual success but for the success of the organization as a whole. I am passionate about empowering employees to grow, stay engaged, and develop the skills they need to thrive and advance in their careers. My journey has been shaped by a diverse range of experiences that span technology, health IT, people management, and creative arts. As a filmmaker, I’ve written, directed, and produced six feature films that have been distributed globally on platforms like Netflix, NBCUniversal, Fox International, Showtime, and Amazon Prime. These experiences have fueled my ability to think strategically, lead creatively, and deliver impactful results. Career Highlights: Author: The Black Book of Agile Project Delivery with Distributed Teams, where I share my insights on managing distributed teams effectively. Film Industry Achievements: Writer, Director, and Producer of six feature films with international distribution across major platforms. I am passionate about creating engaged, agile organizations and leveraging my leadership skills to help employees and companies succeed together.
Featured In:
Channel Engagement Lead at Deloitte
For the past ten years, my work has encompassed all facets of the overall employee experience: - How do we communicate with our people? - How do we train our people? - How do we want our people to feel? At work, I am most energized by: - Testing emerging technology tools - Running experiments and exploring new ways of doing things - Any conversation that starts with, "What if we...?" Outside of work, you can find me: - Dabbling in different art mediums - Cooking the latest New York Times Cooking recipes - Planning my next dinner party
Featured In:
Head of Content and Organic Growth, North America at MoEngage
Content & Organic Growth Leader | Director of Content & Organic Growth at…
Growth Executive at BuyRealFollows
Data-led marketer with experience scaling social media and SEO for D2C brands and media platforms. Sharing practical, no-fluff insights on what actually works in digital marketing today.
Featured In:
CEO at Desku Inc
Gaurav Nagani is an Indian entrepreneur and technology leader, best known as the Founder and CEO of Desku.io, an AI-powered customer service software platform. Based in Delaware, USA and having office in Rajkot, Gujarat,India he has played a significant role in modernizing customer support for small and medium-sized businesses (SMBs) through innovative AI-driven solutions. Career and Entrepreneurial Journey Gaurav began his entrepreneurial journey by founding thirstyDevs Infotech, a service-based IT company. During his time there, he identified the need for a more efficient, AI-driven customer support solution, which led to the development of Desku. Initially created as an internal tool, Desku evolved into a comprehensive SaaS platform that empowers SMBs to streamline customer interactions. In addition to his work with Desku, Gaurav co-founded Bodytude, a B2B2C startup based in Rajkot, Gujarat, further showcasing his commitment to innovation and entrepreneurship . Education and Background Gaurav studied Computer Engineering at Gujarat Technological University (GTU) and attended Vallabhbudhi Polytechnic in Navsari. He is a first-generation entrepreneur from a middle-class family in Gujarat, embodying the spirit of innovation emerging from India's tier-2 cities. Through his ventures and thought leadership, Gaurav Nagani continues to contribute to the advancement of AI-driven customer service solutions, making a notable impact in the tech industry.
Featured In:
Global Head, Enterprise Technology, Strategy & Transformation
Ganesh Ariyur is a global enterprise technology executive and a Top 100 Digital Adoption Leader for 2025. He is known for delivering more than $500M in measurable enterprise value through large-scale digital transformation, enterprise systems modernization, cloud strategy, artificial intelligence adoption, data governance, & enterprise architecture leadership. His work spans more than 90 countries across Fortune 500 organizations, private-equity owned companies, and highly regulated industries. Ganesh serves as the Global Head of Enterprise Technology Strategy and Transformation at Gainwell Technologies, a $3B healthcare technology organization. He directs modernization programs across SAP S/4HANA, Oracle Cloud ERP, PeopleSoft, cloud platforms on AWS and Azure, enterprise applications, reporting and analytics, generative AI, intelligent automation, enterprise architecture, IT governance, and cybersecurity, aligned with operating models. His programs have delivered multi-million-dollar cost savings. He has directed enterprise portfolios valued at more than $1B. He has unified 450-plus legacy systems, led technology programs supporting more than $30B in M&A value, and guided organizations through complex TSA exits and carve-outs. Ganesh brings deep expertise in artificial intelligence-enabled operating models, multi-ERP modernization including SAP S/4 HANA, Oracle Cloud, & Workday, cloud strategy and FinOps, enterprise architecture, data, infrastructure, cybersecurity improvement, data quality & analytics modernization, robotic process automation & intelligent automation, shared services/global business services, organizational design, and long-term value creation. His people-process-technology approach led to his being named a Global Top 100 Digital Adoption Leader. He is a Certified AI Business Transformation Practitioner & a Certified Technology Innovation Practitioner. He is also a member of the Forbes Technology Council. He was publicly recognized for global transformation leadership when he was featured on billboards across Germany during a major enterprise program at Bayer. Ganesh is known for partnering with boards, CEOs, CFOs, & private equity operating teams. He aligns technology strategy with growth objectives, cost discipline, compliance needs, & long-term enterprise value. Based in Atlanta, he is regarded as a CIO leader who turns complexity into clarity and who consistently converts technology investment into measurable business outcomes.
