In today's competitive marketplace, effective customer engagement strategies are crucial for building brand loyalty and driving business growth. Featured.com's curated directory of customer engagement experts brings together top professionals who specialize in enhancing customer experiences, improving retention rates, and fostering meaningful connections between brands and their audiences. These industry leaders have been featured in prominent publications, sharing innovative approaches and data-driven insights on customer relationship management. For publishers and journalists, our directory offers quick access to authoritative sources for articles on customer engagement trends and best practices. For experts, it's an opportunity to showcase thought leadership and connect with major media outlets seeking their valuable perspectives. Whether you're looking to enhance your content with expert insights or share your expertise with a wider audience, our directory streamlines the process of finding and collaborating with trusted customer engagement professionals. Explore our expert profiles to discover the right voice for your next story or project in the dynamic field of customer engagement.
Showing 20 of 323 experts
CMO at Event Tickets Center
Curious and analytical marketer with a mixed experience managing strategic relationships with omni-channel retailers and running cross-channel acquisition and retention campaigns for direct-to-consumer e-commerce brands. * Experience with multiple CDP, CRM, and ESP platforms to enable customer segmentation and cross-channel campaign orchestration * Building and scaling paid media campaigns for growth and retention * Leveraging machine learning models and predictive analytics for marketing activations & analysis * SQL and a bit of Python for Data Analysis
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CEO at Engagedly
I am Sri Chellappa, the CEO, President, and Co-Founder of Engagedly, an AI-enabled people strategy platform designed to revolutionize traditional performance appraisals. At Engagedly, I focus on simplifying performance reviews by integrating employee engagement and development, helping organizations build high-performing, people-centric cultures. With over 20 years of experience in software development, consulting, and organizational leadership, I have had the privilege of working with leading firms like EY and Capgemini. My career has taught me the immense value of investing in people—not just for their individual success but for the success of the organization as a whole. I am passionate about empowering employees to grow, stay engaged, and develop the skills they need to thrive and advance in their careers. My journey has been shaped by a diverse range of experiences that span technology, health IT, people management, and creative arts. As a filmmaker, I’ve written, directed, and produced six feature films that have been distributed globally on platforms like Netflix, NBCUniversal, Fox International, Showtime, and Amazon Prime. These experiences have fueled my ability to think strategically, lead creatively, and deliver impactful results. Career Highlights: Author: The Black Book of Agile Project Delivery with Distributed Teams, where I share my insights on managing distributed teams effectively. Film Industry Achievements: Writer, Director, and Producer of six feature films with international distribution across major platforms. I am passionate about creating engaged, agile organizations and leveraging my leadership skills to help employees and companies succeed together.
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Growth Executive at BuyRealFollows
Data-led marketer with experience scaling social media and SEO for D2C brands and media platforms. Sharing practical, no-fluff insights on what actually works in digital marketing today.
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CEO & Co-Founder at Vantage Circle
Having worked in different roles across industries, I decided to venture out on my own in 2011. Again in an area where I had little direct knowledge - Employee Engagement and Benefits. But in the last 10 years I have met numerous companies ( from 100 people to 100,000 + ) and HR people across hierarchy. This has given me great insights into the employee engagement space. As the founder of Vantage Circle- One stop solution for employee engagement and benefits, I am really passionate about HR technologies and always hungry for more. I am very lucky to work with an amazing team at Vantage Circle. We have been primarily bootstrapped and have seen many ups and downs. But lucky to survive and grow because of the amazing team. We are proud to be profitable and stable. The journey has just started! I am an engineer from NIT Kurukshetra and MBA from ISB, Hyderabad.
VP Customer Success and Strategy at InboxArmy
With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.
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CEO & Digital Marketing Expert at MAX Digital
You already know my name and what I do, but did you know that I have more than 8 years of experience managing enterprise-level projects involving millions of active pages? In recent years, I've dedicated my career to providing exceptional Search Engine Marketing services to MAX Digital's clients and building valuable business connections with industry leaders in design, programming, legal, accounting, and many other fields to ensure the best possible outcomes for every business. In 2025, I was included in the "TOP 100 Executives in Bulgaria" index by Career Show. I'm also part of the jury in the competition "Website of the year" hosted by "BG Web" for a second year in a row. Our work resulted in TOP Clutch ranking for Bulgaria in SEO and Digital Marketing services. Feel free to reach out if you're interested in inviting me for: 🟠 Media interviews (articles, podcasts, TV, etc.) 🟠 Public speaking engagements 🟠 Lecturing opportunities 🟠 Serving as a competition judge 🟠 Partnerships and future business collaboration
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Digital Agency Owner at Empathy First Media
Daniel Lynch is a versatile entrepreneur and digital marketing expert based in St. Petersburg, Florida. As the founder and president of Empathy First Media, a full-service digital marketing agency, he combines his engineering background with innovative AI-driven strategies to help businesses achieve exceptional growth. With a Bachelor's degree in Civil Engineering from the University of Florida, Daniel leverages his analytical mindset to solve complex marketing challenges. His entrepreneurial journey includes founding several successful ventures, including Medical Bill Gurus, which helps patients navigate the complexities of medical billing and insurance reimbursement. Daniel specializes in integrating artificial intelligence into marketing strategies, developing custom AI solutions that revolutionize customer acquisition and engagement. His expertise spans SEO, PPC advertising, public relations, and lead generation, with a proven track record of scaling businesses from concept to multi-million dollar enterprises. A passionate advocate for empathy in business, Daniel's approach combines cutting-edge technology with a deep understanding of human behavior. His experience and expertise make him a compelling speaker on topics including AI integration, digital marketing innovation, and entrepreneurial success through perseverance.
