In today's competitive marketplace, effective customer engagement strategies are crucial for building brand loyalty and driving business growth. Featured.com's curated directory of customer engagement experts brings together top professionals who specialize in enhancing customer experiences, improving retention rates, and fostering meaningful connections between brands and their audiences. These industry leaders have been featured in prominent publications, sharing innovative approaches and data-driven insights on customer relationship management. For publishers and journalists, our directory offers quick access to authoritative sources for articles on customer engagement trends and best practices. For experts, it's an opportunity to showcase thought leadership and connect with major media outlets seeking their valuable perspectives. Whether you're looking to enhance your content with expert insights or share your expertise with a wider audience, our directory streamlines the process of finding and collaborating with trusted customer engagement professionals. Explore our expert profiles to discover the right voice for your next story or project in the dynamic field of customer engagement.
Showing 20 of 351 experts
CMO at Event Tickets Center
Curious and analytical marketer with a mixed experience managing strategic relationships with omni-channel retailers and running cross-channel acquisition and retention campaigns for direct-to-consumer e-commerce brands. * Experience with multiple CDP, CRM, and ESP platforms to enable customer segmentation and cross-channel campaign orchestration * Building and scaling paid media campaigns for growth and retention * Leveraging machine learning models and predictive analytics for marketing activations & analysis * SQL and a bit of Python for Data Analysis
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CEO at Engagedly
I am Sri Chellappa, the CEO, President, and Co-Founder of Engagedly, an AI-enabled people strategy platform designed to revolutionize traditional performance appraisals. At Engagedly, I focus on simplifying performance reviews by integrating employee engagement and development, helping organizations build high-performing, people-centric cultures. With over 20 years of experience in software development, consulting, and organizational leadership, I have had the privilege of working with leading firms like EY and Capgemini. My career has taught me the immense value of investing in people—not just for their individual success but for the success of the organization as a whole. I am passionate about empowering employees to grow, stay engaged, and develop the skills they need to thrive and advance in their careers. My journey has been shaped by a diverse range of experiences that span technology, health IT, people management, and creative arts. As a filmmaker, I’ve written, directed, and produced six feature films that have been distributed globally on platforms like Netflix, NBCUniversal, Fox International, Showtime, and Amazon Prime. These experiences have fueled my ability to think strategically, lead creatively, and deliver impactful results. Career Highlights: Author: The Black Book of Agile Project Delivery with Distributed Teams, where I share my insights on managing distributed teams effectively. Film Industry Achievements: Writer, Director, and Producer of six feature films with international distribution across major platforms. I am passionate about creating engaged, agile organizations and leveraging my leadership skills to help employees and companies succeed together.
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Growth Executive at BuyRealFollows
Data-led marketer with experience scaling social media and SEO for D2C brands and media platforms. Sharing practical, no-fluff insights on what actually works in digital marketing today.
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CEO & Co-Founder at Vantage Circle
Having worked in different roles across industries, I decided to venture out on my own in 2011. Again in an area where I had little direct knowledge - Employee Engagement and Benefits. But in the last 10 years I have met numerous companies ( from 100 people to 100,000 + ) and HR people across hierarchy. This has given me great insights into the employee engagement space. As the founder of Vantage Circle- One stop solution for employee engagement and benefits, I am really passionate about HR technologies and always hungry for more. I am very lucky to work with an amazing team at Vantage Circle. We have been primarily bootstrapped and have seen many ups and downs. But lucky to survive and grow because of the amazing team. We are proud to be profitable and stable. The journey has just started! I am an engineer from NIT Kurukshetra and MBA from ISB, Hyderabad.