Featured In:
CMO, Entrepreneur, and Content Creator at AIG MARKETER
Meet Georgi Petrov, the driving force behind AIG MARKETER, a dynamic digital marketing agency. A multifaceted entrepreneur, he not only owns thriving multi-7-figure online stores but also curates insightful content on his blog at georgiadvice.com. On his YouTube channel, he generously shares his vast experience. Holding an MBA and boasting 13+ years in digital marketing, Georgi has helped countless startups, coaches, and Fortune 500 giants across 13+ markets. A Google and Meta certified pro, Georgi personifies digital success.
Featured In:
Community manager at Digital Olympus
Thanks for stopping by to get to know me betterSo who is Alina after all? My digital marketing journey started in 2012. With little to zero knowledge about SEO, my curiosity got me into a full-time role as a Project Manager of 10+ affiliate websites - payday loans and essays (yep, not ashamed at all!).With over a decade of professional experience in the tech and digital marketing landscape, my journey has evolved from being an SEO Specialist running 10+ affiliate websites to leading the Email Outreach Department at Digital Olympus and now to a Private Slack community management. I get together SEOs and content editors from the leading SaaS solutions.I aim to continue building a dynamic and engaging workplace where innovation and collaboration are at the forefront of everything we do. But most of all, I aim to remain me.Be sure to connect and say hi!Do you want to discuss your website and how it could improve rankings? Please shoot me an email at amanakova4@gmail.com
Featured In:
Product Marketer at Tailwind Builder
Creating online presence instantly & create buzz to ensure traction from day one. Specialties: Universal Social Search Strategy & Implementation, Organic SEO, Online Marketing Strategy & Planning, Search Engine Marketing, Social Media Marketing, Online Advertising, Web Analytics, Web Product Management, Project Management, Campaign Management and Online Branding.
Featured In:
Content Outreach Manager at MoEngage
I have completely turned my hobby into profession. That is a good enough motivation for me to stay enthusiastic on Monday and Friday, equally. I am highly result-oriented, have knack for details and challenge act as a driving factor for me! If you are looking for content marketer for your business, reach me out. I have-Hands on experience of creating content for different channels-Knowledge of Google ads, social media marketing, public relations, brand management, and email marketing in both B2B and B2C domain-significant interest in marketing communication
Head of Customer Success at Stateshift
I help tech companies turn big ideas into practical plans that actually work. As Head of Customer Success at Stateshift, I partner with teams ranging from global leaders like GitHub, Adobe, and Comcast to early-stage startups like Zed and Anam to create clear strategies, smooth onboarding, and measurable results. I love taking messy, complex problems and turning them into simple systems teams actually use. Lately, I’ve been exploring how AI and community can work together to make content easier to find and engagement easier to measure.