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CMO, Entrepreneur, and Content Creator at AIG MARKETER
Meet Georgi Petrov, the driving force behind AIG MARKETER, a dynamic digital marketing agency. A multifaceted entrepreneur, he not only owns thriving multi 7-figure online stores but also curates insightful content on his blog at georgiadvice.com. On his YouTube channel, he generously shares his vast experience. Holding an MBA and boasting 11+ years in digital marketing, Georgi has helped countless startups, coaches, and Fortune 500 giants across 13+ markets. A Google and Meta certified pro, Georgi personifies digital success.
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Chief Marketing Officer at Emplifi
Metrics-driven, results-oriented software marketing executive possessing a rare combination of technical and business acumen. Passionate professional with more than 30 years of in-depth software experience spanning diverse roles including board member/advisor, corporate marketing, product marketing, product management, engineering, quality assurance, implementation consulting, training, and sales support. Seasoned presenter with adaptive communication style experienced in evoking enthusiastic feedback from audiences of all sizes. Recognized for hiring and managing highly effective, motivated teams to produce extraordinary results. Specialties: Marketing Strategy Content Marketing Lead Generation & Lead Nurturing Events Management Pricing & Packaging Corporate and Product Positioning SEO & Website Strategy Analyst Relations Brand Marketing Sales Enablement Enterprise Software Software-as-a-Service Customer Councils Roadmap & Strategy Agile Development Lifecycle Commercialization & Launch Acquisitions & Integration
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CTO and Co-founder at Vantage Fit
Hi, I'm a technology leader with over two decades of experience. My expertise lies in building and deploying cross-channel web applications.I currently lead the Vantage Circle team to research and develop HR Technology products. I spent the first 15 years of my career working in the UK and other parts of Europe. I returned to India in 2013. And since then, I have been building the product, operations, and marketing team at Vantage Circle. At Vantage Circle, we have gathered over two million tech-savvy employees of some of the top IT companies in the world. This has allowed us to gather big data and create battle-tested future-proof products. Our key focus is to develop web-based SaaS products using the best-of-the-breed web technology. I have a keen interest in health & wellness, especially Corporate Wellness. Health & wellness at the workplace will be the primary differentiator companies will be ranked upon in the coming years. In my spare time, I prepare for my next marathon or triathlon. I've completed multiple full-distance marathons and an Ironman 70.3. My next goal is to conquer a full Ironman triathlon. Recently, I've also started exploring meditation and yoga, taking baby steps in these wellness practices.Interested to know more about our employee engagement platform at Vantage Circle? Book a FREE DEMO using the links below. We will show you how you can provide an engaging employee experience to your employees.
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Channel Engagement Lead at Deloitte
For the past ten years, my work has encompassed all facets of the overall employee experience: - How do we communicate with our people? - How do we train our people? - How do we want our people to feel? At work, I am most energized by: - Testing emerging technology tools - Running experiments and exploring new ways of doing things - Any conversation that starts with, "What if we...?" Outside of work, you can find me: - Dabbling in different art mediums - Cooking the latest New York Times Cooking recipes - Planning my next dinner party
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Head of Content and Organic Growth, North America at MoEngage
Content & Organic Growth Leader | Director of Content & Organic Growth at…
Co Founder at Zing Events
I’m Charlie Berry, co-founder of Zing Events, a corporate team building company that’s shaking up the way businesses approach teamwork, collaboration, and company culture. With over 20 years in the industry, I’ve worked with the majority of the FTSE 500, designing innovative, high-impact experiences that help teams connect, communicate, and perform at their best. My expertise lies in corporate team building, employee engagement, and experiential events, and I’m passionate about helping companies create meaningful, lasting change through immersive experiences. I’ve seen firsthand how the right activities can transform team dynamics, boost morale, and even improve retention. I can provide expert insights on: The evolution of team building and why traditional approaches often fall flat. The psychology behind great teamwork and how to foster stronger connections. Trends shaping the future of corporate events and workplace culture. How hybrid and remote work impact team cohesion—and what companies can do about it. If you're looking for expert commentary on corporate team building, employee engagement, or workplace culture, I’d love to share my insights and real-world experience to help bring your story to life.