Partnerships and Email Outreach at LinkedHelper
Thanks for stopping by to get to know me betterSo who is Alina after all? My digital marketing journey started in 2012. With little to zero knowledge about SEO, my curiosity got me into a full-time role as a Project Manager of 10+ affiliate websites - payday loans and essays (yep, not ashamed at all!).With over a decade of professional experience in the tech and digital marketing landscape, my journey has evolved from being an SEO Specialist running 10+ affiliate websites to leading the Email Outreach Department at Digital Olympus and now to a Private Slack community management. I get together SEOs and content editors from the leading SaaS solutions.I aim to continue building a dynamic and engaging workplace where innovation and collaboration are at the forefront of everything we do. But most of all, I aim to remain me.Be sure to connect and say hi!Do you want to discuss your website and how it could improve rankings? Please shoot me an email at amanakova4@gmail.com
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VP Customer Success and Strategy at InboxArmy
With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.
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Digital Marketer at The Digital Geek
I am a passionate digital marketer specializing in SEO, helping businesses enhance their online visibility and drive growth. With expertise in website optimization, content strategy, and data-driven marketing, I craft customized solutions to improve search rankings and maximize ROI. Constantly adapting to industry trends, I focus on delivering measurable and sustainable results. Let’s connect and grow together!
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CEO & Digital Marketing Expert at MAX Digital
You already know my name and what I do, but did you know that I have more than 8 years of experience managing enterprise-level projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional Search Engine Marketing services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. In 2025, I was included in the "TOP 100 Executives in Bulgaria" index by Career Show. I'm also part of the jury in the competition "Website of the year" hosted by "BG Web" for a second year in a row. Our work resulted in TOP Clutch ranking for Bulgaria in SEO and Digital Marketing services. Feel free to reach out if you're interested in inviting me for: 🟠 Media interviews (articles, podcasts, TV, etc.) 🟠 Public speaking engagements 🟠 Lecturing opportunities 🟠 Serving as a competition judge 🟠 Partnerships and future business collaboration
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Digital Agency Owner at Empathy First Media
Daniel Lynch is a versatile entrepreneur and digital marketing expert based in St. Petersburg, Florida. As the founder and president of Empathy First Media, a full-service digital marketing agency, he combines his engineering background with innovative AI-driven strategies to help businesses achieve exceptional growth. With a Bachelor's degree in Civil Engineering from the University of Florida, Daniel leverages his analytical mindset to solve complex marketing challenges. His entrepreneurial journey includes founding several successful ventures, including Medical Bill Gurus, which helps patients navigate the complexities of medical billing and insurance reimbursement. Daniel specializes in integrating artificial intelligence into marketing strategies, developing custom AI solutions that revolutionize customer acquisition and engagement. His expertise spans SEO, PPC advertising, public relations, and lead generation, with a proven track record of scaling businesses from concept to multi-million dollar enterprises. A passionate advocate for empathy in business, Daniel's approach combines cutting-edge technology with a deep understanding of human behavior. His experience and expertise make him a compelling speaker on topics including AI integration, digital marketing innovation, and entrepreneurial success through perseverance.
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CMO, Entrepreneur, and Content Creator at AIG MARKETER
Meet Georgi Petrov, the driving force behind AIG MARKETER, a dynamic digital marketing agency. A multifaceted entrepreneur, he not only owns thriving multi 7-figure online stores but also curates insightful content on his blog at georgiadvice.com. On his YouTube channel, he generously shares his vast experience. Holding an MBA and boasting 11+ years in digital marketing, Georgi has helped countless startups, coaches, and Fortune 500 giants across 13+ markets. A Google and Meta certified pro, Georgi personifies digital success.