Featured In:
Chief Product and Growth Officer at Innovate Grow Scale
As an award-winning industry leader and influencer, I live and work at the intersection of people, and platforms. Recognized as a Top B2B Influencer. Global Digital Product Leader: As both a futurist and pragmatist, I drive technology from a disruptor vantage point. I lead companies and boards in discovering and redefining their possibilities by strategizing new paths to enterprise success. I create innovative products and platforms, scale to new markets, and transform business models. Futurist & Influencer: Globally known as a Top B2B Influencer in 2022 and a Fintech Industry Who’s Who in 2021 and 40 under 40 in Silicon Valley. My expertise enables me to bring the latest digital insights to forward-thinking companies. Corporate spokesperson, public speaker and innovative thought leader—evangelizing new solutions from ideation to implementation. E-commerce: I have strong expertise in digital commerce technologies, encompassing B2B, B2C, and P2P markets. My proficiency spans diverse industries, from advertising to payment and connectivity solutions, including blockchain and AI-based platforms. I navigate the complexities of digital product development and marketing with ease, effectively positioning high-growth companies by aligning with strategic priorities in diverse industries. Product Development, Launch, Growth, and Scaling: I engage with startups and top-tier corporations in multinational regions, enabling innovations, new ideas, and products to grow from concept to launch and scaling. My leadership includes mentoring at The Founder Institute, the world’s largest pre-seed start-up accelerator, board membership with Great Nonprofits, and as a prior mentor and EIR at 500 Startups. With proven expertise in guiding startups to Fortune 100 companies on product development, commercialization, and e-commerce strategies, I am ideally positioned to lead management teams, advise clients, and serve on boards of directors. I welcome inquiries, ideas and collaboration to evolve technology and the overall ecosystems. I would also love to hear ideas for my blog, speaking engagements, and courses where I teach entrepreneurship, product management and digital marketing.
Featured In:
Chief Growth Officer at Shipedge
Being a startup junkie has really allowed me to explore innovative technologies while building problem-solving superpowers. Currently, I am working at an organization that is passionate about creating strong technology solutions for ecommerce. Leveraging my decade-plus of ecommerce experiences, both good and bad, allows me to help others in the space as well as learn from them.
Featured In:
Digital Marketer at Upwork
I’m a results-driven Digital Marketer with proven experience in managing Facebook, Instagram, and Google Ads campaigns for e-commerce, fashion, and niche businesses. With a strong grasp of SEO, keyword strategy, and conversion optimization, I help brands grow visibility, traffic, and sales — efficiently and affordably. From building effective sales funnels to optimizing ad creatives and targeting, I focus on ROI-first marketing. I also offer in-depth competitor analysis, SEMrush insights, and tailored solutions for platforms like Shopify, WordPress, and WooCommerce. Let’s work together to scale your brand through data-backed digital marketing!
Featured In:
Digital Entrepreneur & CEO at MAX Digital
You already know my name and what I do, but did you know that I have nearly a decade of experience as a digital entrepreneur, managing enterprise-level SEO projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional SEO services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. In 2025, I was included in the "TOP 100 Executives" and "TOP 100 Talents in Marketing" indexes by Career Show Bulgaria. I'm also part of the jury in the competition "Website of the year" hosted by "BG Web" since 2024. Our work resulted in TOP Clutch ranking for Bulgaria in SEO and Digital Marketing services. My expertise is shared across multiple national and multinational channels like Lumar, Clutch, DesignRush, Featured, TheGuideX, Career Daily News, Manager.bg, Expert.bg, Vibes.bg and many more.
Featured In:
Founder & CEO at CashbackHQ.com
I’m Ben Rose, Founder and CEO of CashbackHQ (https://cashbackhq.com). CashbackHQ is a cashback comparison portal that monitors tens of thousands of cashback offers across dozens of websites. Our platform makes cashback and rewards programs simpler, more transparent, and genuinely valuable for purchase-minded shoppers. My perspectives on cashback strategies, consumer spending habits, side hustles, and personal finance have been featured on outlets like Investing.com, Marketing Magazine, USANews, and more. I'm happy to help supply reporters with both industry trends and how people can earn, save, and spend most effectively to hit their financial goals. Topics I’ve covered range from the psychology of purchasing decisions to the operational mechanics of running coupon- and cashback-related products. I always focus on providing advice that is rooted in data. Today, CashbackHQ serves thousands of users, collectively helping them retain millions of dollars each year. Under my leadership, the platform has grown into a trusted resource for consumers seeking to maximize rewards while avoiding the pitfalls common in the industry. In addition to running the business, I’ve developed expertise in affiliate marketing, SEO, customer acquisition, and digital product development — all with the goal of making complex financial tools feel straightforward and accessible. Before launching the company, I held senior roles in growth, user acquisition, biz dev, and partnerships within fintech, apps, and e-commerce.
