Recognized Employee Retention Leaders 2025

With a career spanning across ESPs, agencies, and technology providers, Garin Hobbs is an expert in growing email impact and revenue, launching new programs and products, and developing the strategies and thought leadership to support them. The amount of knowledge he has about MarTech and email marketing is phenomenal but, it's not just the depth of information, it's Garin's perspective and how he communicates the application and impact that set's him apart. Garin is a fantastic and enthusiastic leader, collaborator, and strategist, as well as an amazing human.

Ricci shares insights on the latest trends and best practices in marketing, LegalTech, strategy, and e-learning in various industry publications. His multifaceted experience allows him to discuss a broad range of topics, from both strategic and hands-on perspectives. Ricci is a seasoned marketing communications professional with over 20 years of experience helping people connect effectively with their audiences. He currently applies his expertise to learning technology and digital adoption strategy as part of the intellek.io team. Intellek provides robust and effective learning technology to support a diverse client base. Repeatedly named as the best LMS for law firms and legal professionals; alongside a broad eLearning content library, training and assessment creation tool, and a unique onboarding digital adoption platform.

As an experienced HR Manager at ProProfs, I am passionate about building high-performing teams, fostering positive workplace culture, and aligning HR strategies with organizational goals. Throughout my career, I have honed expertise in talent acquisition, employee engagement, and performance management, enabling me to drive both individual and organizational success. At ProProfs, I have successfully led initiatives such as: Streamlining hiring processes to attract top-tier talent. Developing training programs to boost employee skill sets and retention. Implementing HR technologies to enhance operational efficiency. I believe that the heart of any thriving business is its people, and I strive to create environments where employees feel motivated, valued, and empowered to excel.

Susan Andrews is a senior HR consultant with over 30 years of experience, specializing in HR functions, employee relations, and workforce strategy. At KIS Finance, she also helps clients navigate complex financial needs. With a deep understanding of risk management, compliance, and employment law, she has worked at board level, ensuring HR strategies align with business objectives. As a Fellow of the Chartered Institute of Personnel and Development (FCIPD), Susan’s expertise includes designing reward and development strategies, implementing GDPR compliance, and managing complex employee relations issues. Outside of work, Susan enjoys horse riding, pilates, and reading.

Nationally recognized and sought after Houston employment law attorney Jacqueline Armstrong is the founding attorney of Armstrong Associates, an employment law firm which has been protecting the rights of employees for over 30 years. Jacqueline and her associates represent employees and never the employer. Attorney Armstrong has an exceptional depth of experience and winning track record in all areas of employment law including employment discrimination, sexual harassment, employment contracts and non-compete agreements, executive compensation & litigation, wrongful termination, whistleblower law, unpaid and underpaid wage claims, and all variations of employment law litigation. Jacqueline is proud of the exclusive team of seasoned lawyers she has at her side and ready to serve her clients. When you work with Attorney Armstrong, rest assured the best available legal team will be representing you in negotiations and when necessary, in trial. Jacqueline has fought many big companies and won on behalf of her clients. She has taken on national chains, large oil & gas companies, government officials, and more. She collaborated with a top-notch legal team to bring Chipotle to justice for allowing a culture where managers were preying on young female employees. She took on a County judge in Texas and obtained an $850,000 judgment. Jacqueline is compassionate and tough and fights tirelessly to preserve her clients’ dignity, reputation, and financial stability. Her passion is helping those in need and getting them the justice they deserve. Jacqueline has been included in the Super Lawyers list by Thomson Reuters every year since 2019. This exclusive designation is based upon peer nominations and evaluations, experience, and achievements on behalf of her clients. Only 5% of all licensed attorneys in the state of Texas are named to the list each year.