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Sr SEO Specialist at iDigitalise
I am an online marketing specialist with a Bachelor's in Computer Application from Karnataka State Open University and a Digital Analytics course from CXL. I have acquired multiple certifications in digital marketing, SEO, and email and newsletter marketing from reputable platforms such as LinkedIn and Delhi School of Internet Marketing. My most recent work experience was as a Tech Process Associate at Google, where I facilitated phone consultations with customers on Google Tag Implementation techniques and created Shopping Campaigns. I also communicated with advertisers and webmasters via various channels and used my knowledge of Google Ads, Analytics, and Tag Manager to assist them. Before that, I worked as an Inbound Assistant Manager at Insnap Technologies, where I optimized website content and meta tags, conducted keyword research, executed technical audits, and edited website copy and landing pages to improve SEO and organic traffic. I also created and monitored website performance and SEO progress reports, provided recommendations on website design and layout, and identified and implemented changes to website architecture. I am skilled in online marketing, SEO, web analytics, and social media marketing. I am passionate about helping businesses grow online and achieve their goals. I am always eager to learn new skills and technologies, and to collaborate with diverse and talented teams.
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Talent Engagement Lead
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Chief People Officer at Firstup
Sabra is Chief People Officer at Firstup, the world's first intelligent communication platform - the SaaS platform used by 40 percent of Fortune 100 companies to connect with their people, design and deliver personalized communications, and gain engagement insights throughout the employee journey. She is an HR executive with cross-industry experience with a strong background in strategic Human Resources service delivery, with a focus on the integration of business and people practices. She has a passion for people and a commitment to creating exceptional employee experiences. She believes people are at the heart of any organization's success and is dedicated to creating an environment where employees feel valued, empowered, and inspired to perform at their best.
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Founder at All Digital Rewards
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CEO at Desku Inc
Gaurav Nagani is an Indian entrepreneur and technology leader, best known as the Founder and CEO of Desku.io, an AI-powered customer service software platform. Based in Delaware, USA and having office in Rajkot, Gujarat,India he has played a significant role in modernizing customer support for small and medium-sized businesses (SMBs) through innovative AI-driven solutions. Career and Entrepreneurial Journey Gaurav began his entrepreneurial journey by founding thirstyDevs Infotech, a service-based IT company. During his time there, he identified the need for a more efficient, AI-driven customer support solution, which led to the development of Desku. Initially created as an internal tool, Desku evolved into a comprehensive SaaS platform that empowers SMBs to streamline customer interactions. In addition to his work with Desku, Gaurav co-founded Bodytude, a B2B2C startup based in Rajkot, Gujarat, further showcasing his commitment to innovation and entrepreneurship . Education and Background Gaurav studied Computer Engineering at Gujarat Technological University (GTU) and attended Vallabhbudhi Polytechnic in Navsari. He is a first-generation entrepreneur from a middle-class family in Gujarat, embodying the spirit of innovation emerging from India's tier-2 cities. Through his ventures and thought leadership, Gaurav Nagani continues to contribute to the advancement of AI-driven customer service solutions, making a notable impact in the tech industry.
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Digital Experience & Martech Integration Manager at Six Flags Entertainment Corporation
Pursuit of excellence and results. With a passion for data-driven strategies and a knack for creating extraordinary experiences, I've consistently delivered outstanding performance. I've achieved an impressive 20x Return on Ad Spend (ROAS) for paid media campaigns, showcasing my ability to collaborate effectively with agencies and drive exceptional value. My approach is rooted in understanding customers, using target persona data and buyer journey insights to boost sales, attendance, and engagement. I'm a firm believer in consistency and have successfully integrated teams into approval processes to ensure brand coherence. I'm known for leading cross-functional collaborations to enhance the customer journey across digital channels, always seeking to enrich the overall experience. In addition to my marketing prowess, I've played a pivotal role in launching cutting-edge technologies, from mobile apps to AI concierge services, improving convenience for users
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Content Outreach Manager at MoEngage
I have completely turned my hobby into profession. That is a good enough motivation for me to stay enthusiastic on Monday and Friday, equally. I am highly result-oriented, have knack for details and challenge act as a driving factor for me! If you are looking for content marketer for your business, reach me out. I have-Hands on experience of creating content for different channels-Knowledge of Google ads, social media marketing, public relations, brand management, and email marketing in both B2B and B2C domain-significant interest in marketing communication
Showing 20 of 323 experts
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Our Customer Engagement experts cover a wide spectrum of topics, including customer journey mapping, voice of customer programs, digital engagement strategies, and customer feedback analysis. They can provide insights on emerging trends like AI-powered chatbots, predictive analytics for personalization, and innovative loyalty programs. Whether you need commentary on customer experience metrics or best practices for social media engagement, our experts have you covered.
Joining Featured.com as a Customer Engagement expert offers numerous benefits. You'll gain exposure to top-tier publishers seeking expert opinions, potentially increasing your visibility in the industry. Our platform allows you to showcase your specific areas of expertise, such as customer retention strategies or digital engagement tools. This exposure can lead to media mentions, thought leadership opportunities, and the chance to contribute to high-profile publications in the customer experience and marketing domains.
Featured.com connects you with a diverse range of Customer Engagement specialists, from CRM strategists to loyalty program designers. Our platform allows you to browse expert profiles, view their areas of expertise, and request quotes tailored to your specific content needs. This streamlined process helps you enhance your articles with authoritative insights on customer retention, personalization strategies, and omnichannel experiences.
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