Featured In:
Lead - Collaboration Engineering at Baltimore City Office of Information Technology
Kishore Bitra is a veteran in the IT industry with over 15 years of experience, specializing in end-user technologies, Cloud Infrastructure, Data Center operations, and Enterprise Security. Currently, he serves a crucial role in local government in the United States. A proven leader, Kishore has successfully spearheaded major IT transformations, including complex infrastructure migration projects, ransomware recovery efforts, and system integrations during corporate mergers and acquisitions. Beyond his professional work, he is passionate about demystifying advanced security and AI adoption, making them practical for organizations from local governments to SMBs. He regularly shares real-world insights through writing, speaking, and volunteering on crucial topics like data protection, cyber resilience, and secure finance operations.
Featured In:
Entrepreneur at Healthy Office Habits
LinkedIn's Top Voice in Entrepreneurship ► I help (Paralyzed) Entrepreneurs find meaning & clarity ► Business Coach ► Founded 4 startups & 4 successful exits ► Health & Wellness Blogger ► Dad x 3 👇 Growing a portfolio of online businesses → Coaching → E-Book (Cooking up) → Digital Course ( On the way) → Blog: Healthy Work Habits → Newsletter (Taking shape) 💡 I'm on a mission to build a portfolio of digital businesses to make the lives of Overachievers, Mid-Career Professionals & Entrepreneurs more purposeful. 👥Building an audience online to thrive together. 📩 Posts & articles about the process. 🧠 Mental Health Advocate ⚡ Co-founder of Albert Solino Consulting (Exit in 2023) 🏆 Proudly hired, developed, and led an in-house team of 65 consultants. ( Many of them are still colleague-turned friends) ✅ Consulting Portfolio → Management Consultancy → Strategic Planning → OKR → Human Resources → Performance Management → Employee Engagement → Remote Work → Digitalization 👉🏼 Acted as CMO and managed all omnichannel marketing efforts including → Website Development → Google Ads Management → SEO → Blog Management → Youtube Content Marketing → E-mail Marketing → Newsletter Marketing → Referral Partnerships → Business Development ✅ Blue-chip client list including: → Ford (Dearborn, MI) → Cigna Group (Bloomfield, Connecticut) → Concentrix - Webhelp (Fremont -CA & France) → JotForm (SF - CA) → Barsan Global Logistics, Inc. (Chicago - IL) → Novartis / Sandoz (Switzerland) → BEKO Global (Switzerland) → Carrefour (France) → Saint-Gobain (France) → Legrand (France) → Faber-Castell (Germany) → MAHLE (Germany) → Aegon (The Netherlands) → Energy Exchange Istanbul (EXIST) (Turkey) → ENKA Construction (Turkey) → Trendyol.com / Alibaba Group (China - Turkey) → Daiichi Sankyo (Japan) → Elleair International (Japan) → QNB - Qatar National Bank (Qatar) → Metair (South Africa) ⚡ Co-Founder of Corvisio HR Management & OKR Platform (Exit in 2023) ⚡ Co-founded Prosoftly (Exit in 2023) ⚡️ Co-Founder of Mailsoftly (Exit in 2023)
Featured In:
Showing 20 of 439 experts
Our Customer Engagement experts cover a wide spectrum of topics, including customer journey mapping, voice of customer programs, digital engagement strategies, and customer feedback analysis. They can provide insights on emerging trends like AI-powered chatbots, predictive analytics for personalization, and innovative loyalty programs. Whether you need commentary on customer experience metrics or best practices for social media engagement, our experts have you covered.
Joining Featured.com as a Customer Engagement expert offers numerous benefits. You'll gain exposure to top-tier publishers seeking expert opinions, potentially increasing your visibility in the industry. Our platform allows you to showcase your specific areas of expertise, such as customer retention strategies or digital engagement tools. This exposure can lead to media mentions, thought leadership opportunities, and the chance to contribute to high-profile publications in the customer experience and marketing domains.
Featured.com connects you with a diverse range of Customer Engagement specialists, from CRM strategists to loyalty program designers. Our platform allows you to browse expert profiles, view their areas of expertise, and request quotes tailored to your specific content needs. This streamlined process helps you enhance your articles with authoritative insights on customer retention, personalization strategies, and omnichannel experiences.
Featured.com facilitates quality connections through a comprehensive expert profile system. Each Customer Engagement specialist provides detailed information about their experience, specializations, and previous media appearances. Publishers can easily search and filter experts based on specific criteria like expertise in customer loyalty programs or experience with CRM systems. Our platform also enables direct communication between parties, ensuring that the right experts are matched with the most relevant content opportunities in the customer engagement field.