An impassioned Career Transition Coach who spent more than 20 years working in the recruitment industry and now dedicates my focus on helping my clients navigate important career decisions. When it comes to a person’s career, everyone has a unique need or challenge, therefore, I design a bespoke solution around my clients need, applying an approach that maybe a blend of advisor, consultant, coach, and or mentor. I have collaborated with clients across all industries and job levels, from youth to graduates to executive level, providing 1:1 Career Coaching, Outplacement Support and Career Skills Development workshops. My focus is to collaborate with my clients across the following key areas: Discover, develop a plan and guide on how to execute one’s plan, imparting knowledge, providing practical advice and the necessary tools to assist in aligning to the market expectations, making the individual aware of what to expect and how to prepare for the necessary career transition. “Helping one person might not change the world, but it can change the world for one person”. This quote resonates firmly within my values, where I strive to make a positive difference everywhere possible. In addition to running Career Management Consultancy, in January 2024 I was appointed as an International Career and Transition Coach for Africa, for IMPACT Group a global coaching firm providing relocation, outplacement and leadership development programmes, where I provide career consulting to relocating spouses as well as cross-cultural and integration/transition coaching for employees and their families.

Joe Purdy is a seasoned Site Reliability Engineer (SRE) and engineering leader with over a decade of experience in scaling cloud services, optimizing developer productivity, and implementing robust SRE practices. Throughout his career, Joe has helped startups and growing tech companies build resilient, scalable infrastructure and foster a culture of reliability and innovation. As a Fractional SRE consultant, Joe specializes in guiding organizations through critical phases of growth and transformation. He has a proven track record of reducing system downtime, improving deployment efficiency, and mentoring teams in DevOps and SRE best practices. Joe's expertise spans across cloud platforms (AWS, GCP, Azure), containerization (Docker, Kubernetes), infrastructure as code (Terraform, CloudFormation), and observability tools (Prometheus, Grafana). Joe's career highlights include: - Engineered zero-downtime deployment strategies for high-traffic, global-scale web services, supporting four to five nine SLAs. - Led the integration of global SRE and Platform teams post-acquisition, boosting self-service capabilities by 30% and streamlining operational workflows. - Drove a 91.7% reduction in database upgrade downtime, significantly enhancing system availability and performance. Prior to his consulting work, Joe held key positions at prominent tech companies including Arcadia, Customer.io, and Western Governors University, where he consistently delivered transformative results. He has successfully led cross-functional teams, implemented cutting-edge technologies, and driven strategic initiatives that aligned closely with business objectives. Beyond his technical acumen, Joe is passionate about knowledge sharing and community building. He regularly leads workshops on modern SRE practices and DevOps culture, positively impacting hundreds of engineers in understanding and adopting cloud best practices. A native of the Pacific Northwest, Joe balances his technical pursuits with a love for the outdoors. He enjoys hiking, savoring strong coffee, and occasionally disconnecting in remote locations where technology takes a backseat to nature.

Managing partner of CPA firm providing CFO and bookkeeping services for law firms.

Herjeet holds an MBA, BSc in Business & Management, and a Graduate Diploma in HRM. He is also an ICF-Professional Certified Coach (PCC), Global Career Development Coach (GCDF), and a Certified Behavioral & Career Consultant (CBCC), as well as a Mentor & and ACTA Trainer His expertise lies in Career Coaching, Mentoring, Training, Conducting Job Interviews, Employee Relations, and Mediation. He also provides consultation on Human Resource best practices; HR policies and programs. Herjeet has coached more than 1500 Professionals to advance in their careers. He has also helped 175 companies beef up their HR competencies and has advised and helped 350 individuals in settling their workplace disputes and grievances. Herjeet has also coached, trained, and mentored more than 25 career coaches increasing their competencies and deepening their domain knowledge. Here are some of the workshops and coaching he conducts: Corporate Workshops: • Leader as a Coach for Managers/Leaders • Diversity, Equity & Inclusion • Employer Branding • Building Trust • Managing Work-Life Balance • Conducting Effective Performance Appraisals • Conducting Effective Ethical Interviews: Workshop for Hiring Managers Career Preparatory Workshops: • Writing an Impactful Resume • Acing your Job Interview • LinkedIn Optimization • Successfully Navigating the Workplace • What to look out for in Your Employment Contract • Career Planning Coaching: • Providing Group and 1-on-1 coaching for middle/senior managers