Expert Employee Feedback Consultants

Cameron Conaway teaches in the Enterprise MBA program at the University of San Francisco’s Masagung Graduate School of Management. He holds an Executive MBA from the University of San Francisco, an MFA in Creative Writing from the University of Arizona, and a BA in English and Criminal Justice (dual major) from Penn State University. Conaway spent 15 years balancing work as an educator, marketing leader, and international journalist. As a marketing leader, he most recently served as the Head of Growth Marketing at Cisco Networking Academy—one of the world’s largest and longest-running corporate social responsibility education programs. His journalism on global health and human rights issues has appeared in Newsweek, The Guardian, and the Pulitzer Center on Crisis Reporting, among other outlets, and earned him the Daniel Pearl Investigative Journalism Fellowship, awarded annually to one journalist. Conaway has also published widely in business-related practitioner literature, with work appearing in Harvard Business Review, Stanford Social Innovation Review, and Harvard Business Publishing Education, where he delivered a webinar on feedback literacy to over 2,000 attendees. His current research explores topics related to workplace feedback—including investigating feedback’s role in fostering innovation, enabling psychologically safe speak-up cultures, and contributing to what he calls “employee feedback literacy."

Gaurav Nagani is an Indian entrepreneur and technology leader, best known as the Founder and CEO of Desku.io, an AI-powered customer service software platform. Based in Delaware, USA and having office in Rajkot, Gujarat,India he has played a significant role in modernizing customer support for small and medium-sized businesses (SMBs) through innovative AI-driven solutions. Career and Entrepreneurial Journey Gaurav began his entrepreneurial journey by founding thirstyDevs Infotech, a service-based IT company. During his time there, he identified the need for a more efficient, AI-driven customer support solution, which led to the development of Desku. Initially created as an internal tool, Desku evolved into a comprehensive SaaS platform that empowers SMBs to streamline customer interactions. In addition to his work with Desku, Gaurav co-founded Bodytude, a B2B2C startup based in Rajkot, Gujarat, further showcasing his commitment to innovation and entrepreneurship . Education and Background Gaurav studied Computer Engineering at Gujarat Technological University (GTU) and attended Vallabhbudhi Polytechnic in Navsari. He is a first-generation entrepreneur from a middle-class family in Gujarat, embodying the spirit of innovation emerging from India's tier-2 cities. Through his ventures and thought leadership, Gaurav Nagani continues to contribute to the advancement of AI-driven customer service solutions, making a notable impact in the tech industry.

Herjeet holds an MBA, BSc in Business & Management, and a Graduate Diploma in HRM. He is also an ICF-Professional Certified Coach (PCC), Global Career Development Coach (GCDF), and a Certified Behavioral & Career Consultant (CBCC), as well as a Mentor & and ACTA Trainer His expertise lies in Career Coaching, Mentoring, Training, Conducting Job Interviews, Employee Relations, and Mediation. He also provides consultation on Human Resource best practices; HR policies and programs. Herjeet has coached more than 1500 Professionals to advance in their careers. He has also helped 175 companies beef up their HR competencies and has advised and helped 350 individuals in settling their workplace disputes and grievances. Herjeet has also coached, trained, and mentored more than 25 career coaches increasing their competencies and deepening their domain knowledge. Here are some of the workshops and coaching he conducts: Corporate Workshops: • Leader as a Coach for Managers/Leaders • Diversity, Equity & Inclusion • Employer Branding • Building Trust • Managing Work-Life Balance • Conducting Effective Performance Appraisals • Conducting Effective Ethical Interviews: Workshop for Hiring Managers Career Preparatory Workshops: • Writing an Impactful Resume • Acing your Job Interview • LinkedIn Optimization • Successfully Navigating the Workplace • What to look out for in Your Employment Contract • Career Planning Coaching: • Providing Group and 1-on-1 coaching for middle/senior managers

As an experienced HR Manager at ProProfs, I am passionate about building high-performing teams, fostering positive workplace culture, and aligning HR strategies with organizational goals. Throughout my career, I have honed expertise in talent acquisition, employee engagement, and performance management, enabling me to drive both individual and organizational success. At ProProfs, I have successfully led initiatives such as: Streamlining hiring processes to attract top-tier talent. Developing training programs to boost employee skill sets and retention. Implementing HR technologies to enhance operational efficiency. I believe that the heart of any thriving business is its people, and I strive to create environments where employees feel motivated, valued, and empowered to excel.

Daryl is Head of Business Development & Innovation at Intellek - a learning technology company focused on the legal sector. He manages sales, marketing, account management, support, and client success while generating revenue through new business, existing clients, and partnership programs. Daryl has worked across several software companies, rising quickly from Business Development Executive to his current leadership role. Since joining as the company's first sales hire, he has grown new business revenue by 18% year on year and expanded the team by 500% during challenging economic and geopolitical times. During his time at Intellek, Daryl has led international events and built a diverse client base spanning four countries. His work focuses on helping firms gain a competitive advantage through better staff training and development programs. Daryl has helped clients across the UK, USA, Canada, and South Africa transform their training through learning technology. He takes a partnership approach with trainers, helping them show leadership the real value of staff development and overcome the challenges that come with changing technology demands. Beyond his professional role, Daryl volunteers as a mentor at Bournemouth University, supporting graduates to plan their next steps. He was recognized in the university's 30 under 30 list in 2023. When not working, he enjoys golf, supports FORCE cancer charity through local running events, and follows football (soccer) and rugby. Daryl combines his passion for personal development with practical business experience, making him well-placed to comment on training challenges, business growth strategies, and how companies can build stronger teams through learning technology.