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Chief Marketing Officer at Emplifi
Metrics-driven, results-oriented software marketing executive possessing a rare combination of technical and business acumen. Passionate professional with more than 30 years of in-depth software experience spanning diverse roles including board member/advisor, corporate marketing, product marketing, product management, engineering, quality assurance, implementation consulting, training, and sales support. Seasoned presenter with adaptive communication style experienced in evoking enthusiastic feedback from audiences of all sizes. Recognized for hiring and managing highly effective, motivated teams to produce extraordinary results. Specialties: Marketing Strategy Content Marketing Lead Generation & Lead Nurturing Events Management Pricing & Packaging Corporate and Product Positioning SEO & Website Strategy Analyst Relations Brand Marketing Sales Enablement Enterprise Software Software-as-a-Service Customer Councils Roadmap & Strategy Agile Development Lifecycle Commercialization & Launch Acquisitions & Integration
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Channel Engagement Lead at Deloitte
For the past ten years, my work has encompassed all facets of the overall employee experience: - How do we communicate with our people? - How do we train our people? - How do we want our people to feel? At work, I am most energized by: - Testing emerging technology tools - Running experiments and exploring new ways of doing things - Any conversation that starts with, "What if we...?" Outside of work, you can find me: - Dabbling in different art mediums - Cooking the latest New York Times Cooking recipes - Planning my next dinner party
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Head of Content and Organic Growth, North America at MoEngage
Content & Organic Growth Leader | Director of Content & Organic Growth at…
Co Founder at Zing Events
I’m Charlie Berry, co-founder of Zing Events, a corporate team building company that’s shaking up the way businesses approach teamwork, collaboration, and company culture. With over 20 years in the industry, I’ve worked with the majority of the FTSE 500, designing innovative, high-impact experiences that help teams connect, communicate, and perform at their best. My expertise lies in corporate team building, employee engagement, and experiential events, and I’m passionate about helping companies create meaningful, lasting change through immersive experiences. I’ve seen firsthand how the right activities can transform team dynamics, boost morale, and even improve retention. I can provide expert insights on: The evolution of team building and why traditional approaches often fall flat. The psychology behind great teamwork and how to foster stronger connections. Trends shaping the future of corporate events and workplace culture. How hybrid and remote work impact team cohesion—and what companies can do about it. If you're looking for expert commentary on corporate team building, employee engagement, or workplace culture, I’d love to share my insights and real-world experience to help bring your story to life.
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Director of Digital, AI & Marketing at Bottle Rocket
Australian marketing leader, with 15+ years of experience in marketing, with the last 7 years in Head of Digital Marketing roles. As a marketing leader, I am passionate about driving digital transformation, growing brands and building high-performing teams through a people-first approach. My leadership style focuses on collaborative and strategic thinking, enabling me to navigate complex challenges with ease. Adam’s journey into the world of strength sports began at 16 in a local gym in Melbourne. Over the years, he has cultivated a deep passion for powerlifting, CrossFit, bodybuilding, and strongman competitions. Professionally, Adam brings extensive experience in digital marketing, having held senior roles in both government and tourism sectors. His expertise in these fields has been instrumental in developing Turtle Strength’s online presence and connecting and building our community of lifters.
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Sr SEO Specialist
I am an online marketing specialist with a Bachelor's in Computer Application from Karnataka State Open University and a Digital Analytics course from CXL. I have acquired multiple certifications in digital marketing, SEO, and email and newsletter marketing from reputable platforms such as LinkedIn and Delhi School of Internet Marketing. My most recent work experience was as a Tech Process Associate at Google, where I facilitated phone consultations with customers on Google Tag Implementation techniques and created Shopping Campaigns. I also communicated with advertisers and webmasters via various channels and used my knowledge of Google Ads, Analytics, and Tag Manager to assist them. Before that, I worked as an Inbound Assistant Manager at Insnap Technologies, where I optimized website content and meta tags, conducted keyword research, executed technical audits, and edited website copy and landing pages to improve SEO and organic traffic. I also created and monitored website performance and SEO progress reports, provided recommendations on website design and layout, and identified and implemented changes to website architecture. I am skilled in online marketing, SEO, web analytics, and social media marketing. I am passionate about helping businesses grow online and achieve their goals. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams.
