Benefits Administration Professionals to Know 2025

As leaders in Human Resources, our affect on the culture is determined by the customer service experience we construct. So let us create, let us encourage a change in perspectives; time and time again, until our support teams, peers, and superiors are thrilled to work not only for us, but with us.With a solid background in Human Resources, my role is to lead with innovation and cost-centric solutions that elevate both employee culture and operational efficiency. This has included restructuring and cost-saving initiatives that benefit every stakeholder, making Total Safety not just a workplace, but a community where everyone is empowered to contribute to our shared success.

Sammy Bohannon is the founder of Bohannon Virtual Solutions, a fractional, virtual support team providing online business management and virtual assistance to small businesses with teams less than 10. Collectively, Sammy and her team take over routine administrative tasks and manage your daily operations, including your team, to help you grow your business on your terms without having to make sacrifices. Sammy is a former EL teacher who left education during lockdown and started her own tutoring business. After a few years of struggling to find clients, Sammy realized her biggest problem was she was so burnt out from teaching that she didn’t really want to do it anymore. The skills she’d learned from building that business all on her own became the skills that guided her into virtual assistance and later online business management. Sammy personally vets her VA team and they work in her business before ever working with clients. Her VA team is from all over the world and has complementary skillsets to provide clients with the type of service, quality, and expertise Bohannon Virtual Solutions is known for.

Experienced Executive Assistant supporting leadership at Edison Risk, a life and annuity-focused IMO, and The Policy Shop, a health insurance brokerage. Skilled in managing executive calendars, communications, licensing, and agent support across fast-paced, client-focused environments. Known for staying organized, ensuring smooth operations, and handling sensitive information with professionalism and care.

I'm the CEO and co-founder of incentX, a sales performance management company. I believe that great software, powered by great people, builds great companies. Guided by this philosophy, I help businesses transform sales performance into measurable, predictable revenue, while creating a culture of accountability and reward.

Tara Bailey, MPA, CMC, BCPA, CDP, CSA®, SHSS Founder & CEO | Brevard Healthcare Navigation Tara Bailey is a nationally credentialed care manager and patient advocate with nearly two decades of experience in healthcare support services. She holds a Master’s in Public Administration (MPA) and is certified as a Care Manager (CMC), Board Certified Patient Advocate (BCPA), Certified Dementia Practitioner (CDP), Certified Senior Advisor (CSA®), and Certified Senior Home Safety Specialist (SHSS). As the Founder and CEO of Brevard Healthcare Navigation, Tara leads a trusted team dedicated to helping seniors, disabled adults, veterans, and families navigate complex medical systems with clarity and confidence. Her work is rooted in personal experience, deep empathy, and a belief that every individual deserves coordinated, dignified support—whether facing a health crisis or planning ahead. In addition to her direct work with clients, Tara has served on multiple local, state, and national board of directors, advocating for improved care access and quality across the lifespan. She is known for her calm presence, strong leadership, and unwavering commitment to empowering others through advocacy, education, and compassionate guidance.

Health Rosetta Associate Advisor | Talent Champions Council Founding Member | National Association of Health Underwriters | HIA | SHRM Louis Bernardi, has over 28 years of employee benefit experience; both as a wholesale and retail advisor. Lou is proud to be among the first 150 advisors accepted into Health Rosetta; an eco-system of forward-thinking advisors and solution partners that share his passion for helping people and businesses customize health plans that enhance benefits, improve outcomes and reduce costs. Lou is the innovator behind BritePath benefit strategies that flattens the curve on health insurance costs

Seasoned Human Resources and Senior Benefits and Compensation Professional with a passion for escalating the trajectory of the business for sustainable success and leading people to realize their potential. A strong focus in benefits management and plan design.

Experience in HR, Internal Recruitment, Administration, Customer Service, Management and Exhibitions & Events. Finalist at HR Magazine 2021 Awards 'HR Future Leader of the Year'Seeking a new opportunity after recent redundancy during maternity leave.

As a Wellness Coordinator at Duval County Public Schools, I design, plan, promote, and oversee wellness programs for 11,000 employees, using strategic planning and data analysis to identify opportunities for innovation and improvement. I have over 4.5 years of experience in this role, and I hold a Master of Public Health degree from the University of North Florida.My core competencies include health education, communication, interpersonal skills, and leadership. I develop and implement communication plans that support wellness initiatives, and I conduct trainings for employees and interns. I am a self-starter, a life-long learner, and a passionate advocate for wellness and prevention. My goal is to create a culture of health and well-being among the staff and students of Duval County Public Schools.