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Founder/Cinematographer at t-eight pte ltd
Senthil M. is a specialist cinematographer and founder of T-Eight, a video production studio known for pushing the boundaries of high speed cinematography. With over a decade of experience capturing motion at 1000 frames per second using the Phantom Flex 4K, his work transforms everyday moments into visually stunning, emotionally resonant films. His expertise spans food commercials, nature documentaries, feature films, material tests, and sports. Whether it’s the crisp shatter of fried chicken or the intricate wingbeats of a dragonfly, Senthil’s super slow motion videos reveal the beauty and physics often missed by the naked eye. Senthil’s work has been featured in broadcast productions in Discovery, National Geographic, Channel News Asia. and regional high-end commercial campaigns. His recent focus includes using slow motion as an educational tool, collaborating with schools and researchers to bring science to life. As a hands-on creative and technical lead, he not only operates complex camera systems but also guides each project from concept to delivery with a sharp eye for storytelling and detail. He recently shot for Esplande aniversary campaign, where dancers where shot in slow motion and the video was projection mapped onto the exterior of the building, which was 3 stories high. Here's a link to that video. https://youtu.be/5vz7Jd8lFAc?si=aXqZceP8li4WSoDd www.t-eight.com Based in Singapore, Senthil is open to interviews, collaborations, and commissions from brands, educators, and media platforms interested in visual storytelling at the intersection of art, science, and cinema.
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Talent Engagement Lead
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Staff Engineer Data Scientist
Translate research into impactful engineering with language models for FreshChat and Freshdesk. Deployed multilingual and multimodal features to over 100 clients across multiple regions on the FreshWorks Cloud platform handling monthly traffic of millions of chats and tickets.
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CTO and Co-Founder at Vantage Circle
Hi, I'm a technology leader with over two decades of experience. My expertise lies in building and deploying cross-channel web applications.I currently lead the Vantage Circle team to research and develop HR Technology products. I spent the first 15 years of my career working in the UK and other parts of Europe. I returned to India in 2013. And since then, I have been building the product, operations, and marketing team at Vantage Circle. At Vantage Circle, we have gathered over two million tech-savvy employees of some of the top IT companies in the world. This has allowed us to gather big data and create battle-tested future-proof products. Our key focus is to develop web-based SaaS products using the best-of-the-breed web technology. I have a keen interest in health & wellness, especially Corporate Wellness. Health & wellness at the workplace will be the primary differentiator companies will be ranked upon in the coming years. In my spare time, I prepare for my next marathon or triathlon. I've completed multiple full-distance marathons and an Ironman 70.3. My next goal is to conquer a full Ironman triathlon. Recently, I've also started exploring meditation and yoga, taking baby steps in these wellness practices.Interested to know more about our employee engagement platform at Vantage Circle? Book a FREE DEMO using the links below. We will show you how you can provide an engaging employee experience to your employees.
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Showing 20 of 351 experts
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Our Customer Engagement experts cover a wide spectrum of topics, including customer journey mapping, voice of customer programs, digital engagement strategies, and customer feedback analysis. They can provide insights on emerging trends like AI-powered chatbots, predictive analytics for personalization, and innovative loyalty programs. Whether you need commentary on customer experience metrics or best practices for social media engagement, our experts have you covered.
Joining Featured.com as a Customer Engagement expert offers numerous benefits. You'll gain exposure to top-tier publishers seeking expert opinions, potentially increasing your visibility in the industry. Our platform allows you to showcase your specific areas of expertise, such as customer retention strategies or digital engagement tools. This exposure can lead to media mentions, thought leadership opportunities, and the chance to contribute to high-profile publications in the customer experience and marketing domains.
Featured.com connects you with a diverse range of Customer Engagement specialists, from CRM strategists to loyalty program designers. Our platform allows you to browse expert profiles, view their areas of expertise, and request quotes tailored to your specific content needs. This streamlined process helps you enhance your articles with authoritative insights on customer retention, personalization strategies, and omnichannel experiences.
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