I thrive through my leadership in crafting innovative strategies that have bolstered business growth while focusing on stakeholder relationships. Currently pursuing an MBA with prior experience in payroll processing, project management, and consulting. I am committed to integrating cutting-edge strategy techniques using data-driven insights.At Liberty Mutual, I excelled in ensuring accurate compensation for employees on leave, demonstrating keen analytical skills while going through a workforce transition. This enriching experience, combined with my educational pursuits at NYU, has honed my competencies in strategic operations, advanced problem solving, and digital transformation, setting a solid foundation for a future in business operations strategy.

I'm passionate about revolutionizing workplace cultures and turning HR insights into…

Results-driven executive with extensive experience improving organisation’s market position and maximising business growth by creating and applying business strategies. Proven success in leading corporate initiatives, identifying new business opportunities, and developing strategic alliances to obtain desired outcomes. Instrumental in building, managing, and mentoring multi-disciplinary teams by implementing pro-active leadership approaches to deliver transformational change and improve customer experience. Areas of Expertise: * Sales & Marketing Management * Global Business Development * Relationship Establishment * B2B & B2C Marketing * Complex PMO Process * Digital/Business Transformation * Risk Assessment & Mitigation * Brand Marketing/Positioning * Team Building & Leadership * Corporate Communication

Jordan Blake is the Director of Communications and Operations at Shoreline Public Adjusters, LLC, where he helps bridge the gap between complex insurance claims and clear public understanding. He oversees media engagement, internal operations, and strategic communications for a multi-state firm that advocates for policyholders facing denied, delayed, or underpaid property and cyber insurance claims. With a background in operational strategy and digital communications, Jordan works closely with adjusters, legal professionals, and technical experts to ensure accuracy and transparency in every message Shoreline delivers, whether it’s educating the public on hurricane recovery, navigating a multi-million-dollar condo claim, or helping businesses understand cyber insurance coverage. Jordan’s role includes leading Shoreline’s public education efforts on emerging insurance risks, including ransomware, digital loss recovery, and infrastructure damage, while managing the internal processes that keep large-loss claims moving forward efficiently. He represents a firm supported by credentialed cybersecurity professionals (CISA, CISSP) and insurance specialists with extensive experience across Florida, Minnesota, and Wisconsin.

Results-oriented attorney and C-level executive with over two decades of experience in corporate governance, mergers and acquisitions, legal operations, and strategic business planning. Substantial in-house experience and a proven track record of driving organizational growth, implementing efficiency initiatives, and optimizing business processes across diverse industries. Skilled in litigation, alternative dispute resolution, legal operations, complex contract negotiations, including technology, sales and SaaS contracts, and change management. Adept at building consensus, fostering talent development, and driving strategic initiatives to achieve business objectives.

Results-oriented attorney and C-level executive with over two decades of experience in corporate governance, mergers and acquisitions, legal operations, and strategic business planning. Substantial in-house experience and a proven track record of driving organizational growth, implementing efficiency initiatives, and optimizing business processes across diverse industries. Skilled in litigation, alternative dispute resolution, legal operations, complex contract negotiations, including technology, sales and SaaS contracts, and change management. Adept at building consensus, fostering talent development, and driving strategic initiatives to achieve business objectives.

Experienced Wellness Coordinator with a demonstrated history of working in the education management industry. Skilled in Nonprofit Organizations, Coaching, Instructional Design, Curriculum Development, and Public Speaking. Strong healthcare services professional with a Master's degree focused in Educational Leadership and Administration, from Florida Atlantic University. Additionally, graduated in May of 2022 with a Specialist Degree from Liberty University (with distinction) also in Educational Leadership.

Business consultant working with C-Suite executives in the Mid-Market and Enterprise space, helping them understand profit leaks within their organization that impact turnover, employee engagement, productivity, and profitability.

SENIOR BUSINESS DEVELOPMENT EXECUTIVE with multi-line insurance experience and P&Ls up to $670 million. Unique global career that spans P&C /Major Medical/ Life/Long-Term Care/Annuities for both commercial and personal lines (Europe, North America, AsiaPac, Latin America). Proven track record of driving significant top and bottom line growth despite adverse market conditions. Strong General Management expertise. Designed/implemented domestic and international marketing strategies that overcame internal company resistance and unified teams around a shared vision. * Distribution Management (Agencies, Brokers, D2C, Web) * National & Key Accounts * Customer Segmentation * Cross-Selling/Lead Generation/CRM Strategy * New Product/Service Development * Global Business Planning * Insurtech/Digital Brokerage